Home Services reviews in Tustin, California

I was out of the country and came back to a flooded area in my landscaping. I had originally thought it was a drainage issue which I tried to resolve on my own until my water bill came. I owed $791… well… quick yelp and Google search and I found Orange County Sprinkler Repair. Steve was friendly over the phone and happened to have someone in the area that could come out and take a look at it that afternoon. Todd and Eddie came out for a service call. Todd took his time to assess and diagnose the problem. I appreciated how thorough he was and he gave me some tips about my landscaping too. Steve also very kindly helped by writing up an invoice of the service so I could submit to the water company to get an adjustment on my bill. I would 100% call them again for any sprinkler service I needed. Thank you!

I've been using OC Sprinkler Repair for years. Here's why: they care about trees, they are knowledgeable, thorough, and the same guy that you meet with is the same person who does the repairs! I've dealt with other companies where someone comes out, and a crew does the repairs, and the attention to detail is lost. I highly recommend this company!! Angel was excellent! I'm so pleased with his work.

A valve sprung a leak on a Saturday. Steve responded with a text within minutes and was able to complete the repair within a couple of hours. He made additional repairs to our system that were non-urgent while on-site. Steve went over-and-above to take care of us. His prices are also very reasonable. Much appreciated, Steve!

Great deals on your home improvements

I had a complete bathroom and kitchen remodel from Cityscape. One word... Amazing! Jason Johnson and Eric sold it and managed it from beginning to end. The work was supurb! They did so well we had them relace all our windows too. Oh yeah, and build a wall in the backyard to help drown out the traffic noise from the busy street behind us. Jason, Eric, Cityscape crew... Thank you! You helped add a ton of value to our home!

Update: After expressing my dissatisfaction, the team has shown understanding and improvements in working with me as a team. My project turned out beautiful. The project manager has also shown experiences in dealing with HOAs. I would recommend Cityscape if you prefer to be involved along the journey and your project is on a larger scale than typical residential homes.
————————————————————————————————————————

The construction team led by David the foreman, is professional, detailed-oriented, and has strong ownership in the project. The owner Mike takes care of the customer when problem arises.

However, the negative project management makes this company not worth engaging.

Project managers are rude, not customer-oriented, and are not on top of any aspects in project management: underdeliver on the budget management, the deadlines, and will always talk down the customer. You will end up have to micromanagement and supplement the project management yourself.

BEWARE!! CITYSCAPE landscaping and reconstruction HORRIBLE!

I hired Cityscape company to do interior work for me after having flood damage in my house. The project manager for the company contacted me on Nextdoor after I asked for recommendations.
He presented himself as the “owners son” of a family run reconstruction company. I loved the idea of a local, family run business to do the job.
I was never presented with an official contract or estimate. Just a text message screenshot of estimated costs.
It started off well enough, but I quickly realized that there was zero management happening. Things were not being done on time, I was spending hours waiting for them to show or respond to messages. After they worked for a week, I realized all the paint was already peeling off my freshly painted walls.
They made a complete disaster of my house and all my belongings when “helping” move them for the flooring to be replaced. I was being asked to pay for work that hadn’t been completed yet. At that point, I asked for the project managers father to come look at the mess being made and all the workmanship problems.
I was told his father wasn’t available but the quality control manager would be coming the next day.
When the quality manager agreed with me that the place was a disaster; the project manager became extremely aggressive and rude. I received several rude texts messages and then the project manager came flying up to my house in his truck, got out and started yelling and cursing at me.
Things turned from bad to worse. The lies I had been told began unraveling. They were hiring day laborers to come in and do work, after I was told everyone was vetted by and worked for the company. The project manager and his family DO NOT own the company.
The project manager told me several times he would send a cleaning crew at his expense to clean up after his workers — in the end he sent his MOTHER to clean and then tried to charge me $600 for it.
When I asked for price break downs nothing made sense, everything had random prices. I was charged delivery fees from him even though I offered to pick up items (paint, toilers, etc) and he said he’d take care of it.
Eventually, he was taken off the project bc he was unable to communicate with me in a polite, professional manner.
They threw out 3 cabinet doors I needed and then lied about it. I have texts that prove they did it. They broke 2 curtain rods and 2 shower curtain rods that I had to pay to replace.
Now I have a house with peeling paint everywhere, floor boards are pulling apart, I’m missing a cabinet and 3 doors, there’s paint all over my interior doors and blinds. And the company WILL NOT respond to me. I’ve sent emails and text messages. I’ve even had a mutual friend present all this information to the actual owner of the company with pictures and I was never contacted.

I've used this excellent tree service for over 10 years. Phil and his crew do an absolutely stellar job with all my trees. I recently requested that they remove a completely overgrown grove of bamboo from the side of my driveway, it was a very big task. I couldn't be more thrilled with the outcome, they even removed the roots! Always professional and very quick. I highly recommend this tree service.

HORRIBLE SERVICE . This company has been to my house twice and each time has messed up something. This time (today) they came and took out our power and internet line… they said it wasn’t them and they’re not responsible . I got attitude from every worker this morning especially when I needed them to move their truck so I can get out of my garage to go to work. DO NOT USE THEM! They don’t take responsibility for any of their wrong doings. I will be reporting you guys to BBB.

Absolutely love B&J Tree Service. I first used them about 20+ years ago and haven’t used anybody else since. I’ve gotten other quotes, but always end up with B&Js. They’re friendly, reliable and reasonable. They clean up and are quick to communicate. I highly recommend B&J’s!

Great team that took down several ficus and huge pine tress. tough job ad was impressed with the care and attention to detail not to cause any damage since pine trees very close to my house. Also appreciate the cleanup of patio and walkways prior to leaving

Was best tree compay ive used in 20 years. ontime, professional and finished the job according to plans. And, watered down patios and walkways, no mess left behinnd

The team did an amazing job with our carpet, rug and sofa. There were some tough stains and went above and beyond even repairing some areas of carpet that needed trimming due to pet damage. Definitely 5 out of 5 and will use again.

Expert in this field. Can clean everything and anything!

Knowledgeable and friendly. Did an amazing job!

He was able to do what the others could not and it was very quick seamless! I highly recommend

These guys do great work. I've been using them for several years and the quality of care is always the best!

This guys is very professional and awesome and they do very good job always
I have in all our property
Personal use and business use
Thanks

One of the very best out there - If you are looking for professional top of the line, high quality work, look no further. They are highly rated for good reason. Wouldn't 't go anywhere else.

Jason is an amazing cleaner he clean my cravat team my tile and made my rental unit look ready for sale thank you so much Jason L deftly use your service again

They did a great job. Very professional and reliable service . Will use them again every time I need my carpet cleaned.

Jeff