HVAC reviews in Sherman Oaks, California

From scheduling to completion, everything went smoothly. The technician arrived prepared, carefully inspected the equipment, and addressed all concerns professionally. The work area was kept clean, and the final results were excellent. It is refreshing to work with professionals who value customer service and take pride in their work.

We had persistent dust around the house, no matter how much we cleaned. A friend suggested air duct cleaning might help and it sure did. The tech found clogged vents, did a complete furnace cleaning, and also cleaned the blower motor and coils. He recommended a UV light system to help with dust and allergens. Now the house stays clean longer, and my wife’s asthma has improved.!!

I normally don’t write reviews, but this company’s service was so bad that I feel obligated to warn others.

1. Late and unprofessional arrival
The technician called at 11:33 am and said he was 15 minutes away. At 12:30 he still hadn’t showed up so we called him. He said he called us by mistake and meant to call another client. He then said he would be at our house in an hour. At 1:52 PM he called saying he would arrive in five minutes. At 2:02 PM I looked out the front door and noticed he was sitting in his van. At 2:03 PM he simply drove away. When I checked my Ring camera, it showed that he pulled in at 2:00 PM, took his ladder out, never knocked on the door, then put it back and left.

We called him immediately. He claimed he knocked for 5 minutes and “no one was there,” and said he would turn around. He did not. We called the company and were told he would come back shortly. He finally returned 25 minutes later with no explanation.

2. Bait-and-switch pricing
I was quoted $199 for negative air cleaning of vents and returns. The technician looked at the vents and told me “negative air does not actually clean,” and said I would need a different cleaning. He quoted $1,200 — then said they were “running a special” and could do it for $800. When I questioned the price, he then offered a “final best price” of $600 to clean just two vents. No special materials, all manual labor. In other words: massive upsell and pressure tactics.

3. Unprofessional attitude
When I refused service and told him I would not be paying more than the quoted $199, he told me he had “driven two hours” to get here, as if that justified changing the price on site. I told him I don’t appreciate bait-and-switch tactics.

After this experience, it was clear they rely on deceptive pricing and hope customers will cave in. Completely unacceptable.

If you want honest, professional service, look elsewhere. This company wasted my time, was dishonest about pricing, and showed zero respect for the customer.

After months of allergies, I eventually had my ducts checked, and they revealed a blocked blower that was preventing ventilation. The technician gave me some shocking before-and-after images. They cleaned the blower, deep-cleaned the vents, and put a UV light for added protection. I've been breathing considerably better since. Very pleased with the outcome.

Less Mess Air Duct Cleaning did a great job at our home. The people we spoke to were very professional and the man who came out was friendly. He explained the air duct cleaning to us before he started working. The expert technicians also made sure to clean up the whole area before they left. The air quality in our home is much better now and they did quality work.

"As someone managing a couple rental units in Sherman Oaks, I need services that are reliable and easy to coordinate. I scheduled duct cleaning with Less Mess Air Duct Cleaning between tenants.

They were responsive and flexible with timing, which helped a lot. The team showed up on time and handled everything efficiently without cutting corners.

The unit felt fresher afterward, and it gave me peace of mind knowing the ducts were cleaned before the next tenant moved in."

Such an impressive experience. They came out and did an amazing job cleaning our air ducts. During the inspection, they discovered some dust and hair buildup that could have caused serious air quality issues down the road. So grateful for their honesty and thoroughness. Less Mess will definitely be our go to from now on!

Such a great company to work with , Ben came out did the inspection and. Gave quote ,he was very efficient and professional !!!!
Highly recommended on Ben .

We really appreciated the technician’s, honest assessment of the repair and the cleaning needed for our dryer. There was no actual work done just an evaluation and assessment. We valued the professionalism.
Highly recommend on less mess cleaning.

My dryer had stopped heating. Less Mess came to my house the day after I called them, diagnosed, fixed the problem, and also did full cleaning on my vents and ducts and gave me suggestions for how to keep it in better working order as well. They also charged a very reasonable price for everything. Will continue to use this company in the future.

The team did an incredible job cleaning our air ducts and dryer vents. They were very thorough, explaining the process step-by-step, and didn't leave any mess behind. Our home feels cleaner and fresher, and we're breathing easier now. I highly recommend them!

I really appreciate the customer service in scheduling and how I was provided with a text update or confirmation that included a picture of the technician that was coming to my home. ben was polite, came in did the job and left. My Fiancé and I are expecting a child and with all that's going on, I really appreciated ben for adhering to safety guidelines!

It’s not just less mess, they cleaned my ducts well and left no mess. My duct are shining and brimming with life. I am now enjoying a fresh air breeze!

Our dryer vent was in serious condition after several months of winter traffic. The service of rerouting branded everything off entirely and the house feels much fresher and healthier. You can tell the difference, it is a sort of a reset of our home atmosphere.

I am extremely satisfied with the service I received from this company today. They promptly handled my air duct cleaning needs to the highest standard. The team showed excellent communication and professionalism throughout the service. They were quick to respond and very accommodating with my schedule. Thank you so much!

Straight to the point and effective! I called this company for air duct cleaning, and they got the job done perfectly. No complications, no delays—just clean and polished results. Plus, their pricing was totally fair. Great job!

After all the fires I felt it necessary to get the ducts cleaned. The before and after was startling.

Had the pleasure of working with this company for my residential air duct cleaning service today. The team they sent was highly experienced and completed the work on time, exceeding my expectations. I am very satisfied with the service from start to finish and will gladly recommend this company to everyone without hesitation.

When my dryer was overheating and still containing damp clothes, I knew something was wrong and contacted them for a vent cleaning. Their tech identified and cleaned a massive block of lint, allowing airflow to flow freely right away and preventing a potential fire hazard. My dryer is humming along, my clothes dry faster, and I feel good knowing my home is safer. Highly recommend their work!

We remodeled the laundry room and needed a dryer vent rerouting to meet safety standards. Their technician was prompt, knowledgeable, and walked us through the entire process—now airflow is better and the setup looks clean and professional.

We scheduled residential air duct cleaning service, and the team cleaned all vents carefully. Air quality improved significantly