Constraction reviews in Van Nuys, California

I was calling around to find a place to service my fire extinguisher, and when I called this place, very pleasant answering (right away) with no hidden fee estimate.

Place was very clean and organized, great service, quick and knowledgeable.

So glad to find this place and I will recommend to everybody who need their fire extinguisher purchased or serviced.

Majestic fire is great for suppression repair and recharge. Our restaurant required complete annual service technicians showed up early in the morning and changed all fire suppression heads and refilled the containers and we are back in business. Thank you majestic fire

I was out visiting some buildings in our Company portfolio when one of the property manager for being that the fire alarm needed to be fixed. When I search for their phone number I came across a few bad reviews. We have always use Majestic fire protection and I’m surprised that there were a few bad reviews here. They take care of all of our buildings in Los Angeles and Orange County in we have never had a problem.

Our alarm required annual inspection and we contacted many companies to get a quote. It took majestic a short time before they could update us with cost associated to repair and maintain the system and they got to work after our approval. Happy to work with them on this project and we will certainly refer them to others.

We have a fire alarm system that needed to be tested and certified so we found Majestic Fire. We spoke with Karina and she was able to have a technician come out the next day for the service. She was very helpful and professional in answering our questions. The technician was friendly and took care of the work pretty fast. Overall the staff was very helpful. I will definitely be using them for future service again.

Honestly the techs are amazing but when it comes to there higher ups, who I believe dispatches them are very horrible at doing business. They don't really communicate very well or give any updates. They also walked a job we needed done and quoted us $13,000 when another company came and walked us on what we really needed done and charged us $1,200. After that we needed to get our fire extinguisher checked so we called them and they sent out a great tech but when it was time for us to get them we never got word it took them almost 4 months for us to get word from them and to get some of them back. We had no updates on when or where they were until the tech Gilbert sincerely apologized on behalf of his superior who couldn't even email us or call to explain. After that a separate incident we had our system go off, so I called at 6am and didn't get a tech until 12 and of course with no update of when then tech was called or heading towards us. And yes we are highly considering changing company's.

Carlos and Mike were great! They were the first ones to contact us when we searched for tree removal on Angi. They came to the house, and gave us a fair quote on removing a large dead bougainvillea and surrounding random plants and weeds…
They replaced the bougainvillea and put in some new plants as well as some serious work refurbishing the planter. They were kind and considerate to our needs. Carlos told us we could always call him for any questions or further needs. We definitely will!
Our thanks to them for a wonderful job.

We tried to hire this company but the quote they originally gave us was increased by 4 times as much when the original onsite person turned us over to their management. As a result of trying to price gauge us, we told them we weren't going to use their services and would instead be hiring another local company Bay Alarm who's pricing was more comparable to the original quote we were given by Majestic when they first offered their services to us. A few months later, we received an email from Majestic saying we owed them $200+ for monitoring services. We tried to explain to them that we never signed up for their service because of them trying to upcharge us so we would not agree to pay, but they insisted we owed them this money and threatened to send us to collections which they later did. I would not recommend using this company for these reasons.

The level of service provided by Alberto Jimenez and KORD Fire Protection was commensurate with what you'd expect when entrusting your family's safety to a professional - nothing short of excellence. During our semi-annual pre-action system inspection, Alberto demonstrated exceptional professionalism and technical expertise. His communication was clear and thorough throughout the process, taking time to explain each aspect of the inspection while maintaining remarkable efficiency.

Alberto's attention to detail and methodical approach to the inspection gave us complete confidence in our fire protection system's operational readiness. His professionalism and courteous demeanor made what could have been a routine inspection feel like a genuine commitment to our facility's safety.

KORD Fire Protection has clearly set a high standard in the industry, and Alberto Jimenez personifies their commitment to excellence. Highly recommended for any business seeking reliable fire protection services.

Would not recommend. Please take your hard earned money elsewhere. We had Majestic Fire check and service our fire extinguishers/ replace the old ones. They said everything was good. However, we had a small fire shortly after and the fire extinguisher did not work causing the fire to grow larger than what it should have. They clearly did not service them properly and are refusing to handle the situation. Please do not rely on them. Fire safety is important.Luckily no one was hurt during our fire.

I recently had the pleasure of working with Kord Fire on a clean agent fire suppression system installation for my business. From start to finish, their service was exceptional.
The Kord Fire team was professional, knowledgeable, and efficient. They clearly explained the entire process, answered all my questions, and worked diligently to ensure the system was installed correctly. The technicians were meticulous in their work, and it was evident they took pride in their craft.

The new system is working flawlessly and provides me with peace of mind knowing my bussiness is protected. Though pricey, you get what you pay for. I would highly recommend Kord Fire to anyone in need of fire suppression services.
Thank you, Kord Fire, for a job well done!

Dangerous pickup truck driver, unsure which branch they were hired with but they were driving in a hurry with no regard for safety in a 35 mph (seeing them go at least 50+ mph, one of the Chevorlet Silverado Pickup Trucks with white & visible compa y markings/decal).

One of the better fire protection companies. Don't know what the guy below is on about. Maybe their team should be better at communication? Idk.

Kord for us was great. Maybe because I was a new customer or whatever. Worked with many fire protection companies, and they pale in comparison.

I’m leaving this review as the Director of Operations for a licensed residential treatment facility in Malibu. We hired Kord Fire because fire alarm monitoring seemed to be a great addition to a business like ours. It is life-safety. Unfortunately, this has turned into a years-long mess.

