HVAC reviews in Van Nuys, California
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Orion HVAC did a great job with the furnace repair. The tech was professional and pleasant.
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We were extremely pleased with our experience working with Orion's representative, who accurately identified and effectively resolved a stubborn issue with our AC condensate line. The price was also very reasonable. We later encountered another problem with cold air leaking into the house and promptly contacted them again. Konstantine quickly pinpointed the source of the leak and sealed it efficiently - great service once more.
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They replaced our AC system, which was needed. The technicians were excellent - on time, highly skilled, and easy to deal with. I'd definitely use them again.
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Jimmy showed up right on schedule, was pleasant to deal with, and fixed my heating unit.
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Jimmy did a great job. He showed up quickly and got the work done promptly. Highly informed about his craft, he took the time to explain everything clearly.
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I recently had the chance to work with Orion HVAC to fix my air conditioning unit, and I'm extremely pleased. Their customer service is spot-on, thanks to knowledgeable and helpful technicians who kept me informed every step of the way. They swiftly addressed my concerns and offered valuable advice that went beyond just fixing the issue.
What really impressed me was their pricing - it's clear they're not about overcharging for a job well done. When I compared prices with other companies, Orion HVAC came out on top without sacrificing any quality. This balance of affordability and expertise made my experience with them feel genuinely worthwhile.
I'd highly recommend Orion HVAC for any heating or cooling needs. Their staff is skilled, their customer service is top-notch, and their prices are reasonable - making them a standout in the industry. -
I hired these guys for a roof repair job, specifically for my AC unit. They showed up at my two-story home, but instead of using a ladder, they claimed they couldn't access the roof because their workers didn't have the necessary permits to work at heights over two stories. They offered an alternative solution with a boom and ladder, but it's clear they're not willing to take on this type of job. When I asked one of their technicians if he'd be able to do the job, he wasn't interested and just went back to the American Home Shield office, saying they didn't have access. The whole experience left me unimpressed.
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The technician handled my complex heating system with ease, doing an excellent job of resolving the issue. However, the high cost made the service less appealing. Overall, they did a great job fixing a problematic Bryant system by replacing the motherboard.
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I want to thank Jimmy for his excellent service, which exceeded my expectations. When I called AHS, they quickly authorized the repair and Orion was able to fix both issues on the spot. What impressed me most is that Jimmy had the necessary part with him, avoiding the need for a second visit from another company. This saved me time and hassle - he's truly top-notch!
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Experienced technician provided clear explanation of work, backed it up with photos. Good job from Home Warranty Orion HVAC.
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My AC just stopped working, and a first repair guy got it running temporarily. But it shut down again. Then I called HVAC and they fixed the problem by replacing most of the faulty parts at a reasonable cost. This unit's been on its last legs anyway. Thanks to HVAC for getting me back up and running!
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We just got a new HVAC unit installed by Orion, and it's been great. The team worked really quickly and did a professional job. Constantine showed up early and the whole process was hassle-free. Overall, we're extremely satisfied with the service.
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Igor showed up right on time and got the job done efficiently - professional work. He fixed our AC unit two weeks ago and it's been working great since then. Unlike with the heating, he handled that too. I'm really grateful for his service, especially around the holidays when things can get chilly. Igor's reliability is top-notch, which is why I'd definitely hire him again in the future to handle any maintenance needs - he knows what he's doing and gets the job done promptly.
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Excellent experience with this company. They far exceeded expectations. I'm extremely satisfied with how they handled a critical issue with my HVAC unit, which has been plagued by issues from the manufacturer, Goodman. The team at Orion kept me informed and delivered excellent service.
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Service was highly recommended by a friend and met expectations. The technician arrived on schedule, providing excellent communication and clear explanations of issues and possible solutions - even for a tenant's account. They fixed three broken heaters, all related to recent rain damage, in a professional and efficient manner.
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I've had two experiences with Egor and Orion HVAC, one for a repair and the other for regular maintenance. Both times were excellent. Egor did both jobs thoroughly and took the time to explain how my heating/cooling system works. Their pricing is also fair.
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Tim and Igor were top-notch. They did a flawless job with professional installation and meticulous attention to detail. The result was spot on, and I'm eager to recommend them to anyone.
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I recently had an HVAC repair done by this company, courtesy of my home warranty. The technician showed up with a bill, but only wanted to do the actual repairs if I agreed to pay an additional $1000 for what they called "routine maintenance cleaning". To be honest, I wasn't against paying for the service, but not at that price point.
I did some research and found another reputable company that could do the job at a fraction of the cost. They covered all the necessary parts under warranty, while this company was charging me less than a third of what they were asking for the cleaning service alone. Considering my unit is only two years old and gets its routine maintenance twice a year, it's practically brand new.
In retrospect, I wouldn't recommend this company to anyone. The upfront cost was outrageous and they're taking advantage of people who just want their warranty claims resolved quickly. -
We had a seamless experience with this company from start to finish. The scheduling process was smooth, and the technicians arrived promptly. Given our upcoming arrival of a new baby, we prioritized getting our HVAC system checked and a Nest thermostat installed. The team was expert, meticulous, and transparent throughout both services. Their pricing was spot on - no surprises. We were extremely satisfied with the service.
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This company does a solid job with good customer service. They keep you updated via text when their techs arrive, which is convenient. The technicians show up on time consistently. One particular guy, Tim, was really helpful and got the work done quickly. Overall, it was a positive experience.
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Gary K from Orion HVAC did a top-notch job, fixing my heater pronto and delivering excellent customer service along the way. They kept me posted on progress, ensuring everything was done right and to my satisfaction. No complaints here – great experience with this company.