Home Services reviews in Van Nuys, California

4.7 based on 804 reviews Back to the listing
    5

    Cici and her team were efficient, did an OUTSTANDING job of making a very dirty condo picture perfect. Than you so much.

    5

    Great Service I love the results everytime !!!!

    5

    The best deep cleaning service ever I’m very happy will all the details they did I’m leaving a good review because it is well deserved. Thank you!!!

    5

    Cici and her crew have been amazing and regular with their excellence. They are wonderful, flexible, and thorough!

    5

    Great customer service. I hire GRB Cleaning to service my home,They did a great job in 6 hours for a home that has 8 bedrooms thanks GRB.

    1

    This people get paid by the hour so they take their sweet time. Very un satisfied customer not what I expected dishes were not washed right. Think twice before hiring them.

    5

    GRB cleaning is amazing!! I’ve had other cleaners before- but this team is so thorough; dedicated and responsive. Thank you!!

    5

    Ouuuu! I luv it, they cleaned my shop real good, big thanks to ceci and her team, they were very thorough with the cleaning, I'm calling them back for sure.

    4

    Left our space beautiful after over a year of non-use. They have great packages to choose from and cleaned everything we asked to the T. Great local and affordable service.

    5

    Cecelia and her team have been cleaning my home for a couple of years. They are always on time and her fee is fair and competitive. I am very pleased with their level of cleaning.

    5

    Prompt, great job and very professional.
    Thank You

    5

    I cannot express what a wonderful company this is. We just had our first cleaning. When I called, the appointment was easily booked and honored and three lovely ladies came with all of their own equipment and supplies. They worked so hard for several hours without stopping - and we were the 2nd of 3 appointments that day for them. When they were finished, our apartment - without exaggeration - looked better than when it was newly built likely in the early 70's! These ladies cleaned everything ... dusting, scrubbing, windows, fireplace, bathroom, kitchen, stove, fridge, cupboards ... I could go on. I feel like we won the lottery in finding GRB - their work ethic and professionalism was frankly almost stunning to me in its excellence. Gracias! Gracias! Gracias!

    5

    My house has never been this clean before! they went above and beyond my expectations, Cece showed up and her crew got everything I need done and then some. So glad I picked them to come and do the deep cleaning my house so needed.

    5

    This is the only service I have been able to keep for over 2 years. Most others were good at first and bad later. Ceci is very attentive and responsive and her staff is top notch. I highly recommend their services.

    1

    Dishonest, cutthroat owner who is callous, and extremely unprofessional. They destroyed my life. The owner brought a new person to my apt. I had a very bad feeling about her, and didn't go with my gut. My father's wedding ring was gone. I knew where I put it , and told them while they were still there, about to leave . The story gets worse and worse. My laptop which was working fine before they came , had fluid inside. Completely stopped working. She cd care less. If I wd have been a weekly or biweekly customer, she would probably have done the right thing. She actually mentioned to me " Well, we haven't come to you in over a year" shocked me... I confronted them while they were still there. The owner completely backed her new worker, and said " You'll find it. Keep looking. I begged and pleaded with her over the phone to send them back to help me look. Hoping maybe the one who stole it would put it back. It only appraises for $350. to me its priceless. 100 yrs in my family. I was going to give it to my son , who would pass it down to his son. I would have , and still would pay $10,000 or more to get it back. It's not about the money. It's irreplaceable to our family. I sent her pics of my father and grandfather and begged for her to send them back. She ( The owner) backed her criminal worker, and would not. I paid them through Zelle before they left, knowing one of them had my late father's wedding ring. Our family treasure.This woman is very wealthy. She makes thousands a day , for many many years yet has no ethics, conscience, or remorse for anything her company does. I should have called police right then, before they left, but I tried my best hoping there would be some empathy from the them. There was none. Do not use this company. They work hard, but in my case took complete advantage of a senior citizen,
    but get paid an absolute fortune, top dollar ! I caught the owner going into zipper part of one of my purses, I walked in on her, she said " Look what I found "and held up a necklace and earring. I replied " Yes, I know they are in there.
    .Very scandalous owner...don't be fooled by her like I was ! Can you imagine defending one of your workers who just stole your clients treasured belonging ? Evil to the core !
    This will stay with me my entire life . I look at pictures of my daddy's wedding ring , and cry knowing what happened. I trusted and believed in this woman who turned around and allowed me to be robbed ! Absolute Elder Abuse ..
    Be very careful ...Don't support a criminal with no integrity to do the right thing !

