HVAC reviews in South El Monte, California

4.8 based on 74 reviews Back to the listing
    5

    We've been loyal customers of Pros El Monte Air Conditioning since our initial heating installation. Over time, we've relied on their services for multiple upgrades that improved our home's efficiency. This included additional heater installations, a full HVAC system overhaul, water heater fixes, and even their regular maintenance program. Our consistent positive experiences with Pros El Monte Air Conditioning led us to contract them for a significant upgrade involving 15 new heaters. Every aspect of the purchase process far exceeded our expectations. We were impressed by the expertise of Theodore, Luis, and Javier, who made up the heater repair team. Theodore was outstanding in helping us choose the right heaters for our needs, explaining their safety features and recommended options with clarity. Scheduling measurements and installations with Luis was straightforward and commendable - he was always available and communicated effectively throughout the process. Javier's installation skills were exceptional; he clearly outlined his plan and explained how the heaters would operate, highlighting their key features. The entire team made the upgrade a smooth and hassle-free experience with their top-notch customer service. They're an absolute pleasure to work with. We're thoroughly enjoying our new heaters and would highly recommend Pros El Monte Air Conditioning to anyone in South El Monte looking for energy-efficient solutions around the house.

    5

    We've relied on this company for heater repairs and upkeep across all our rental properties and personal residence. Upon returning from a short trip, we discovered our South El Monte heater wasn't working at all. We called them, and Theodore arrived promptly. He assessed the situation and explained that our heating system was no longer viable - in need of replacement. Theodore presented us with options clearly and provided detailed information so we could make an informed decision about which path to take. He also outlined the cost and timeline for installation. The work was completed efficiently from morning till afternoon, and Theodore ensured everything was clean and organized afterwards. They even took the time to demonstrate how to use the new thermostat and left all necessary paperwork in place. We're confident that Theodore's team performed the installation correctly, and our new heating system should provide reliable service for a long time.

    5

    I needed an AC repair service that was close by, so I chose this company because they were conveniently located near my place in South El Monte. When I called them for some basic troubleshooting, Luis came out and took a closer look at my entire system. He spotted several problems and recommended replacing the whole thing, which I ended up doing on a whim - I just wanted to make sure my family was comfortable, especially since I have military commitments that require me to be prepared.

    I went with their premium setup because it matched exactly what I had in mind for a new system. Since family health is super important to me, I didn't want to skimp on quality. It was a bit pricey, but I'm happy with the result. The team started work as soon as I gave them the thumbs up and got everything installed in under half a day. However, the whole process took around 4.5 days, including the furnace and AC installation plus duct cleaning. Now that it's done, I can really feel the difference - my old system was a lot less comfortable.

    Theodore and Javier were punctual, professional, and did their job efficiently. The only minor issue was with making room for the new equipment in my attic, but they tried to fix that too. Overall, I'd definitely recommend this company if you're thinking of getting a new AC or need some repairs - especially if you live in South El Monte like me.

    5

    I'm revising my previous negative review since Pros El Monte Air Conditioning finally fixed my AC issue, and it's now working flawlessly. The problem was with my old home warranty company, which led to contractors refusing to work with them due to delayed or insufficient payments. After being allowed to find our own contractor, we reached out to five firms in South El Monte, but none of them would take the job. Luis from Pros El Monte Air Conditioning came by last week, fixed the AC, and provided valuable insights on AC filters. He was both courteous and expert. My only regret is not recognizing the issues with the home warranty company sooner. I understand that HVAC contractors get extremely busy during peak seasons, making non-emergency services harder to schedule. In extreme heat, those struggling with non-functional ACs are understandably a priority. My AC finally worked, but it wasn't cooling well and was consuming excessive electricity! Luis recently called to explain the situation with home warranty companies, and I had completely forgotten about my previous review due to frustration with the whole ordeal. It's tough to feel optimistic when things aren't going as planned, and progress seems elusive. For our family, it was five weeks of unanswered emails and phone calls, not just regarding the AC and home warranty, but also with other professionals. Thankfully, thanks to Luis and his team, we're no longer sweltering and worried about staying cool!

    5

    We've had a good experience with Pros El Monte Air Conditioning. They installed a new furnace in our home at a lower cost than we would have paid through our home warranty. This suggests that they're affordable. When a minor issue arose later, the team, including Theodore and Luis, responded promptly. They arrived at our house on the same day after hours and didn't leave until the furnace was working properly again. Their professionalism and quick response are notable.

    5

    I hired Pros El Monte Air Conditioning when my heating system went out. Theodore arrived the following day to assess our system and explained everything in a clear manner. He specified exactly what repairs were needed. The team replaced our furnace and fixed the old ductwork, completing the job quickly and efficiently. Despite having numerous questions from my husband, they answered every one patiently. We're extremely satisfied with the service and wish more companies prioritized customer care like this.

