Reviews of local pros in Tehachapi, California

4.7 based on 275 reviews Back to the listing
    5

    Mason came out to fix my A/C. It hadn't been heating properly but he was quickly able to locate the faulty part and replace it. Professional service from Mason and Arctic Air. Will definitely use their services in the future.

    5

    I am very delighted with Arctic Air’s service. My family and I were experiencing some trouble with our ac and thankfully a young man named Johnny Johnson was able to fix our problem! He was very polite and explained both the problem and the solution throughly. I would highly recommend him and the company’s service.

    5

    I was having issues with my furnace, Henry from Arctic Air came to see what was wrong. After troubleshooting he brought me over to the furnace and explained in detail what was wrong and brought to my attention everything else that needed my attention. He gave me several options so I could decide what direction I wanted to go with repairs. I'm very pleased with him explaining everything to me so that I could understand and make the best decision. Great service, and knowledgeable technicians.

    5

    Mason from Artic Air was amazing! Personable, intelligent and able to get us a new hvac unit within two days in the middle of a heat wave! The personnel at the Lancaster office, Josh and Melissa, provided exemplary service too! Thank you Artic Air!!

    5

    Was looking for a trusting HVAC company to deal with. Read the reviews on Arctic Air and they are true... amazing team focused on delivering trusting customer service. My technician was mason who was just Amazing. Listened to my concerns , educated me and built my trust first thing. I noticed that Arctic Air enables their technicians with leading diagnostics tools. Along with the full digital experience from text messages to great communication.

    5

    Mason masters is one of the nicest and well rounded HVAC guys I’ve ever dealt with. He is very informative and breaks things down for you in an understandable manner. He provides pictures to show you the work he performed and included multiple options based off of cost and possible ways to go about things. I highly recommend Mason and Arctic air as a company to use for your HVAC needs and services

    5

    Mason is very professional showed up on time to walk the job, built an entire system for our project..
    sized all the ductwork according to our needs and gave us a great deal on the new system

    Compared to other quotes we got

    Would highly recommend him to friends and family

    5

    Mason came out and performed a thorough inspection of my heater at my home in Tehachapi. He did a great job fixing the issue quickly and made sure I was informed every step of the way. Josh did a great job scheduling my appointment and was very kind! Thank you

    5

    I called Arctic Air because my heater was down. They sent an amazing tech named Mason Masters. He was well mannered and knowledgeable. He was able to diagnose the problem and got my heater working in no time! Thanks Mason!!

    5

    I’m not one to make these reviews but my expectations were definitely exceeded. 10/10 would recommend Arctic Air for any and all heating/cooling necessities. One technician in particular made an outstanding impression, Henry.
    My parents do not speak English but he did not hesitate communicating with transparency and patience what the next steps were on fixing our AC unit. And now we are back in business and ready for summer. Thanks Henry!

    5

    If you have any problems with your ac or heater Mason is the guy. My heater stopped working last week and Mason came out and fixed it. Not only was he professional he was beyond thorough and explained everything to me I’ll definitely only be asking for and referring him. Thanks again mason!

    5

    Mason Masters was professional, reliable, and knowledgeable. He was friendly and patient with our questions, which he answered thoroughly. Highly recommend Mason and will call on his services in the future, if needed.

    5

    Mason did a fantastic job fixing my A/C! He showed up promptly, had great communication, and finished earlier than expected. I highly recommend Mason at Arctic Air!

    5

    Mason was such a great help. He diagnosed our problem with our AC and explained everything in detail so I’d understand. We definitely will use Artic Air again if needed.

    5

    I had a great experience with the young men from Arctic Air. Mason and Johnny were very professional, and very thorough. I had so many questions and Johnny sat with me very patiently answering all until I understood everythingI needed to know. He even offered to write notes down for me. I appreciate that kind of help.

    5

    Called they got us right in , Charlie and Johnny were amazing and made sure we all understood what was wrong and needed to be done , I would highly recommend them ! Five stars all the way.

    5

    I wanted to write a special thank you to Mason Masters. He was very friendly and answered all of our questions in an informative matter. We’ve been needing to get the AC fixed for a couple of months now, and we’re very happy that Mason was able to fix this problem for us. Mason you’re the best!

    -The Evans Family

    5

    Such an awesome team you guys have! Mason was the best! He was so attentive and solved the issues with our heater right away! Would definitely recommend him for any future issues.

    5

    Had Mason work on my A\C system and he did a great job. SO friendly and knowledgeable. Got the job done quick and I couldn’t be happier with how the system is working now. Would definitely request him for any future work needed!

    5

    Mason with Arctic Air was awesome! He quickly diagnosed the issue and got me up and running. He also gave me a lot of great preventative maintenance tips along the way. I highly recommend Arctic Air over some of the other providers.

    5

    Mason just finished our winter maintenance and was very thorough. Last summer, he was extremely helpful with getting us up and running during the summer heat. He took the time to dissect our unit and understood our financial situation. He also took all steps to get our unit working and making my family feel comfortable by getting the unit to work. I can’t express how it feels to have it working during 100 + degrees.