    5

    I called GRB Cleaning Services to help me clean up a condominiun that I recently sold. I never thought the place would turn out that great, I was gladly surprised. My client was very happy, and being a Realtor that is my number 1 priority. I was very happy, they were neat and on time, I will definitely be calling them soon and will gladly recommend them. Thank you for the excellent service GRB.

    5

    I couldn't be happier with the work that Ci Ci and her crew do. They do the most thorough job, when they leave, it's like I'm in a new home. And they are some of the most respectful people I've met. They're kind, honest, and leave your house spotless. Ci Ci, the manager, is a gem. Before they leave, she always walks the entire house to make sure everything's clean. Wonderful work and delightful workers.

    5

    Ceci and her crew have been cleaning my house bi-weekly for a couple years now. They are always awesome and professional. They do a great job and are very consistent and thorough. I highly recommend them.

    5

    Very happy with their services! I asked them to clean pretty much everything and they did just that! My parents are flying in today and are staying with me which is why I hired GRB and I’m very satisfied with the work they did! I know my parents will feel like they’re staying in a clean, brand new home

    5

    I just recently moved into the Van Nuys area and needed someone to help clean my place so I went looking on Google and found this company. I really love how cost affordable they are and they had these two lovely ladies, Mariela & Carmen , that went over and beyond with the cleaning. I highly recommend GRB House Cleaning for any housing cleaning you need.

    2

    I had GRB come for cleaning before I moved into my new place. The owner quoted me one hourly price, then when I told her there had been some work done she quoted me a higher price stating the price was higher for "post construction" cleaning. I explained it was only 2-weeks of mild work, such as painting and a bathroom repair. She said the price is higher because they need to do more detail and "clean the vents" etc... I again tried to tell her it was very limited work, and if the work was that much harder, they would be compensated by the increase in time it would take, since they charged by the hour. I finally agreed to the higher price.

    The owner texts me at 7pm the night before asking to be reminded of how many people she needed to send. On the cleaning day they cleaners didn't start until 8:45am. When they did start they were moving S-L-O-W. Seemed like there was an understanding that this was an hourly job, and no land-speed records need be broken. About 90 minutes prior to the cleaning crew actually finishing the owner texted me saying "they are almost done, I need to send you an invoice." To avoid getting overcharged I said I'd be happy to call in to make payment when they were done. The owner brashly stated, "no, before they leave." She then sent me an invoice. The cleaning ladies soon after told me they were all done and started packing up. I called the owner and told her the invoice was over-billed by 30 minutes (it was actually over-billed by 45, but was trying to give them the 15 minutes at the beginning free). She said she would adjust it and send back. Instead, she called one of the cleaners. After they hang up with the owner they said "we are going to do the floor one more time, since it was very dirty." I then immediately get a text from the owner saying "they are still working." It was so awkwardly painful. Instead of invoicing the correct amount, she just told the cleaners to re-clean an area. I then wait a little bit before paying to see if they are going to actually come close to the correct billed amount. They still had 15 mins to go (30 if you include the time the billing should have started), and I paid. Almost immediately after paying, one of the cleaners gets a text (from what I assume was the owner), and they stop and say "okay we're done."

    To be fair the cleaning was decent and the cleaning ladies were nice. The issue was with the owner and her clear desire to soak as much money out of clients instead of billing fairly, as well as her poor soft skills. AND, if you're stating the billing rate is higher due to a specific area that will be cleaned...you need to relay to your employees that area needs to be cleaned. This is what my vents (which was cited as the reason for the higher hourly rate) looked like after I paid almost $700 for a clean. Also, the $700 only included about 400 sqft of floor area to be cleaned, since the rest of the house's floors were covered in plastic.