Constraction reviews in Sylmar, California

I would go zero stars if I could. You would be better off picking up a day laborer in front of a Home Depot. This clip joint was supposed to do a Sears job for us. He wanted over 800.00 to install it gave me a song and dance. I know how to replace a garbage disposal and dishwasher and these 2 con-men where telling me about bringing it up to code. I love the cabinetry charges for a dishwasher that is a universal size.

ATI should be reported to the BBB and Rip-off report for their business practices.

I had no problems. I was a little apprehensive as on-line reviews were pretty awful. I think the reason for that is the unknown nature of each individual installation. The installer really has no idea what they will encounter. If everything is in place and up to code then the basic installation package purchased from Sears would be sufficient. However, the unknowns include possibly replacing an angle valve, air gap problems, hard-wired electrical connection to plug-in retrofit, and problematic issues with the interior cabinet space and flooring height. All of these add significantly to the install cost. I would just suggest that consumers educate themselves a little on the reality of appliance installations. It isn't as simple as "plug and play" and it definitely isn't DIY for the layperson.

Description of work:
Replace existing dishwasher with new one, replace water supply line, bring electrical connection up to code and haul away old unit.

Lowe’s uses this company for dishwasher installation. I paid them $100 for install plus another $50 for a permit.
Then ATI charged me an additional $360 for an air gap and a dual valve shut off.
The man who did the install, Jeff, never told me these two changes were optional and instead told me I was going to fail an inspection and get a red tag and possibly fees. Basically, I feel like he took advantage of my plumbing ignorance and charged me a ton of money for a 50 minute job.
I will be challenging the charge on my card.
Bottom line, use someone else. Anyone else.

They contracted with Sears to install my dishwasher. The installer shows up, barely speaks English and begins to rattle off five reasons that he couldn't do the work. I have never in my 50 years seen anyone so determined to find any reason not to do their job. Then, after I tossed the skylark from my home, he calls Sears and cancels the order so that I can't get someone competent out to do the job. ATI bills themselves as the best installation company in Southern California! What a joke ...

Very poor customer service. Sears uses them to install appliances. They came to install a dishwasher and charged me an additional $240 dollars to replace an airgap and an angle stop valve on top of what I already paid Sears for the installation ($140). Both repairs took 15 minutes total. Then then left my water off! DO NOT USE THIS COMPANY!! I REPEAT...DO NOT USE THIS COMPANY!!!

I went online at Home Depot and an air gap costs $21.86 and an angle stop costs $8.00. So how did we get to $240.00...COMPLETE RIP OFF THATS HOW!!!

I was ripped off too. ATI wanted $700 for installation, air gap and dual valve. Absolutely ridiculous. I hired a licensed plumber but Sears sent ATI twice. It took sooooo long to get my dishwasher installed and I paid through the nose with these jokers. I wouldnt shop for an appliance at Sears again because their vendors are low quality.

As soon as I got on the phone to schedule my installation, the incredibly rude young woman would not commit to the charges. I had already paid the Sears installation fee, and had agreed to pay the Culver City permit fee, then the woman kept saying "in case the installation doesn't happen" when I pressed her on this she said, oh in case you aren't up to code or there are other charges. This immediately raised red flags for me. I started looking at their reviews to see how many people they had upcharged. Seems that this is what they do with most people; hundreds of dollars. My house was totally redone 3 years ago. All I'm doing is replacing the cheap dishwasher I put in at the time. I'm not going to be upcharged hundreds of dollars. Immediately called Sears to cancel my order. This company is a racket and their staff is rude.

Unfortunately, like others in this review thread, I was scammed by ATI installation. I never write reviews but felt compelled to at least try and save someone the headache and financial impact that this shady business inflicts on people. If you order an appliance from Sears and this is the company they are sending, simply refuse. Don't read this and think your story will be different. You will regret this slimy company coming out to your house. The $150.00 installation charge that you pay sears does not cover any work this company will need to do. There will guarantee be additional charges when ATI arrives at your house, for the simple fact that every installation requires work, and ATI will bill you for this 'work'. Please do not let them continue to exist.

I have had ATI come out three times. They are the company contracted by Home Depot in my area.

They did a great job installing a gas oven at my house and my parent's house.

The same cannot be said when they came out to install a dishwasher. The installer tried to tell me there were many other problems and gave me outrageous rates to fix these supposed problems. I said no thanks and sent him away. Called a contractor I know to send one of his plumbers. Only half the "issues" actually needed attending to, and for 1/4 the price that the ATI tech quoted me.

The installer from ATI came on time and installed our new dishwasher from Sears. The first thing he said was I needed a new air gap and said he could do it for $150. I quickly looked up air gap and found out it costs $10-$20 and the 3min youtube installation looked super simple so I declined. Also, my air gap didn't need to be replaced.

After the installation, my dishwasher was sticking out way farther than I anticipated to the point the drawers next to it could not be opened. I suppose it wasn't his fault that he couldn't push it all the way back, but I wish he had informed me before he installed it. I had to pay another contractor to come and cut a wooden 4x4 that was preventing it from being pushed in all the way.

