HVAC reviews in Torrance, California

We're grateful for Carter's work on our fridge and oven - their skilled technicians deliver great results and genuinely want to resolve your problems. We appreciate how they maintain records of past services, allowing them to tailor future fixes better. Their consistent quality has earned our loyalty, ensuring we'll continue using their services.

The technician was pleasant, but their knowledge of water softeners was limited. They only offered two options: a costly overhaul or a brand-new system. I declined the proposal and paid the visit fee. After some research on YouTube, I found a more affordable solution - buying a new Venturi valve online for under $20 - and am now satisfied with my DIY fix.

I had both compressors replaced on my Thermador fridge after my freezer stopped working. Service arrived quickly - I called in on Tuesday and a technician came out the next day to diagnose the issue and order parts. The replacement parts arrived by Friday afternoon, and the repairs were completed promptly afterwards. What impressed me was the technician's professionalism, particularly his attention to detail - he wore protective gear and showed respect for my home. He even offered some useful maintenance tips during the visit.

Isaac did a great job fixing the fridge's part - we're glad we chose Carter's for our repairs and have always been satisfied.

They responded quickly when we needed service, which was a relief. The work itself was top-notch. They broke down the solutions step by step, providing excellent value. We've had four experiences so far, all of which have been exceptional. Their communication is top-tier, and they consistently deliver high-quality results. I appreciate their transparency regarding analysis and pricing. I'm satisfied with their performance on refrigeration units, washer/dryer maintenance, and electrical work.

Carlos spotted an electrical issue right away, gave us a clear estimate and timeframe, the cost was reasonable. The staff was friendly and respectful - we appreciated their service. We're happy to have used Carter Services for our recent move and would definitely consider them again if needed.

Jamie came across as friendly and helpful. He took the time to clearly explain his services, providing useful information about our furnace replacement options. His visit focused on giving us an accurate estimate, and he thoroughly discussed the differences between each choice.

Carter Services saved the day! Isaac's 11 out of 10 is spot on - he was top-notch: friendly, courteous, knowledgeable, and patient with explanations that stuck. The office crew was equally pleasant and helpful. We've been loyal customers for years and will remain so. They'll go the extra mile to fix things right.

We rely on Carter for appliance repair services. Every technician we've worked with from them has been very friendly and helpful. Recently, Jairo provided excellent service - he's knowledgeable, got the job done quickly, and was respectful. We highly recommend Carter and Jairo to anyone needing advice or repairs.

Carter Services is our reliable partner for years. We're consistently impressed by their on-time service, friendly staff, and expert technicians who always deliver. Thanks to Carlos Diaz for resolving an electrical problem - exceptional work.

Steven was extremely kind and knowledgeable, along with a second young technician whose name I unfortunately can't recall. He helped me with my severe kitchen plumbing problems, which are now resolved. I'm incredibly grateful for his assistance – thank you so much!

Joshua Garcia is a top-notch technician who demonstrates exceptional professionalism and care in his work. I've had two instances where he visited, both late in the day, to tackle issues with my heating system. He's friendly and approachable, clearly explaining the problems and tackling them efficiently. His dedication and expertise make him an outstanding representative of Carter Services.

This technician is top-notch - very professional, polite, and well-groomed. The company did its part by ordering the necessary part, but what really impressed me was how smoothly the repair went once it arrived. What's notable is that this tech didn't work alone; they brought in a new trainee. I'm glad to have had Winston for my service - I'll definitely be reaching out again.

Winston was spot on - super efficient and knows his stuff. Fixed our fridge quickly and did a top-notch job. No hesitation recommending Carter Appliance Repair again.

Isaac is top-notch, as expected. His expertise in diagnosing and fixing our faulty ice maker was spot-on. Professional, knowledgeable, and friendly, he's consistently delivered quality service. It's a huge relief to know the job is done correctly when Isaac arrives on the scene. We highly recommend his work.

I recently encountered an oven issue with my broiler, but James's prompt arrival made all the difference. He quickly diagnosed the problem and had the necessary part on his truck, allowing for a swift resolution. Our conversation was pleasant, and he thoroughly answered all my questions. The cleanup was spotless, and the entire process was efficient. This exceptional service has kept me loyal to their company for years; they're now my go-to home services provider.

Isaac provided top-notch service for our Viking appliance, exceeding expectations. He took the time to understand our usage and identified a simple solution - defrosting. His guidance was clear and effortless. A minor flaw in an otherwise flawless experience: Carters should provide business cards with Isaac's name on them, as he didn't have any to leave behind after the job.

I'm consistently impressed with Carter Services - their team knows what they're doing, shows respect for customers' time, and gets the job done right. I particularly appreciate the clear communication about who's coming and when, which helps manage expectations. The technician's professionalism and workmanship are top-notch; in this case, James was excellent.

I'm extremely satisfied with Carter Services' major appliance repair services. When my Thermador double oven broke down just before Thanksgiving, Frances helped me schedule a technician for the following day. The next morning, James showed up on time, diagnosed the issue promptly, and fixed it in under an hour. James was knowledgeable, courteous, and genuinely friendly - exactly what I needed to avoid a stressful holiday.

I was in a bind and needed quick assistance. When I called, the initial responder told me they only offer full-service solutions from start to finish. I then reached out to WaterWise, who promptly sent someone over. Before Marty arrived, however, it turned out I didn't need his services after all, so I canceled. Thankfully, I realized both Carter and WaterWise were the same company - a relief. The fact that they had someone at my doorstep within 45 minutes of calling is impressive. Given the speed and efficiency, I'd say they get an A for quick response time.

We needed help with a clogged toilet. Jerry was clear about what needed fixing and gave us some choices. He not only fixed it but also gave our bathroom a good clean. We'd trust him to fix any other issues in the future.