HVAC reviews in Tujunga, California

I have been fortunate to be assigned E&A Mechanical on numerous occasions by my home warranty company to perform checkups and tune-ups on the HVAC units at my family's homes. Each time I had the pleasure to work with Dimitri the service technician. He is always punctual, courteous, professional, and extremely friendly. He's a genuine good guy and you feel so comfortable with him. I would trust any recommendation he makes to improve my systems. Thank you for the consistent exceptional service!!!

We have Fidelity Home Warranty and E & A Mechanical came to fix our heater. The technician Richard M. is professional and a good communicator. He fixed the problem and clearly explained the issue with us. Wendy, the administrator, is efficient and communicated our issue to her team well. Good experience with E & A Mechanical.

Levon is a professional and thorough guy. He figured out what was wrong with the AC unit and resolved the problem very quickly. I would highly recommend him!

Professional, friendly, and great work! and his child goes to our high school [Granada Hills class of '64-'65]

Ivan showed up earlier than scheduled which I appreciated given my work schedule. He promptly worked on servicing the heater unit and was super efficient. He cleaned it and made sure no leaks and hazard situation. This was a service call from Home Warranty for annual HVAC servicing check.

The worst company to hire. They were called in two different occasions to service a Central AC unit from my home warranty. Both times they determined that the unit needed coolant, didn’t bother to do an inspection of the other components of the unit. (Pumping coolant into the unit 2 times with in a year once in October and once in July)They also said they couldn’t check for leaks or anything else because it wasn’t in the work order and that I needed to be specific as to what I needed them to do to repair the unit, unfortunately I’m not a professional and there’s no way I could tell them what to do and what exactly to put on the work order to fix the unit specially if the work order is too from the home warranty.( I simply asked for them to do a thorough inspection of the unit and all of its components that are covered by the warranty) which was not done and they left telling my tenants that it was a waste of time having them go back out because there was nothing wrong and that everything was fine.Finally a second company was called (also through the home warranty and having to pay another trade call fee) they did a thorough inspection finding a torn hose with in the unit which is where the coolant was leaking and also another leak in another one of the components. Had this company done their job right the first time they wouldn’t have had to go out a second time tell my tenants it was a waste of time and still not do it right in finding the issues they were being paid to find. Even the lady at the office had an attitude when I called and ask them to go out a second time. I would not recommend this company at all. Please put your money elsewhere.

High demand for A/C service means we have to understandably be patient for someone to come out. We've been waiting for 10+days, a technician came out and he refused to perform the service because the brooms and light gardening tools in the closet 'prevented access' to the A/C unit...
In them meantime, my elderly folks are still struggling in this heat.

The technician got upset with my parents when they asked him to help remove the things in the closet. I called the technician and offered to have a neighbor come and remove the closet items. He still refused: "I'm too busy I have too much work."

Now an even bigger problem is that E&A has closed the service ticket without explaining to my insurer why they didn't perform the diagnostic, which means my insurer still won't assign another contractor until they understand the reason. They don't pickup phone calls or call back when you leave a message - seriously why would you ever go with this amateur company.
Photos included of 'obstructed closet' SMH

Andrey was a great tech! Figured out the problem and fixed it in no time at all, even as he had to contend with incessant questions and comments from me, the homeowner [which he answered with grace & wit!]. He taught me a lot about my HVAC system too.

Andrey was quite exceptional and his customer service skill set and friendliness was incredible. I would highly recommend company for anyone who needs any HVAC repair work!

A technician came out to service our A/C. They added freon and cleaned the coils. The problem with our A/C continued and they came out again. This time the technician told us that there was nothing they could do and that the unit was too small for the home. We thought this was odd, as we have never had a problem before and all of the townhomes have the same A/C unit. We got a second opinion from another company and they were able to solve the problem.

My heater stopped working and my home warranty company American Home Shield send one of their contractors who couldn't fix my unit and therefore my claim got denied. With 2 little kids at home and cold weather I was very frustrated with the first company's inability to repair it. I requested a second opinion and that's when E & A mechanical was dispatched, the technician. Karen came to the rescue and showed up 8 am on the dot and literally fixed my unit in 15 minutes.
The unit had a faulty part which he readily had in his van.
My wife and kids were super relieved after the heater started working immediately. I was on the fence about keeping my AHS warranty active but after this experience I definitely will keep it since I was very pleased with the result. Thank you Karen and thank you E & A.

