HVAC reviews in Tujunga, California

I was really happy with the repair work. They quickly fixed our air conditioner and made sure it was working flawlessly. The technicians were kind and knew what they were doing.

By all accounts, this AC repair service was first-rate. The serviceman was prompt in his arrival, thorough in his diagnosis, and effective in fixing my air conditioner. My house is at a comfortable temperature again, and the unit is functioning properly presently.

This AC repair service was great to work with. The technician was really skilled and knew a lot. The cooling system is working well presently.

I had a great time with this group. They came on schedule and fixed our air conditioning without any trouble. The techs were really pleasant and knew a lot.

This air conditioning repair service was fantastic. The expert showed up promptly and found the problem right away. The repair was done in a timely and expert manner. At last, my air conditioner has returned to peak performance.

Great service all the way through. The staff was kind and helpful. The professional corrected it quickly and correctly. Very happy with the result.

Great service for fixing air conditioning! The expert came on time and repaired my air conditioner right away. Now the cooling works flawlessly. I highly recommend this HVAC company.

This AC repair firm did a great job. The guy came on schedule and fixed the machine quickly. The home is once again cool and comfy.

Excellent AC repair service. The guy arrived on time, was knowledgable, and explained the problem. The cooling system works well after the fast repair. Very pleased with service.

Great service for fixing air conditioning! The guy came on schedule and quickly figured out what was wrong. The repair was done immediately, and our system is again working wonderfully. I strongly suggest this service to anybody who needs AC work.

The entire house is cleaner after the cleaning of our dryer vent. Technician was also punctual and efficient. He also had excellent tools and precautions. Some future maintenance tips were also given by him. I like the fact that he is very knowledgeable and he is polite. He earns every praise.

My home warranty assigned E & A to perform my the Spring HVAC tune-up. The technician was great and really informative! Service was prompt and professional. Thank you.

My AC Compressor replacement was assigned by my home warranty to E & A Mechanical and my experience is that my home warranty really scrapes the barrel on who they assign work to and no great hopes for timeliness nor quality. Well, I am spending this precious moment of mine to share that my experience was the OPPOSITE of exasperating, but they were very communicative, proactive, and the tech I was blessed with was Andre, who is very friendly yet unobtrusive and extremely savvy in his field. Andre is meticulous about the job AND the cleanup.

I got to tell ya, the level of professionalism Andre exudes is from an earlier generation when folks cared about and took pride in what they produced and rolling up one’s sleeves was the order of the day.

Thank you, Andre, and thank you, E & A Mechanical!

Adam

We had some issues with our AC unit in the last 4days, and E&A technician came on time and did his diagnostic and started his work, he did a fantastic job and was very professional. His name is Garen and I’m very happy to finally find someone who I can trust, I highly recommend him and his company E&A Mechanical, Inc . Thanks again for a fantastic service. Sincerely Roubik. D.

This company was chosen by my home protection policy for a heater repair. The tech notion came out told me nothing was wrong with my heater. Charged me 185 dollars to clean it and now 5 days later it is not working again. They can’t come back out for 5 days to look at again. Terrible company! My insurance will not let me use any other company. They really don’t know what they are doing. Maybe they only treat insurance calls this way. Very untrustworthy. I would pick another company if I could.

E&A was assigned to us via our home warranty program. I had a pretty good experience. The tech, Andrey, arrived on time. He was pleasant and seemed knowledgeable. The problem was a clogged drain pipe, which he identified and fixed in less than an hour, in addition to inspecting and sealing the attic ducts at the same time.

The technician arrived on time and was very helpful and explained to me what the problem was. He also explained what was covered by the home warranty and what was not. He took his time by doing a through inspection. My AC works great, doesn't leak and cools the house even better. Gave me some tips as well as what to be aware of since my system is old.

I am extremely disappointed with the service of E & A Mechanical. We had scheduled an AC repair/maintenance appointment, and they canceled at the very last minute (same day). This wasn’t just any cancellation—it was for a 6 month pregnant woman who was depending on their service to keep her home comfortable and safe during record high temperatures.

Their lack of consideration and poor communication is completely unacceptable. Not only did they fail to show up, but they also left us scrambling to find an alternative solution at the last minute. For a company that claims to care about its customers, this experience was anything but professional.

If you’re looking for a reliable and customer-focused AC company, I suggest you look elsewhere. Save yourself the hassle and frustration.

I was required to use this company through my home warranty for a heating issue. The technician spent less then 5 minutes diagnosing issue, took one photo and then tried to leave without explaining what he believed the issue was. The report he provided to our home warranty was undoubtedly denied as he was recommending complete re-ducting despite the AC/heating unit and ducts being newer and having no past issues.

We called them out from our Home Warranty company. The setup of the appointment was easy and they were good to call in advance of their arrival. The technician clearly explained the findings and fixed the problem. It was very informative and we appreciated the time spent to make sure we knew what to do to take care of our system. I would recommend them to our neighbors.

The circuit board controlling our AC died. We found this out when a separate HVAC company we had schedule for maintenance came to do the maintenance, found this issue, and told us they don't service broken units.

So we called our home warranty (First American) about getting it fixed. They assigned E & A Mechanical to us, and we got a first appointment within the week. After filing the service request (Tuesday afternoon) E & A called us promptly on the same day to schedule the appointment Thursday morning. So far so good. I let them know the issue over the phone (circuit board is dead, here's our model, etc-- the issue had been professionally diagnosed at this point) and they promised they would let the technician know.

On Thursday Morning, technician Karen arrived on time. He had not been told any of the details around the issue we faced, and didn't seem to listen when I told him what the issue was. After about 15 minutes of work, he told me that our circuit board was dead and that they would need to order a new one. This is not exactly a revelation, and a little frustrating given the effort we made to convey the exact nature of the issue, with the hope that they would order the part in advance and we could be one-and-done with this service call.

Karen said it would probably be 2-3 days for E&A to get the replacement from ordering it, and that E&A's office will call when they do. Three days after our appointment, I called E&A and am left on hold for 10 minutes. After hanging up and calling back I'm able to talk to a person, who kindly lets me know that the part should arrive in another day, and they'll call me to schedule the followup appointment, all of which does happen.

It's now the morning of the followup appointment, and about halfway through the appointment window I was given, I call E&A for an update on the technician's ETA. I'm on hold for 10 minutes. I hang up and call back and get through to someone immediately. They tell me that the appointment window has been moved back by an hour, which is news to me. Turns out they shifted the window the day before, and didn't call, text, or email with the update.

The technician shows up at around 11:20. It's Karen again. He has the part and gets right to work. Within a half hour, our AC is back online, and blowing cold air.

E & A got the work done, but their professionalism and communication are all over the place. It felt like sometimes they were right on it, but at other times it was like pulling teeth (getting left on hold for 10 minutes and forgotten, not getting schedule updates, them not giving the technician the info we had sent).

Overall, I would not work with E&A again without trying a few other options.

I think technician Karen did a good job on the actual work, but I was frustrated by communication difficulties in my interactions with him.

I got the impression that E&A was easy to talk to when it came to booking work, but that it was difficult to get information out of them without a lot of effort and that they required a level of followup and vendor management that were unnecessary.

If they had fixed their communication issues, and were easier to work with, I would give them a higher rating, but as it stands I was frustrated through much of my experience with them.