    5

    I recently needed assistance with a faulty home heater and contacted Pros El Monte Air Conditioning for help. Javier arrived promptly to assess the system, quickly identifying a cracked heat exchanger that could have posed a significant risk if left unchecked. His thorough inspection and attention to detail were impressive. What impressed me most was the reliability and speed of their service. Javier showed up on time, worked efficiently, and ensured everything was safe before completing the job. It's not often you come across companies genuinely invested in customer satisfaction, but Pros El Monte Air Conditioning exceeded expectations. I highly recommend their heater repair services to anyone seeking trustworthy and prompt HVAC assistance. The fix has made my home feel safer and more comfortable once again.

    5

    I hired them to install mini-splits and large furnaces for my business before winter set in. Now that some time has elapsed, I'm thoroughly satisfied with the equipment and the service provided. The owner was upfront and fair during the sales process, making him a pleasure to work with. Javier and his team did an exceptional job installing everything - including the necessary ductwork. Given their attention to detail and professionalism, I've found nothing to complain about, which is unusual for me.

    5

    We've been using this HVAC company for a while now, and they consistently get the job done. When one of our backup pumps stopped working, they were out to fix it within hours without trying to upsell us on anything extra. We also had an issue with one of our vents leaking, which they took care of by replacing the part - fixing it wasn't an option. Both times, Javier was the technician who handled the job. He's knowledgeable, efficient, and professional. Recently, we started having problems with our furnace, but the company responded quickly to our call, even when their schedule was full. Luis came out late in the day and fixed the issue within an hour without needing any replacement parts. His professionalism is on par with Javier's, and he took the time to explain how to keep our furnace running smoothly. We've had excellent experiences every time we've used them for HVAC work, which is why we'll continue to call them for any issues that arise.

    5

    I needed help with my furnace and reached out to Pros El Monte Air Conditioning. Theodore came over, was professional and courteous, and got straight to work. He thoroughly inspected the system and pinpointed a leak. Once he identified the problem, he fixed it promptly and my furnace is now working flawlessly. I was previously let down by another company that only provided a temporary fix. Thankfully, Pros El Monte has delivered a proper solution. The service was much appreciated, especially after a frustrating experience with a subpar repair.

    4

    We had a heating issue on a weekday evening and needed someone to fix it ASAP. After researching online, we chose Pros El Monte Air Conditioning and I'm glad we did. Javier responded promptly and broke down the difference between an emergency visit and a scheduled appointment in a clear manner. We decided to go with the same-night service since our heat was failing us, and he arrived right on time. Javier's professionalism and expertise were impressive - he walked us through the issues with our heater and the repair options, as well as the costs involved. He even followed up the next day to ensure everything was working properly. The service was top-notch and I felt confident in their ability to handle the job. If you're in South El Monte needing heating repairs, I'd highly recommend giving them a call.

    5

    I had a diagnostic visit for my HVAC system in South El Monte recently, which turned out to be the best decision I made. Javier gave me confidence in his assessment and I was impressed by how thorough he was. After the initial thawing process, he returned with a solution that addressed my specific issue.

    The team arrived promptly and replaced my entire A/C and heating system - it was a seamless process. They were courteous, knowledgeable about their work, and professional throughout. Their expertise is evident in the quality of their services. I'm extremely satisfied with the outcome and would highly recommend this company to anyone in need of HVAC assistance.

    Their commitment to both new and existing customers is exemplary, and the communication between the office staff and technicians is top-notch. If you're looking for a reliable and trustworthy service provider in South El Monte, look no further - I'm glad I chose them!

    5

    I've had the best experience with Pros El Monte Air Conditioning for my heater repairs. Their technicians were extremely thorough and kept me updated on every step of the process. They not only fixed our old system but also upgraded us to a new furnace and AC unit in my South El Monte home, far exceeding our expectations. The price was fair and their work quality is top-notch - I've never seen better heater repair done before. If you're in need of similar services, don't hesitate to contact Theodore and his team. They'll deliver great results and won't disappoint.

    4

    I recently needed assistance with my air conditioning unit, which stopped working unexpectedly. I called Pros El Monte Air Conditioning early in the morning, and the person who answered was very courteous and accommodating, even at that hour. She offered to send someone between 10am and 1pm, and Javier arrived promptly at 10:25am.

    Javier was extremely professional and polite, listening attentively as I described the problem with my AC. He quickly diagnosed the issue and made the necessary repairs. What impressed me most was his thorough explanation of what went wrong and how to prevent it in the future. To ensure everything was running smoothly, he also performed a comprehensive inspection of my HVAC system before leaving.

    This experience has been the best we've had with our AC unit as homeowners. I highly recommend Pros El Monte Air Conditioning to anyone requiring air conditioning services. They turned what could have been a stressful situation into a hassle-free and efficient one.

