Home Services reviews in Sausalito, California

4.8 based on 78 reviews Back to the listing
    4

    I reached out on short notice, and they arrived the very next day. My carpets were in pretty rough shape, and I thought I'd have to offer a carpet allowance when selling my house, but now I might not need to. While my carpets aren't perfect, they did an outstanding job. They took their time and really worked hard to improve the condition. I was pleasantly surprised at how much better they looked, especially since I had never had this service done before. I highly recommend them! It’s a father-son team that truly knows their craft, and both are veterans.

    5

    i might have left a review before, but this carpet cleaning service in sausalito really deserves another. they've been cleaning my master bedroom carpet a few times a year for a long time now, and they're one of the few places that will clean just one room without charging too much if you don’t have carpet everywhere. workers like trenton and bryson are always polite and professional. they always do a great job, and the owner answers questions quickly. the price is fair. i’ll keep using them and recommending them to others.

    5

    Having owned several properties, I have tried various carpet cleaning services over the years. After buying my latest property in Sausalito, I discovered that the previous owners' grandkids had made quite a mess, spilling juice all over the carpets throughout the house. It was quite a sight! I reached out to a carpet cleaning company, and they quickly set up an appointment that fit my busy schedule. The team arrived on time and got right to work. I immediately understood why they came so highly recommended by a family member. The staff was professional, friendly, and truly understanding of my situation. The carpets throughout the house looked brand new; in fact, they appeared as if I had just installed fresh carpet! I'm so grateful for the fantastic service. I will definitely rely on this company for all my future carpet cleaning needs. I won’t consider going anywhere else!

    5

    preston was my carpet cleaner and did a fantastic job from beginning to end. he actually finished another job early and called to see if i wanted to have my carpets cleaned ahead of my scheduled time, which worked out great for me. i couldn’t be there when he arrived, so i gave him my garage code and he got started right away. we talked on the phone about each room, double checked what areas i wanted cleaned, and discussed a couple tough stains to see if they needed special treatment. i liked that he let me decide what services i wanted and didn’t pressure me at all. when everything was done, preston called to go over the results, told me the carpets looked great, took payment over the phone, and sent me the invoice by email. the whole process was fast, simple, and stress-free. i’ll definitely use stephen's carpet cleaning service again and will recommend to others.

    5

    i recently bought a mobile home and wanted to have the carpets cleaned before moving in. even though i hadn’t settled in yet, the process to schedule an appointment was super easy! the technician was punctual and kept me updated on his arrival. once the cleaning was finished, the carpets looked amazing—almost like new! the entire house smelled fresh and inviting too. making a payment over the phone was a breeze, and the price was just what i anticipated. i would definitely rate this experience a 10/10! if i ever need my carpets cleaned again, i know who to call first!

    5

    this carpet cleaning service is definitely five stars! from the first call, i felt like i was in good hands. preston was very professional and knew a lot about carpets, and he quickly understood what i needed and the issues with my carpet. trenton, the technician, was sent out to clean, and even though it wasn’t easy, he did an amazing job. he managed to remove old, dark stains and made the carpets look so much better—like new again! the whole process was smooth from beginning to end. it’s great to see a company that really cares about their customers in sausalito. highly recommend!

    5

    I have had my carpets, couches, and car seats cleaned by Stephen's Carpet Cleaning Service, sometimes booking in advance and other times at the last minute. Every time, the cleaning has met my family's expectations and everything dried really fast! I even had an emergency with a sticky substance stuck in my carpet that I thought would never come out, but Trenton was able to remove it completely—you can't even tell it was ever there! I highly recommend this service to anyone needing carpet cleaning.

    5

    i recently had my rugs and carpet cleaned. the carpet cleaning was great, and after the cleaning, the company reached out to check if i was happy. they explained that rugs sometimes need special treatment and made sure i was satisfied with the service. their focus on customer satisfaction really impressed me. overall, i'm happy with how they handled everything and appreciate their dedication to making sure customers are taken care of.

    4

    We recently purchased a house from a couple with a large dog, and we wanted to ensure the carpets were fresh for our new start. We had Preston come over on the morning of our closing to clean all the carpets. He did an outstanding job, explaining each step throughout the process. It was fascinating (and a bit surprising!) to see the clear lines showing the difference between the cleaned areas and the original state of the carpets. Preston was transparent about the products he used and the costs involved from the very beginning, so there were no surprises at all. He worked quickly and did a fantastic job. The carpets dried shortly after he left, allowing us to continue our move-in process smoothly. We were so impressed that we called him back after receiving a couch from a family member with pets. Preston came out within a couple of days and did an excellent job on that piece as well. There’s no pet hair or odors left at all. If we ever need more carpet cleaning services, we will definitely reach out again!

    4

    setting up my carpet cleaning appointment with stephen's carpet cleaning service was easy and pleasant. trenton, who came to clean my carpets, was very friendly right from the start and clearly knew what he was doing. the work he did made my carpets look fresh and spotless. i already have another appointment scheduled to have my carpets and shower steamed soon. when i first called, there weren’t any openings, but later someone called to let me know a spot opened up and helped me get scheduled quickly. the whole team made the process smooth and stress-free. i highly recommend their carpet cleaning services if you’re in sausalito.

