Mechanical Contractor reviews in Shadow Hills, California

Wonderful place to work with.

Exceptional customer experience.

The general manager at the warehouse is excellent.

They're top-notch for HVAC services in LA - super knowledgeable and extremely helpful.

This company is completely out of touch. When I called, they quoted an outrageous $180 per hour rate with a ridiculous 4-hour minimum. The kicker? They claim to be part of a union for AC repairs - news to me. Don't expect any sympathy from these overpriced operators.

I recently had an issue with the air conditioner in my unit, which was handled by Westco, my building management's contractor. Unfortunately, I wouldn't recommend them. The technician and his trainee who came to my door were completely unprofessional and inept. They sent out the trainee on her own multiple times, and she clearly got the diagnosis wrong from the start. She also seemed frustrated with herself, as evidenced by her occasional cursing.

The entire repair process took about two weeks, with the last couple of days being the worst part. The technicians showed zero regard for my apartment or personal property and ended up damaging my bathroom severely. I had to have it professionally cleaned twice and repainted due to their carelessness. It's clear they didn't know what they were doing, as putting up plastic to protect the walls and floor would have avoided most of the damage.

The photos I posted show just how bad things looked after they left, but unfortunately, they didn't capture the full extent of the destruction. By the time I took the pictures, some of the cleanup had already been done. What's even more disturbing is that watching them work felt like an invasion - a violation of my space and property. It's going to take me a while to fully clean up after their mess. Save yourself the trouble and keep looking for alternative contractors.

This company is very efficient, handling everything quickly and effectively, from blocked ducts to electrical issues. They've been prompt and responsive, making them a reliable choice for all my home services needs, truly delivering on their promise of "fast and friendly service".

I'm grateful for Westco. They helped me when my thermostat wasn't working, and someone arrived quickly to fix it. The service tech was in the right area and got it done fast. What impressed me most is that I didn't have to pay a thing - they took care of it for free. This has happened more than once, and I'm very pleased with their professionalism and kindness.

We experienced an AC issue at our building and these guys came through quickly. We called them for emergency service and they sent someone over right away. The tech knew their stuff, explained what they were doing clearly, and fixed the problem on the spot. Impressed with their speed and professionalism, we'll definitely be reaching out to them again in the future.

They're hands down the best service company in LA, no debate. The only person I'd question is the one saying otherwise - they clearly had it wrong. I'd rely on them to fix my AC on a scorching summer day without hesitation. Their team is also super professional and courteous.

We rely on our home to maintain a consistent temperature for various reasons, but when the HVAC failed, we needed prompt assistance. After some internet research, I discovered Westco Service and reached out with my concerns. The representative's response was helpful, the technician arrived promptly and kept their scheduled appointment commitment – which is impressive considering the urgency of the situation. They accurately diagnosed and resolved the issue. We're pleased that we chose Westco for our service needs, from initial contact to completion.

When searching for a reliable HVAC company, trust Westco Service. Their fast response time, reasonable rates, and top-notch craftsmanship are all positives. As a family-owned business, that personal touch gives me confidence. The team's efficiency in resolving the issue and friendly customer service make them stand out. I'll definitely be recommending Westco Service to everyone I know.

I've had a great experience with Westco Services. When I needed urgent help with my commercial building, they stepped up quickly. The team showed excellent professionalism, attentiveness, and expertise. The price was very competitive, considering the emergency nature of the request. Response times were incredibly fast - faster than anything I've seen before. The technician arrived, diagnosed the issue, and fixed it on the first try. Overall, you can trust Westco Services to put your needs in capable hands.

We needed urgent AC assistance due to an emergency at our building. This company arrived quickly. Their technician was extremely knowledgeable, professional, and got our system up and running on the first try. The process was swift and it's clear they know what they're doing. We highly recommend them for businesses seeking reliable HVAC services.