HVAC reviews in South El Monte, California
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I came back from vacation in South El Monte to find my heater wouldn't turn on, even when I set the thermostat. I called the company and spoke with Luis, who suggested it might be a faulty thermostat. Since he was out of town, I bought a replacement thermostat and swapped it out myself, but the problem persisted - in fact, things got worse and I started getting more issues with my heating unit.
I reached out to another company for help, only to be told that my entire heating system needed to be replaced, despite my unit being relatively new. That seemed excessive. When Luis returned, he came by to assess the situation and took a closer look at my heater. He quickly identified the problem by bypassing the thermostat.
It turned out that the replacement thermostat was mislabeled, causing the wires to be connected incorrectly. The other company's diagnosis had been way off because they hadn't done their due diligence. Luis was upfront, knowledgeable, and genuinely concerned about fixing the issue. I'm impressed with this heating repair company - they're top-notch and I'll definitely be using them again for any future heating issues. -
Luis and Javier made our furnace repair experience seamless and stress-free. They presented themselves in a friendly and approachable manner, showcasing their extensive knowledge of heating systems. The time they took to explain the importance of regular maintenance was greatly appreciated, particularly regarding its impact on indoor air quality. After completing the repairs and duct cleaning, we noticed a notable improvement in the comfort level of our home's air. If you're considering furnace upkeep or duct services, I recommend contacting them – they provide honest guidance and answer questions without hesitation. Their pricing was reasonable compared to other companies, too.
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We hired Pros El Monte Air Conditioning for two installations - one on our main floor and another upstairs. Initially, Theodore came out to estimate the work and we were blown away by his in-depth knowledge of Mitsubishi mini-splits and general heating systems. He broke down complex concepts into plain language, helping us make an informed decision about our needs.
The installation team displayed exceptional professionalism, meticulously protecting our home while working their magic. We were thoroughly impressed with the first experience, leading us to call them again for a second installation on the upper floor. The outcome was identical - seamless and expertly done. We've been thoroughly satisfied with the service, expertise, and repair work we received. Their reputation speaks for itself; if you're in need of heating installations or repairs, they're definitely worth considering. -
We hired Pros El Monte Air Conditioning to replace our AC system in South El Monte and were pleased with the service. Theodore came out for an estimate and provided a clear assessment of our old unit's condition - we needed a full replacement. The technicians, Luis and Javier, were courteous and efficient, completing the job ahead of schedule. After comparing quotes from other companies, we're confident in our decision to choose Pros El Monte Air Conditioning. Having reliable AC experts nearby is a big plus, especially during California's hot summers.
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I had a great experience with this home services company in South El Monte. As someone who frequently works with real estate agents, I always ask for reliable recommendations when it comes to home services. This company came highly recommended by several people, and I was eager to try them out.
I received quotes from other companies as well, but what impressed me most about this company was the professionalism of Luis and his team. They offered fair pricing and attention to detail that stood out from the competition. Given my old furnace was nearing 30 years of age, it was time for a replacement. I decided to wait until things slowed down during their busy season so they could focus on my job.
The team arrived promptly when they said they would and completed the installation in one day. Every time I checked in on the progress, the technicians were friendly, respectful, and happy to answer any questions I had about the repair process or what was coming next. Before leaving, they walked me through everything that had been done and provided helpful tips for maintaining my new furnace.
The team left everything neat and tidy, which was a nice touch. Overall, I found the service to be professional and courteous from start to finish. I'm looking forward to having them back for future furnace maintenance. -
We purchased a house in 1978 in South El Monte that was originally built with outdated HVAC systems - one from the early 90s and another from around a decade ago, so we knew it needed reliable service ASAP. We got referred to this company by the previous owners, which is great advice to follow.
Since moving in, we've had Luis handle our HVAC issues three times. Each time he responded promptly and fixed the problem on his first visit. The first call was for a broken AC unit, and Luis sorted it out without delay or extra charge. The second incident involved the heater breaking down during a chilly week, but again, Luis managed to repair it on his initial visit.