    5

    I was really happy they could fit me in for a same day carpet cleaning! Bryson showed up right on time. He did an excellent job on my rug, paying special attention to spots I couldn’t even see anymore. He kept cleaning until he was sure it looked perfect! It’s great when the person doing the work cares so much about the quality. The price was fair, and everyone I spoke to was friendly and knew a lot about carpet cleaning. If you need your rug cleaned in Sausalito, ask about having it done in your garage or driveway—it’s much more affordable than sending it out!

    5

    Trenton was fantastic to work with! I needed several patches repaired in my carpet that were torn, and he made each spot look like new. He kept me updated during the whole job and made sure I was happy with the results. He also installed new transitions where the old work wasn’t done right. Trenton was very professional, respectful of my time, and went above and beyond my expectations. I would highly recommend Stephen's Carpet Cleaning Service for any carpet cleaning or repair needs in Sausalito and will use them again if needed.

    5

    I definitely recommend this carpet cleaning service. Preston is absolutely wonderful. I was first impressed with his friendly attitude and great customer service when I asked for a quote and set up my appointment. He showed up right on time and did an excellent job. The carpet was really dirty and had paint stains before. After he finished, I was amazed at how clean it looked and smelled fresh, with all the paint stains gone. Preston took the time to explain everything he did. He is very professional, kind, and polite, and it’s clear he cares about his work. I was completely satisfied!

    5

    I reached out about a bleach stain on my carpet. After I sent a photo, Preston recommended a carpet repair instead of dyeing, since my carpet has several colors and I still had some extra pieces from the original installation. Preston made sure the carpet pile matched just right and carefully trimmed the fibers to blend everything together. The repair looks so good we can barely even spot where it was! We also got our tile and grout cleaned, and now they look so fresh that we don’t feel the need to replace them anymore. The whole place feels renewed. The service was fantastic!

    5

    I highly recommend Stephen's Carpet Cleaning Service! After searching for a good carpet cleaning company in Sausalito, I finally found the best one. Trenton arrived on time and kept in touch throughout the process. I’ve had other companies clean my carpets before, but none have made them look as fresh and spotless as this. The prices are affordable and the quality is excellent. With four kids, I’m really impressed by how clean everything turned out. The job was done quickly, and the carpets dried super fast. I’ll definitely use this service again and tell my friends about it!

    5

    i was searching online for a good carpet cleaning company. what made me choose this one was a personal message on their site that promised a great experience and really clean, fresh carpets. preston came out to help, and he was very professional and paid a lot of attention to detail. you can tell he takes pride in his work and cares about making sure the customer is happy. preston was friendly, honest, and easy to talk to. my carpets look fantastic now, super clean and fresh. i definitely recommend this carpet cleaning service if you want excellent results and great customer service.

    4

    Our carpets had some tough stains and unpleasant odors, but after reaching out, Bryson was very quick to respond. He took the time to thoroughly clean our carpets and made sure to explain the best ways to keep them looking good. Bryson even checked in afterwards to make sure we were satisfied, and came back promptly to treat a few stubborn spots. The whole house now smells fresh and clean! I would gladly recommend their carpet cleaning services to friends and will definitely call them again when I need my carpets cleaned.

    5

    i had my bedroom carpet cleaned in sausalito not long ago. the technician, bryson, was very professional and explained the whole carpet cleaning process before he started. he also let me know the cost up front and finished the job just as promised. my carpet looked fantastic afterwards. i also had six chairs cleaned that were in pretty rough shape, and bryson took his time with each one. after he finished, the chairs looked almost brand new, even though they are 18 years old! overall, really happy with how everything turned out.

    5

    Preston did an amazing job cleaning the carpets in our living room at our Sausalito rental right before we moved out. He was able to fit us in on short notice, even on a Saturday, which was a huge help. The price was very reasonable, and Preston was super friendly and professional throughout the whole process. While my husband and I were moving some last-minute things, Preston noticed I was having trouble carrying a heavy dresser. He immediately paused his carpet cleaning and stepped in to help my husband move it out, which we really appreciated. The personal touch and attention to customer service made a big difference. I definitely recommend this local carpet cleaning business over the bigger companies. The service was better, and the rates were much more affordable. Supporting a small business like this is worth it for the quality and care you get!

    5

    We recently had all our carpets, including the stairs, cleaned. Preston and his team did a fantastic job making our old carpets look fresh and bright again. They were very careful, taking extra time to wipe down the baseboards and making sure not to get any cleaning solution on our wood floors. Preston even gave us a complimentary bottle of spot cleaner to use for any little spills before our next cleaning. We’re definitely planning to use their carpet cleaning services again! Our expectations are always high because we know the carpet cleaning business well, and they really impressed us. Great job!

    5

    Absolutely fantastic service! I had my carpets cleaned in the bedrooms and living room, and every stain I thought would never come out is completely gone. The carpets look as fresh and clean as the day they were installed. Bryson was very professional and did an amazing job making my home feel brand new again. I highly recommend their carpet cleaning services to anyone in Sausalito—totally worth it!