HVAC reviews in Sylmar, California

“Great company! They arrived on time and repaired my heater in one visit.”

AC cooled main floor but upstairs was warm. Technician installed duct booster fan. Now upper floor gets same airflow and comfort as downstairs.

Thermostat dropped Wi-Fi after every reboot. Reconfigured router settings and assigned static IP. Connection is now rock-solid and remote access works every time.

Fort Lauderdale Plumbing was quick to respond when we had a clogged toilet. They fixed it promptly and now we have no more problems with the toilet.

Tri Cities Best HVAC did an amazing job installing a new system for my mom’s condo and a mini split for mine. Great pricing, professional, and friendly team. Love supporting a family-owned business that’s been serving the community since 1989. Highly recommend!

Great service!

Provide quick response, follow up and best price. Very thankful for their service.

Could have actually given Tri Cities Best 5.5 stars!!!

If I could give a 10 star rating I would! Workmanship, Communication, Price. Everything as it should be. Thank you Tri-Cities

Absolutely excellent! Texted me back on a holiday, came immediately the next day, got me new unit and put us as priority because I have a small child.

If I could give them a zero I would. They over charged us Daniel lied to us. Our heater exhaust was illegal. They sold us a 5 ton heater but what was installed was a 4 ton..
We would not recommend them or do business with them again.

Set an appointment with this company after being sold on how they are a family business and enjoy good customer service. They never showed to the appointment that I paid a friend to be present for. Apologize after I called them to find out what happen. They never called me, and they claimed it was an urgent care situation so rescheduled the appointment with me with a promise to give me a discount and then never showed up for that appointment. Don't waste your time with this company.

Tri-Cities installed a wonderful 16 Seer Trane XR 5 ton HVAC system 9 months ago. The AC worked flawlessly in the summer and the Furnace worked flawlessly in the winter. The installers were professional and left the house clean after each day of work. I highly recommended.

Thank you Tri-Cities Best Heating and Air for your prompt response and service! Your team stands behind their product and workmanship. Five stars for Dan, Abraham, Randy and Ryan!

The Tri Cities team replaced our air conditioning, heating units and ducts. These are ethical and hard working folks, who did a great job. We learned a lot in the process as well. If we needed to do this again, we would definitely go with Tri Cities. Good folks! I am glad we found them!

STAY AWAY from this Company.
Sold us a New AC unit that worked 4 days. Then wouldn't cool house.
Called many times and kept leaving messages. Contacted Trane direct, they mentioned other dealer in area. They came out, found not enough freon in unit. Added freon and charged $285 for service call. Which should have been free.
After many calls again to Tri City, finally got a hold of Dan. After two months still no refund.l
STAY AWAY from Dan !!!

Dan and the crew at Tri-Cities Best HVAC were great! I found them through a Facebook ad and called them on a whim. After a couple of conversations and a site inspection, they gave me an estimate and we agreed on a price. We set a date and they showed up when they said they would. They left the work area cleaner than when they found it. The job took a bit longer and was a bit more complex than originally anticipated (it's an old house and had nothing to do with their service) but they completed the job as quickly as possible, only charged me a small fee for the added work (totally fair) and the end result was fantastic! All in all, the crew was friendly, the price was fair, and I can't even hear the equipment running. I now have a very comfortable and cool home in the desert. I would highly recommend.

Absolute worst company I've ever delt with! $8600 later, still no heat! Wouldn't take my calls until I threatened to dispute the charges. Said they would be out the next day, haven't seen or heard from them in almost a week!. Horrible customer service! Do NOT pay them until all work is done or you'll never hear from them again!

Great service at a fair price I would recommend them to my family and friends

Stay away! Poor customer service and bad installers. Save your self from a potential headache and go somewhere else.

Had a a new A/C and furnace installed just a year ago. They were nice and quick to come out and install which in the moment I appreciated because we were in the middle of a heat wave. Fast forward one year and Ive had several problems due to their install.

Once they received the raving review they asked for and cashed that check I was never able to get them to come out again. (Yes, I deleted the positive review) I had even gone as far as texting and calling Daniel, the owners son on his person cell which he never responded. We’re now a month past the one year warranty having problems once again and go figure they finally answer. Instead of waiting 3 days with this blistering heat for them to finally come out I decided I don’t trust them anyway and I should just cut my losses and try my luck with a different company. Glad I did! New company was out in less then 24hrs. They confirmed my suspicion, there were a few problems due to the install. $520 later my house is finally nice and cool.