House Cleaning reviews in Santee, California
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We have used Molly Maid for many years and are always quite pleased with the quality of the cleaning tasks. The same team comes week after week and they are great people. They cope well with our 3 dogs and take a moment to say hello (and give them a treat) before they start cleaning. The team is fast but thorough. Nothing has been broken. Except for rare occasions when my wife or I are home for the day, they come in using a key and always lock the door properly. Although our dogs are escape artists they manage to keep the dogs inside. We couldn't be more pleased.
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I was very happy with the cleaning job that Team 11 did at my house. Very efficient and thorough
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-After emphasizing to use care cleaning horizontal blinds the team still ended up breaking a blind
-Only one small bathroom was asked to be deep cleaned at this service and it was not - a step trashcan and shower stool in the room did not have clean exteriors - I didn't want to alert the team because after I saw they broke my blinds I just wanted them out of my home
Previous services from this company were much more thorough and professional; the teams were outstanding. This recent experience cost more and was of lesser quality. -
Very efficient. Home was deep cleaned for first visit.
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We’ve been using Molly maid for about two months now with a contract for regular monthly cleaning. So far it has been worth every penny. The cleaning team are very kind and courteous and have a great attention to detail. Each time my home feels completely refreshed, and I could not be happier with the service they provide.
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My girls do a GREAT Job. Just wish it wasn't so expensive.
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My whole experience with Molly Maid was positive, from the booking process to the cleaning. Will definitely be using them again in the future
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Our team is wonderful. They get the house so clean and tidy and are very friendly and kind! We look forward to seeing them each week!
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Ladies were on time . Worked very hard. Very much appreciated to have a very clean house.
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We have used them now for two years and won't be stopping. The ladies in the office will make you feel right home and accommodating to one's schedule. There are multiple teams and I'm delighted to say you can choose your own. Get to know your ladies and get awesome personal service. I have the best with Team 2, I'm sure the others are just as good!
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I first starting using Molly Maid at home. After a few cleanings I was so impressed and happy with their service I started using them at work as well. Everyone loves the job they do for us and I highly recommend them. Customer service and cleaning is fantastic!
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My house smells and looks great every time! They are so nice and will accommodate your cleaning needs:)
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They were great. I would recommend them for other cleanings.
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Molly Maids has always been a service that has kept my house clean and neat. I find it very easy to communicate with the maids when they come in and for the most part, they do everything as I have requested.
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I used this company for 2 years and had much of my time wasted, money spent and patience taken. They are consistently late, take zero accountability for their short comings and mistakes and do nothing to accommodate or take care of their long term clients. I’ve had countless instances where the team is 15-30 minutes late despite providing a 1 hour timeframe, mind you this is a timeframe they provide and set upon their availability. Despite ongoing issues which they continually blame on their staff they have the nerve to raise service prices without actually justifying it and not providing the service to earn it.
Save your money, time and patience and go with a different service provider. -
Rose and Irma were great. They even made a bed I had stripped before I had a chance to wash the sheets.
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Mary maids were fabulous. They were extremely efficient. They left my house, clean and smelling fresh.
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Molly Maids did an amazing job in cleaning my home. They arrived on time and had the house smelling so refreshed. They even folded the tissue paper as you would see in the nicest hotel. I would recommend using them for your home cleaning needed. I'll definitely be using them again!!
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Wonderful customer service experience. I needed a move-in cleaning for my father on somewhat short notice. I called several corporate cleaning services and Molly Maids was the only one that answered with a live person. Shannon was quick to give me all the answers I needed. I thought surely I had a very unique situation -- whether I did or not, they have it down to a science. I was very impressed.
Pricing was good. The cleaning crew arrived on time, called me 30 minutes in advance to give me notice, and did a great job overall. Would definitely recommend. -
They took very good care of my home. Thanks to the team for great service!
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Great people and great service. They do a good job every time. No complaints.