Small Appliance reviews in Tujunga, California

TERRIBLE CUSTOMER SERVICE. So snide and completely rude. How do people think they can run a business being absolutely terrible to their customers?

Awesome place huge range of items to shop from. A ton of different stuff. Staff was friendly also

Terrible customer service both on the phone and in store. Do not waste your time here. I cannot stress how poorly I was treated as a potential returning customer.

Awesome place nice people great prices to get your small appliances fixed

Brought my sweeper in and within a couple hours was repaired....fast, reasonable, and good service.

Frank is awesome. I just brought in a few small appliances for a tune up. I'll bet if it's broken, he can fix it.

If you are looking for parts and supplies for vacuums or for appliances call or stop by here I was able to pickup vacuum bags here at a fair price..professional staff

Needed replacement parts for old blender..they had parts. Most of the time they have parts for appliances if equipment is working fine.💞

Poor customer service over the phone, they will not price check until you come in store with a deposit. To me this is a Gimmicky way to secure business, let your prices and work ethic earn business not try to force someone to come in.

It's very interesting to walk around and see what they have and realize what they can repair or replace for you. Large collection of model cars also. Fun store.

Took my blender in to see if the base and the blade could be replaced cheaply, and he advised to just buy a new one, as repairing it would cost more.

I worked with Steve and couldn't have been happier with the level of service. Extremely high integrity and helpful. Will recommend to anyone needing help with appliances.

The shaft of my food processor broke. This was the only place I could find it town to fix it. He fixed it for a reasonable price, while I waited. Definitely recommend for small appliance repair.

I have experienced nothing but friendly customer service from all of the employees who work there. On several occasions they have even donated items for different benefits that have been thrown to help rise money.

They are friendly, fast, and they know what they are doing!

I GOT YELLED AT 😢
Called to see if they could help install a part on my washing machine circuit board
Was talking to an older man working there
He said they don’t do that ...... was in the middle of asking if they knew someone who could and he started literally YELLING at me to open the yellow pages and look
I will NEVER call them again !!!

Dropped off my stand mixer and it was ready in an hour, better than new. Was charged $10 less than what I was quoted. Excellent service!

Evidently can't give you prices or tell you if a part is in stock over the phone. Can't imagine why stores are struggling in the age of the internet *sarcasm*. If you have the least bit of technical savvy, find the part you need and purchase it online with next day shipping. Save some money and avoid the hassle.

Steve is the most knowledgeable and honest small appliance repair guy you will ever meet! We drive from IL to see him!

I would give them less stars but I can't. Showed up about 10 minutes to closing time they had already shut down the store. What store seriously closes that early compared to their normal closing time? Won't be getting any of my business.

Grate customer service. Steve is very knowledgable and fixed what i need within a few hours . And lost of other neat things in store too look at. Ill be back anytime i need any small appliances fixed.

Recently went there for first time in years. Spoke with owner whose father used to run store. Needed a part for my shaver, which he had in stock. Very friendly and helpful.