On our third visit, we reached out late one evening when our old heater started acting up again. To our surprise, Luis showed up that night and identified the issue as a blown heating strip. He explained our options: either find a replacement part or replace the inside unit of the HVAC system while keeping the outdoor condenser in working order. After considering it, we decided to go with the replacement option.
Luis assembled everything quickly and returned the next morning with assistance to install it. During his visit, he also checked the newer HVAC unit installed in 2010 to ensure it was running smoothly. Throughout our interactions, Luis has consistently demonstrated punctuality, politeness, and diligence - even when coming to our home when we're not present.
We're extremely satisfied having found a reliable go-to HVAC expert in South El Monte and highly recommend him to anyone in need of assistance with their heating or cooling systems. -
I was recommended to this HVAC company by my sister after I needed a duct replacement done on my air conditioning system. I called and spoke with Javier, who arranged for Theodore and Luis to come out and fix the issue. The technicians were extremely professional and took the time to explain what needed attention and why, making it easy for me to understand the process. Javier also mentioned their annual maintenance plan, which involves twice-yearly visits to service my A/C before the hot California summer and furnace before the cooler months. This schedule aligns perfectly with our routine, as we usually wait until there's an issue before calling for help. Additionally, having the maintenance agreement means I get 15% off all repairs, a welcome bonus. Overall, I'm impressed by their customer care and business practices.
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I recently had a new furnace installed by Pros El Monte Air Conditioning, and the difference it's made is quite notable. The crew arrived multiple times after the initial installation to fine-tune the heating system, ensuring I was completely satisfied with its performance. Every time I reached out for assistance, my requests were handled promptly and professionally, with the team displaying a positive attitude that greatly reduced stress. Today, they completed the final adjustments, and the furnace now operates even better than anticipated. Overall, I'm extremely pleased with the results and would highly recommend Pros El Monte Air Conditioning to anyone seeking reliable HVAC services or furnace maintenance. Their helpfulness was particularly impressive during their busy season.
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We highly rate this company for HVAC services - they far exceeded expectations. Our realtor recommended them and had nothing but praise for their work. Theodore and his team did an outstanding job replacing our old furnace and installing a new air conditioning system. They handled all the necessary permits, addressed every question we had, and made the whole process seamless and stress-free. Theodore's professionalism and friendly demeanor were impressive. We've already shared our positive experience with our contractor and neighbors, and would recommend them to anyone seeking reliable HVAC assistance. The new furnace and AC have been a welcome addition to our home.
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I needed to replace my old furnace since mine was nearing 20 years of age, and I also wanted to upgrade the ductwork in my South El Monte home - it had been a botched job by the original builder, so I aimed to get it right this time. After getting multiple quotes and hearing varying opinions on furnace repair and installation, I chose Pros El Monte Air Conditioning because their price was reasonable and their advice made sense. Javier seemed knowledgeable and reassured me after our conversations. They reworked my ductwork to improve efficiency and added dampers to each register for better airflow control. To prevent sagging, they secured the new ductwork. Javier suggested a modern, high-efficiency furnace and set up a hybrid system tailored to South El Monte's hot local climate. The installation was spotless, both inside the attic and outside. Javier walked me through every step of the process and showed me how to operate the new system when it was finished. I was impressed by how quiet and smooth the new furnace runs, especially with its variable speed motor. The entire crew, including Luis, were professional and competent. There was a minor delay in scheduling, but we ironed out the issue, and everything was completed as promised. Overall, I'm thrilled with the outcome and would highly recommend Pros El Monte Air Conditioning for any furnace repair or replacement needs.
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I recently had a great experience with this HVAC company in South El Monte. Javier was a standout - honest, friendly, and knowledgeable about his work. He guided us through choosing and installing a new air conditioning unit and furnace, ensuring we picked the right system for our home's unique needs. The installation went without a hitch, and the team kept me informed every step of the way. Javier took the time to explain the different AC options and put my mind at ease with his choice. The new system has been performing flawlessly, keeping our home cool even on California's hottest days. If I had one quibble, it would be with the thermostat - but overall, the service was superb and I'd highly recommend this company for any HVAC needs in South El Monte.