E&A service came to evaluate a gas leak in our furnace area. They were professional, prompt, courteous, helpful in explaining and discussing the situation and options, and provided a mutually agreed remedy. I was very impressed with E&A.

Their technicians are amazing, they explained the issues with my A/C and did not try to sell me a new unit as others in the past.
A+++ service.

Fast efficient service I really appreciate it thank you so much and I recommend this company , the only think was the technician was very unhappy because I didn’t have a report but he check my furnace and fix it right away , I’m glad thank you so much for your help. The technician was very polite but unfortunately the gas company didn’t give me a report but I’m happy now thank you all for the fast and efficient service.

"Leon showed up earlier than scheduled time which I had no problem…He was nice and answered all my questions regarding my furnace. He was very patient with me in answering all my concerns. (My furnace would turn on and off when I wanted to heat my home) He took his time on fixing my furnace .".

I had a scheduled appointment between 8am-11am on Monday 12/22 the tech arrived at 8:05am with ladder in hand ready to check out my heating unit located in the attic. The Tech accessed the issue replaced a small part which he had in his truck and I had heat working immediately he was completed with everything and on his way by 8:40am -- Great Service, Prompt Arrival, Tech Efficient, Great Communication.

Everyone at E&A Mechanical were absolutely so friendly, professional and were able to resolve all issues with my furnace. Maria took care of scheduling my appointment and Andrey came to my home to check out my furnace. I highly recommend E&A for your home needs. Thank you everyone!

We just had our heater serviced by Andre. He was very friendly, polite, and professional. Plus, he made a special connection with our dog! Andre is a valuable asset to your company - you are very fortunate to have him our your team!

I had E & A Mechanical Inc assigned to fix the leak that was coming from my AC unit. I let them know that even though I had already changed the air filter the leak hadn’t stopped. The technician arrived on time and he fixed the issue and left. However, the gunk that he cleared from the air conditioner located in the attic, which is next to the guest bathroom, all the debris that was cleared got all over the walls, doors, door jambs, mirror, both sinks, picture frames and towels on my guest bathroom. I had the door closed to my guest bathroom at the time so I didn’t notice it before he left and had given them a 5 star rating. When I called their dispatch office to let them know about it they did not once offer an apology they acted like it was no big deal. They sent the technician back to ‘clean’ it but he also did not express any concern or gave an apology. Instead he tried to blame me for not changing the air filter and maintaining it which was not the case in the first place. This was the worst customer service experience with an HVAC contractor I’ve ever encountered. Never will use them.

we recently discovered that the fan on our upstairs outdoor ac unit had stopped working. i had already researched the issue and had an idea of what was wrong. i submitted a claim through our home warranty for this problem and also to potentially add freon, not expecting to hear back until the following week due to the upcoming holiday. to my surprise, i received a call that same evening asking if they could come out right away. joseph and darrell arrived promptly and were both very professional and polite. they took their time to thoroughly troubleshoot the ac problem and patiently answered all my questions. they not only replaced the part i suspected needed fixing but also took care of the other unit and added sealant and freon where it was needed. now our home is nice and cool. we had struggled with the heat for years, but thanks to the team, our cooling issues are finally resolved. their service made it clear that previous technicians hadn’t done their jobs properly. i truly appreciate them coming out to help us, especially on the night before a holiday. honest hvac technicians are hard to find.

Joseph, a diligent and accountable HVAC professional, always ensures to thoroughly investigate and rectify any issues, whilst keeping a keen eye on costs and potential problems to offer the best deal. This service stands out from competitors in terms of price and quality. Their expertise covers a wide range of furnace, air conditioning, and heater repair/installation services. Keep their number handy for emergencies and installation needs. We had the misfortune of our furnace breaking down on a particularly chilly day, with outdoor temperatures dropping below zero and indoor temperatures reaching the low 50s. However, the team in Tujunga was able to respond to our call within an hour and had our furnace fixed in the following hour. With their hard work and sincerity, they certainly top the list for heater repair services.