Constraction reviews in Sun Valley, California
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Their repairman Murray came out last night and was able to restore the hot water service to our building. He was knowledgeable, polite and was able to respond quickly to our needs. He is an excellent representative of the company.
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Pacific Energy Service is the best! Great customer service and so responsive. They explained everything that was happening with my boiler and how they would send someone out to fix it. That same day a technician came out and fixed it under an hour! Loved my experience here and is the only company I would recommend to anyone!!
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Definitely the best ! My technician was very fast very professional since day one , JON he shows the dedication he has for his job . We had an extremely mayor issue with boiler and heating system , at a big building , after different plumbers and workers doing one thing and another without resolving the issue for days , bingo we finally contacted the right one what took others days took Jon only a few hrs after nearly ten days of no hot water he brought us back to life ! Yayy warm showers ,
I really liked the communication he delivered the clean way he worked as well ,
I would highly recommend pacific energy ,
Ask for Jon he will take care of you ! -
I very rarely leave reviews but in this instance I feel obliged to do so. I would like to sincerely thank Joe Lopez. I was very impress with his professionalism and expertise. As a commercial investor I have used various companies. This company operates differently to others and uses their discretion to genuinely help their customers rather than deny claims. Impressive in this money-grabbing era!
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I am very happy with Pacific Energy Services. Mauricio was simply amazing, I couldn't have asked for a better tech. He was very helpful. I am very thankful that I have found this company. I would defiantly happy with my over all services. I would totally recom to family & friends.
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Pacific Energy Service has been our go-to for years. Why? Because they are reliable. Many of their technicians have been to our properties and they have all been great! I wish I could give Pacific Energy Service more than 5 stars to say thank you for all the times they have saved us from no hot water.
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As good as it gets! Scheduled an appointment and Jon arrived on time. Not only was Jon kind, he was efficient and quick. The customer service skills were off the charts, he was completely professional and even explained the problem. If you ever have a problem call Pacific Energy Service and ask for Jon!
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Robert at Pacific Energy Service was so amazing. Communicated effectively before, during and after helping resolve our boiler issue.
We will be getting a service contract with this company and continue to spread the good word of how well we were taking care of in our moment of need.
Thanks very much for your assistance! -
Pacific energy services is a qualified company with competent staff. From the time you call for services you get scheduled right away. The technicians are on time and very knowledgeable. The payable department is a joy to work with as you have direct payment options. A true professional company and a joy to work with.
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Joe was excellent, showed up within the window of time promised and called before arrival. He was extremely professional and helped resolve the problem for our building quickly. I will gladly recommend pacific energy service going forward!
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We had a great experience with pacific energy services. Mauricio is a very professional and knowledgeable technician. He relocated and installed our new water heater with ease. Highly recommended to anyone looking to get repairs or replacement services.
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Pacific Energy Services has this service down to artful science. They are responsive and communicative on all levels. I appreciate being on a service plan for my water boiler as this help with peace of mind and making sure things don't fall through the cracks. One call gets an immediate, qualified response. I've been a customer for years...
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Mauricio was amazing, very knowledgeable, friendly and professional. He knew what the issue was with my water heater, answered all of my questions and concerns and fixed the issue the same day. I would definitely recommend Pacific Energy Services to family and friends. We need more techs like Mauricio! Thank you.
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This company does great technician service but their back office work is completely disorganized. Our management company has confirmed billing setup, yet every time service is sent out to us they indicate that our company is setup for COD service and ask for a credit card payment. It then requires multiple phone calls to the office in order for them to inform the tech that we are setup for billing. The last time our it happened again and I was charged. We are one of the largest management companies in Burbank and Glendale and other surrounding areas and afternoon only 2 months of use, we are already exploring other options.
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Tony was amazing! He was very friendly and helpful. He answered all of my questions and explained what our options were. After we decided what was best for us, they completed the repairs in a timely manner. I highly recommend Tony and Pacific Energy Service.
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Our experience with Pacific Energy has always been terrific.
As a management company servicing many homeowner associations, we need prompt, reliable, expert service from a boiler company, and Pacific Energy never fails to provide it. Every tech we have worked with is professional, highly knowledgeable and communicate well - and keep you in the loop every step of the way. Wonderful company! -
In this day in age, it’s not easy to find people who take pride in their work. Mauricio was my technician and he was great! He was professional, efficient and I was very impressed with how he insulated the pipes after he replaced them. Never in all my years as a property manager has anyone insulated so perfectly and detailed as he did. I appreciate the work you did yesterday. Thank you!!
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Tony was great! He came within the hour and fixed our hot water issue in less than 15 minutes. It was also really helpful that he explained everything to us and was so friendly. I would have put all 5 stars but the whole reason Tony had to come out was to turn on the shut off valve because his colleague had forgotten to turn it back on after a maintenance check earlier in the day...oh and his colleague showed up three days late for a scheduled maintenance check.
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I cannot say enough good things about Pacific Energy and especially Joe. We have been using them for several years, and their emergency response time even on a holiday is incredible. Always reliable and on time, Pacific Energy saved me twice on Christmas day once and this year for 4th of July when hot water went out and I was facing very upset tenants on a holiday. Joe is the technician who has come to the rescue. Always professional, and willing to put all his efforts into solving the problem. He is amazing! Thank you Pacific Energy and Joe especially for your hard work and dedication, no matter the timing. I highly recommend this company and especially Joe for any water heater issues you may have. Mary Wohl, apartment Manager / Yale Management Services (Magnolia Real Apts.)
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I usually don't do reviews, but felt the need to put my 2 cents in and let people know how good this company is. Pacific Energy Service employees were professional, fast and friendly.
Jasmin Morales was extremely friendly and knowledgeable plus very helpful!! She made sure all my hot water problems were taken care of and made sure someone was at my door ASAP!
Thank you Jasmin and Pacific Energy! -
Great service check today - addressed all my concerns!