HVAC reviews in Torrance, California

I was extremely pleased with the service. They arrived promptly, even though it was same-day booking. The technician, Martin, got to work quickly and efficiently diagnosed and resolved the issue. His professionalism was top-notch, and my systems were up and running again in no time. I'm confident they'll deliver excellent results next time around.

I had a positive experience with Carter Services, despite ultimately choosing another electrician. The staff member who made the initial site call showed great honesty and helpfulness. He assessed the situation, recognized his limitations, and recommended an alternative company that met our requirements. His professionalism left a good impression, and I'll definitely consider Carter Services for future service needs.

We enlisted Carter to tackle a major sewer line repair that connects our property to the city system, and they were our only choice due to their reputation. Marty and Keenan were exceptional professionals who went above and beyond. They kept us informed throughout the entire process and ensured we had all necessary updates. The quality of work was outstanding. While Carter isn't the most budget-friendly option, it's clear that their expertise and attention to detail justify the higher cost. Their commitment to doing the job correctly the first time is admirable. We also received some extra work done for free as part of our initial project, which added to our overall satisfaction. Given our experience, we now rely on Carter for all plumbing needs – they've earned our trust and recommendation.

Katrina went above and beyond to help with scheduling a warranty repair and navigating the process with Bosch, saving me a lot of hassle. The tech, James, was incredibly knowledgeable about Bosch products and made the experience extremely positive. I'll definitely be using them for future home needs.

Marcus did a great job fixing our dishwasher issues. He was thorough, professional, and explained how to properly maintain it. His work resolved the problems completely, giving us peace of mind that similar issues won't arise in the future.

I've been waiting to try this place out for ages, and everything was impressively streamlined. The service felt genuinely human, not some impersonal routine. That's really important to me. They tackled a minor request quickly without any attitude - a welcome change. The wait time looked long, but it moved at a surprising pace. I left feeling much better than when I arrived.

Isac from Carter's promptly identified the issue with my fridge and swiftly resolved it. His professionalism and clear communication impressed me - he thoroughly explained the work done and ensured I understood the invoice. A job well done, and I'm grateful for his service.

Corey did an excellent job fixing our microwave, putting in a lot of effort. The delay getting the replacement part for our fridge took way too long - two weeks felt excessive. Despite this, all the employees were diligent about keeping us informed about what was happening and where we stood with the repair.

Our range keypad stopped working and Wilson Lo fixed it for us. He did a thorough job diagnosing the issue, but fortunately, no repair or replacement was needed. His expertise extended beyond fixing the problem, providing valuable insights on how to use our range safely and efficiently. We found his approach friendly, efficient, and informative. Having used their services before with issues in our dishwasher and refrigerator, we're confident in their quality work. Their technicians are reliable and knowledgeable – a great service provider.

Called Carter's for a microwave fix. Repairman Cory showed up on time and quickly identified the issue - they had the new part in his truck. However, another attachment was needed which wasn't available at the shop, so he returned early to finish the job. Despite some inconvenience, Cory was great and I'm impressed with the overall service.

Had a great experience with this home services business. They arranged a visit for the next day after I called about my washing machine issue. Sergio showed up promptly and was extremely professional - efficient too. The cost was fair and my invoice arrived quickly, making me very satisfied.

When a water leak surfaced during furnace installation, I reached out to Carter Services for help. They sent someone over right away - it was Samuel who came to assess the situation. He quickly figured out what was wrong and gave me some options to consider.

Given that I was without both water and heat, Samuel did something temporary to keep the water on, so I didn't lose service entirely. Then he got our repair project scheduled for the very next day, which allowed us to get back up and running without too much hassle.
Throughout the whole process, Samuel kept me in the loop about what was happening, letting me know every step of the way. He fixed not just the initial leak but also other problems that came up during his visit - he cleaned a drain, replaced an aerator, and even installed a new angle stop on my bathroom sink (that one didn't cost any extra).
The service I got from Samuel and Carter Services was way better than I expected. After this experience, I'm all set to stick with them for all my future plumbing needs.

I signed up for their annual maintenance package to avoid surprise charges. The services they offered were incredibly useful, which is why I opted in. Two technicians, Kennan and Aaron, arrived today to perform the scheduled tasks, including a tankless water heater flush that's part of my contract. They worked quickly, being both efficient and friendly. Their expertise was impressive. After completing the tankless heater flush, they also helped with garage disposal maintenance and bathroom sink upkeep. Communication about appointments was seamless, and their professionalism was top-notch. Overall, I'm very pleased with this service – I'll update my review once I receive my steam oven repair estimate.

I'd been dealing with an ice buildup issue on my KitchenAid fridge, so I reached out to Carter Appliance for help. Thankfully, I decided to go with them and it was the right call! Their technician, Isac Buenrostro, showed up exactly on time and was very knowledgeable about my problem. He quickly identified the issue and ordered the necessary parts. After receiving the new fan, he replaced the old one without any hassle. However, the replacement fan wasn't quite right - it was unusually loud. Carter Appliance stepped in and replaced the fan for free under warranty. They clearly stand behind their work, which is a testament to their quality. My fridge is now working properly again, the temperature holding steady, and my new fan is silent. Thanks to Carter Appliance and Isac for getting the job done right!

I had a fantastic experience with your team, particularly Isac Buenrostro, who was prompt, friendly, and knowledgeable. He arrived early as requested and efficiently diagnosed the issue. His professionalism and expertise were impressive, and I'm grateful for his help in fixing the leak. I'd highly recommend Isac's services and appreciate the company's assistance – I'll definitely spread the word!

We've been due for a routine HVAC check-up but never got around to it until now. A neighbor suggested Carter Services as a reliable option. We were extremely satisfied with their service. They offered a holiday promotion at $99, which we thought was a fair price. Scheduling an appointment was straightforward over the phone, and Martin, our technician, gave us advance notice of his expected arrival time range. He was courteous, methodical, and explained each step he took.

I recently had my tankless water heater installed by Carter services, and I'm thoroughly satisfied with the outcome. The staff's customer service was top-notch and the technicians arrived promptly, completing the job efficiently. They took the time to explain how the unit works and provided guidance on future maintenance. Their professionalism and expertise make them a go-to choice for anyone seeking this type of installation.

Lance did a great job - he's professional, honest and gives his straight opinion. He looked at my old electrical system, which was set up 30 years ago, and told me if upgrading would be worth it. He also fixed my dining room switch, making sure the repair looked neat and not sloppy. After that, he cleaned up.

He adjusted one of the circuit breakers that had caused a problem with my garage's electricity. The other electrician who came by earlier was giving nonsense about what needed fixing when all they needed to do was reset the breaker. Thanks for being upfront - Carter Services delivered on their promise.

Their staff is top-notch. The whole process was hassle-free and pleasant. Traditional family-owned businesses are the way to go. It's clear that employees genuinely like their work and take pride in it. Their customer service stands out in an industry often lacking this quality, making them a great choice for customers looking for a positive experience.

Herrington Air & Heater Repair showed up right on schedule and pinpointed the issue with my AC. Not only did they fix it promptly but also offered helpful tips to prevent future problems. I got my AC back online just in time for a scorching 37C day in Perth - that's when you really appreciate having reliable cooling.

Omar was reliable, fixed the issue efficiently and effectively.