    4

    We had a top-notch experience with the home services company. From the initial consultation to completion, everything ran like clockwork. Luis broke down the heating options in simple terms and adapted to the delay caused by our siding issues. He checked in at the start of the installation to confirm everyone was on the same page. When the job was finished, he came back to verify the work. The technicians did an excellent job, with Theodore, Javier, and another team member impressing us with their politeness and professionalism. They treated our home with care, covering the carpet and leaving it spotless. The staff at the office are consistently friendly and helpful when I contact them. Overall, we're extremely satisfied and would highly recommend this company to anyone in need of furnace repair services!

    5

    Having a dependable AC repair service is just as crucial as finding a good specialist or mechanic when it comes to making life comfortable. Luis and his team have been incredibly helpful, consistently responding promptly to our air conditioning issues whenever they arose. Their pricing is transparent and competitive in the area, which is more than fair considering the quality of their work. Recently, they offered valuable advice on replacing our sunroom AC unit, showcasing their dedication to delivering top-notch results. Given California's notorious heat waves, it's a huge relief to know we have one trusted company for all our HVAC needs. I'm thoroughly satisfied with their service and won't be seeking assistance elsewhere.

    5

    I recently had a great experience with Pros El Monte Air Conditioning. After returning home from a holiday weekend in South El Monte, I found my HVAC system wasn't working, but fortunately it was still bearable. Before reaching out to them, I researched other options and contacted six other companies. Each provided different quotes and information, which was frustrating as some didn't even bother checking my unit. The varying estimates for unit size, brands, and installation time made it difficult to make a decision.

    I relied on word of mouth and consulted with friends to find a trustworthy company. When I called Pros El Monte Air Conditioning, Javier answered all my questions and ensured the correct unit was installed. He explained my options clearly, demonstrated professionalism, and the quality of the installation exceeded expectations. They also addressed some potential safety issues around the system that could have posed risks to me and my family.

    When I encountered problems with my furnace in the fall, despite being on vacation, they still took time to call me back and guide me through resolving the issue. This level of customer service was impressive and not typically seen from other companies.

    5

    We recently needed to replace our furnace and AC unit, so I contacted Javier, who was super helpful and broke down all the options for me. He made sure I understood what would be best for my home. The whole process took about a week from initial contact to installation. The team that did the work were both skilled and friendly, completing it in just one day. They also gave me info on potential rebates and tax credits for high-efficiency equipment. Overall, I'm really satisfied with the service and would definitely recommend them for furnace repair or replacement.

    4

    I hired Pros El Monte Air Conditioning because my furnace was constantly shutting off. Theodore came out and used a camera to examine the heat exchanger - he spotted a significant crack in it. He explained my options and we discussed the best course of action. After weighing our choices, I decided on a new Carrier furnace. The installation team showed up promptly with all necessary parts, avoiding unnecessary delays. They worked efficiently and left everything tidy - no mess or sloppiness. The technicians took pride in their work, being friendly, courteous, and diligent about cleaning up afterwards. The entire process was hassle-free, with no hiccups or issues. I'm thoroughly satisfied with the service provided.

    5

    I recently had my heating system serviced and everything's working flawlessly thanks to the top-notch service I received. I wholeheartedly endorse their maintenance services, particularly for repairs. Javier and Theodore showed up promptly for my scheduled appointment, exuding professionalism and courtesy throughout the visit. Javier took the time to thoroughly explain what was happening with my heating system, ensuring I understood every aspect, which boosted my confidence in their expertise.

    I'm still extremely satisfied with their service and would wholeheartedly recommend this company to anyone seeking reliable heater repair or tune-ups. On a subsequent visit, Javier and Luis arrived ahead of schedule and notified me beforehand, demonstrating their commitment to being punctual. When I mentioned discovering them online, Javier impressed me by matching his expertise in person.

    After resolving an issue with my heating system, I opted for their maintenance club service, which included a thorough check-up and diagnostic on my system. Javier's observations revealed some settings that were off-kilter, which he explained clearly so I could grasp the concepts. The technicians ensured they'd discuss all work and costs before starting anything. What struck me was how both Javier and Luis took care to wear shoe covers when entering my home, protecting my floors from any potential mess.

    As a newcomer to the area, it's heartening to find service technicians I can trust implicitly. That's exactly why I'd recommend their heater repair and maintenance services to everyone – they genuinely delivered exceptional results.

    5

    I got quick and dependable furnace repair from Pros El Monte Air Conditioning recently. My upstairs thermostat stopped working so I called to see if someone could take a look. The person on the phone said a technician would come the same day, which was great. Luis arrived right on time and fixed my thermostat fast. He also took extra time to help get my downstairs thermostat working properly again. Overall, I'm very satisfied with the service and will definitely use them again for heating issues in South El Monte.