I started here in September 2022 and the system was already not working before I arrived. Since I’ve been here, the fire alarm panel has never been able to remain on consistently without going into error and making extremely loud beeping noises. It has been unusable like this for years. The best we ever got was one time when it worked for about three hours, and then it went right back to errors.

I have had someone come out at least three times since September 2022. Every time, they leave without the system working properly, and we are followed by an insane invoice. The most frustrating example was a technician coming out for what the office later called a “free” troubleshooting visit, but he could not actually complete the work because he did not bring the computer or equipment needed to program the system. We then spent that day checking every single fire alarm device and discovered one was logged into their system that did not exist. The technician stated he needed to come back to finish fixing it because he did not have the right equipment (his computer) with him. When I called their office to schedule the return visit so the work could actually be completed, I was told that if he came back out again we would have to pay. We went back and forth, had to escalate to management, and only after time passed did they eventually agree he could return “for free,” while the system still was not functioning correctly.

On top of that, invoices continued while the system was inoperable. I responded to repeated invoices requesting cancellation of services and did not receive a response from Kord. When they finally did respond about cancelling, they used pressure tactics stating it was a requirement for our license to have monitored fire alarm service, even though that is not accurate for our situation. They demanded written cancellation, and then followed up with what looked like an AI-generated contract specifically referencing a “residential drug and alcohol treatment facility,” which felt like another attempt to force liability language instead of solving the actual problem.

They are now claiming we owe $6,416.75 despite the monitoring and system never working consistently for years. That number makes no sense given what was actually delivered.

For a life-safety vendor, this level of disorganization, repeated unresolved issues, and billing behavior is unacceptable. If you choose to work with them, document everything, confirm in advance that the technician will arrive with the equipment needed to actually program the panel, and do not assume monitoring is active until you independently verify it.

I had been dealing with water seeping through my roof when it would rain for the past year, and I knew I needed a long-term solution. I reached out to Waterproofing and Roofing and spoke to Itay for waterproofing, and from the very first conversation, I could tell he knew exactly what he was doing. He explained the different waterproofing options available, helping me understand the benefits of each. We decided on a high-quality membrane coating that would fully protect my roof from moisture damage.

The work was done meticulously. Itay and his team sealed all problem areas, applied the waterproof coating evenly, and made sure every inch of the roof was properly protected. Since then, my roof has performed flawlessly, even during severe weather. I no longer have to worry about leaks or hidden water damage, and the added insulation has even helped regulate the temperature inside my home.

Itay and his team are true professionals, and I highly recommend their waterproofing services. If you want to protect your home from long-term water damage, don’t wait—call them today!

Itay gave us a quote 2 weeks ago and finished the project about a day ago; their team was professional and their insight was valuable. Itay and his crew worked to get our full basement waterproofing job down and got a slab replacement and caulking application; he also did fully waterproof the basement within a week. He saved us money and that was my biggest issue at the moment; thank you highly recommend this company!

Prompt reply after requesting an estimate online . Was able to schedule the work in a very timely manner. Itay and his crew installed a sump pump and perimeter French drain system under our house. They were efficient, professional and are obviously amazing at the hard work they do, maneuvering in a crawl space digging and installing pipe and pump! And they were just nice guys . Itay gladly answered all my questions and explained everything they were doing. I'd give them 10 stars !

Had Itay come out and give me an estimate on a new roof. He was very professional and explained all phases of the job. Brought samples for us to look at. We made our selection with help from him as to the best shingles for our house. They are perfect and we are very pleased. Itay was one of three estimates we got and he was the second to least expensive with the best product of all them .

Understand that depending on the size of your roof this could be a one to three or a week affair. Ours took 2 days and the crew worked after dark to finish it up. They will be back tomorrow to do a little touch up on the hardy plank they replaced around the chimney that broke while tearing off the old roof. Much to our surprise, the old roof had three layers of felt paper so that slowed them down a bit. It is very messy tearing off an old roof and they were protective of all the plants and shrubs around the house. Replaced several of the shiplap boards that were either rotting or warped. Replaced a couple of wood siding boards that were rotted out. All in all a very good job and we are extremely pleased.

Waterproofing and Roofing just did a comprehensive exterior waterproofing/resealing on our 3 floor coop.  We had been getting mysterious signs of water seeping in through brick.  They came and diagnosed that the exterior walls were in pretty bad shape and needed resealing. It was very good timing to learn this, because soon after - some of the old plaster/stucco had started to fall off!  We hired Itay and crew for the job and found them to be professional, courteous and conscientious.  As they worked they discovered other areas where stucco was dangerously loose, and replaced it.  They also removed an epic vine covering an entire wall and repaired another wall in the garden area that was also crumbling.  All of this happened efficiently and with very little stress.  Great job!!

I had my roof repaired. I did a website search and found this company. The representative came to our home within 48 hours after setting up the appointment. Itay came and explained the process and showed samples of shingles and explained pricing and what's allowed in my area. From the time that I found them on Google to the end time when the job was completed, Itay was in continuous talks with us. He provided updates and the time frame that he proposed for the work, the company actually fulfilled and met those deadlines. We are extremely satisfied with the Roofing & Waterproofing's service. I will DEFINITELY recommend this company to others.

Great response from this company. Itay and crew were awesome...replaced two layers of roofing waterproofed it and installed a new roof a week ago, No problems since and it looks nice. They obtained the color and design we liked. Itay is coming today to inspect a leaking gutter, no charge and he said he will tighten the gutter to the fascia board. This is not the company's responsibility, just an indication of how responsive and helpful they are to their customer. Thanks Itay and company.