I give them 2-stars for technically doing what they were supposed to do

If I could give a negative star, I would have. The installation guy said I HAD to get a new outlet installed before he’d put in my dishwasher from Costco. I was charged $ for that alone. NEVER had any issue with the old outlet and the old dishwasher power cutting out mid-wash cycle. After ATI I stalled the new outlet, the dishwasher has been consistently cutting out power mid-wash cycle. Hate this bogus business. Total racket! Will report to better business bureau!!!

Unfortunately ALL of the terrible reviews you read about ATI are completely true. If you buy your dishwasher from Sears, have Sears deliver it for free and find a local handyman to install. You will not only save the $150 Sears charges to send this unsavory company out to you, you will spare yourself this company trying to rip you off for outrageous additional fees. Had very unpleasant words with ATI installer when he asked for another $360 in installation fees, which I refused. I was about to cancel the order and send ATI and the new dishwasher away, when he backed down and just charged me for a new hose, which I had already paid Sears for. Sears refunded me the money I had to pay ATI for the hose. Thanks Sears for the refund, but are u listening? You used to be better than this.

My experience was very similar to the previous reviewer's. ATI contracts with Sears. A guy shows up to install my new dishwasher, then says he can't until I have $820 worth of plumbing done. This is in addition to the installation fee I've already paid Sears. It was very frustrating and took several weeks and lots of money to resolve. The customer service is sorely lacking.

ATI came to install my dishwasher i bought from Sears and the installer charged me $130.00 for air gap but i checked at home depot its only 20.00, this company is a rip off . I should of checked the price first but then again he was already at the house. I don't know why they take advantage of women. I will file a complaint with Sears and better business bureau and want refund of the difference of the 130.00.
Whoever is the owner of this company must inform their installers to stop this scam! I gave you 1 star for your time on a Saturday installation after a reschedule.

THESE PEOPLE ARE A RIP OFF. DO NOT USE THEM. IF YOU BUY SOMETHING FROM SEARS THAT REQUIERES INSTALLATION, PLEASE HIRE YOUR OWN PEOPLE TO INSTALL.
I bought a new dishwasher from Sears a week ago and they sent out ATI to install it. I paid Sears for the installation $149.99 plus an additional $25.00 to haul away the old dishwasher. Sears advised me that they use a company by the name of ATI that does all of their installations. When the technician arrived the very first thing he said was that I needed a new electrical plug installed for $150.00. Good thing my electrician was working at my house that day and he installed a new electrical box right away. Then the technician proceeded with the installation of the new dishwasher. After he was done, he left right away without testing the dishwasher. I asked him if everything was working properly and he said, yes. A day later after using my new dishwasher I realized that the dishwasher was not draining. I went back to Sears-Pasadena and spoke with Jose the manager at the appliance department. Jose advised me that their protocol is to send ATI back out to check the installation. ATI came back today and told me that my air vent was not working and now they wanted $165.00 to install a new air vent. I asked the technician why was not this issue checked and addressed at the time of the original installation specially when I had advised him that my old dishwasher was not draining properly. I declined to have any new work done.. Not only that, now he wanted me to pay him $65.00 for coming out to diagnose the new problem. Horrible experience. Maybe the technicians need to be properly trained or Sears has to hire a new company.

a few months ago, a pipe burst in the apartment next to ours and water flooded into our place, causing damage to our kitchen cabinets and walls. our insurance company partnered with vip guardian water damage restoration and mold remediation for the repairs. the technicians came in, removed the damaged cabinets, fixed the walls, and painted both the kitchen and living room area. it took a little longer since the new cabinets had to be custom made, but once the work started, it was finished in about a week. the workers did a fantastic job and our apartment now looks even better than before the water damage. we are extremely happy with the results and feel confident we chose the right team for the restoration.

When my family and I came back home after being away, we were shocked to find our house flooded because a toilet pipe had burst. Water was all over our floors and soaking into our furniture, and there was a strong musty smell that just wouldn’t go away. I needed help fast, so I reached out for water damage restoration services and contacted Vip Guardian Water Damage Restoration and Mold Remediation. Even though it was a Sunday, the technicians showed up quickly, arriving in less than an hour, and immediately started working on the problem. They took care of everything, from drying out the house to removing the odor, and handled all of our belongings with care. I’m really happy with how professional and efficient the crew was, and I would definitely recommend their services to anyone dealing with water damage.

After moving into my new house, I discovered a serious mold and water damage issue. The water damage restoration team I hired was fantastic to work with—very honest, friendly, and knowledgeable. Their inspection was detailed and they explained everything clearly, so I always felt comfortable with the process. I was given different options for water damage remediation, and they even offered to rent me the drying equipment so I could handle some of the work myself. The technicians were always quick to respond to my questions and calls, which made the process much easier. Besides renting out the drying machines, I also decided to have them clean out my HVAC system. The crew that came out was thorough, polite, professional, and did a great job. I would definitely recommend their water damage restoration services to anyone dealing with similar problems.