HVAC reviews in South San Francisco, California

Sugar Bear Plumbing Co. has been handling our plumbing issues since 2017. Great customer service from the office staff, Mia to the techs Lawrence and Ian. Highly recommend!

We’ve worked with Chris twice now, and he’s always professional, thorough, and willing to listen and make suggestions. Great customer service from start to finish.

Luis is amazing. Knowledgeable, on Time, diagnosed issues and repaired problems with my HVAC system the same morning. Besides being a brilliant Technician he is also a really kind and supportive Young Man. I am so grateful and so pleased with the entire experience with Sugar Bear and Malia and Luis.

I highly recommend Sugar Bear Company, is not just a cool name the service was great too! And Luis was great too! He was very professional and knowledgeable. Thanks Sugar bear!

Ian is above and beyond in all respects - Extremely happy with his work and his professional, respectful, prompt, courteous approach - No one wants plumbing problems, but if you have one - Sugar Bear / Ian is who you want helping you!

Lawrence Smith did super job. Our Kitchen strainer and sink faucet had problems. The other company told us to replace both with new ones and that cost lots but when Lawrence looked at them , he found out that the faucet is fine and only cost us small amounts of money to get everything ready! He is honest and professional!

Larry is a very professional and cordial person.
He made sure of what was needed to repair our wall heater. He's very through and clear to explain everything needed in a way that I could easily understand, since I've no knowledge of heater systems.
Thanks so much Larry.

Had a cracked P trap on my kitchen sink. Ian was quick, helpful and solved the problem. No problem. Highly recommend.

Chris did a great job installing two faucets and a garbage disposal. He was prompt, professional and kind. He also gave me some troubleshooting tips. I will definitely use this company again!

Lawrence Smith was efficient, polite and respectful. He attended to my request with my wall heater during this cold winter months. He recommended the need of replacing my old heater which at least 20 years old.

Lawrence was awesome, we have worked with him before. He is such a gentleman that is someone your company should cherish. All of the workers that did the work! I cannot say enough, they were over the top and then some….I retired from the trades and I cannot say more than I wish all of these guys worked for me!! Everything turned out awesome and my wife said I told you that last furnace was a P. O. S. The first night after the install within the last 3 hours unbelievable, night and day! Thank you’re whole team for their dedication and expertise installing our system!! Thank you so much and I am looking forward to doing business in the future. Thank everyone on behalf of my wife and I and Happy Holidays!

Steve and Kim Kennedy

Very disappointing experience. I received an initial quote nearly 2 weeks ago and followed up twice to schedule an appointment, but was told head office would call back—this never happened. We were away for the holidays then when we returned, I later booked a technician for 12/30 between 9am–12pm, but no one arrived or contacted us. When I called to check, I was told the appointment had never been assigned and that availability was now pushed out to February, with a tentative offer for the 8th. I had taken time off work specifically for this appointment. The lack of communication, accountability, and professionalism was unacceptable. I would not recommend this company.

Wonderful experience with the entire team. They were knowledgeable and very considerate. The team took their time to do the work thoughtfully and carefully, which we greatly appreciated. The price was reasonable and well worth it. Will gladly work with them again and recommend to others.

Lawrence and his team of professionals upgraded the electrical panel. They were quick to get the job done but more importantly they worked with me to satisfy PG&E requirements including sawing down two trees! The project took about 6 weeks to complete but they kept me informed throughout. I’d recommend them to anyone looking to upgrade their electrical panel or troubleshoot an electrical problem.

Ian from Sugar Bear plumbing was outstanding. He came after hours, was professional, courteous, and fixed the clog efficiently. We give him our highest recommendation.

Chris from Sugar Bear helped us diagnose and repair our gas controller on our water heater. Chris was courteous and professional and timely. Recommend

Had my lower lateral sewer line replaced by Sugar Bear plumbing. The team did a great job led by Daniel Perez. The whole team was very knowledgeable and courteous, and moved the project along. Daniel Perez was great as he explained the process. Highly recommend Sugar Bear plumbing. Professional, courteous. prompt.

I’ve been using Ian and the team at Sugar Bear Plumbing for years, and they’ve never let me down. Always professional, reliable, and honest—whether it’s a big job or a quick fix, they show up on time and get it done right. It’s hard to find a company you can consistently count on, but Sugar Bear delivers every single time. Highly recommend!

Lawrence was great! He fixed our problem very quickly and was a super nice guy who helped me understand exactly what the issue was. I will definitely use this company again if any issues come up in the future. Now we will have a warm cozy Christmas with our heater working again.

Worked with sugar bear for a major electrical update, spending tens of thousands of dollars with them. The work the electricians did was good. Shoutout out to Ben! However, the administrative staff were difficult to work with. Timing around inspections were not communicated clearly and left me waiting at home when no one arrived on multiple occasions. The only time they were over communicative was when they were trying to collect payment.

I tried to share this feedback directly with the administrative staff and management and both were uninterested in what I had to say. There are many electricians in the Bay Area and it's too bad that the administrative staff is not honoring the work of the great electricians.

Lawrence at Sugar Bear gave me several options to repair or replace my existing furnace. We had no heat, and they were able to put us on the schedule within 2 business days. All of the workers were polite, courteous, wore shoe covers, super thorough and knowledgeable. They even cleaned out the ducts. Also, we had to widen the opening for the new furnace and Sugar Bear got the carpentry work done the same week. The new furnace is better than ever. Really, this was a 5 star, white glove service experience. I highly recommend Sugar Bear.