HVAC reviews in West Covina, California

4.9 based on 200 reviews Back to the listing
    5

    Top-notch service from a truly expert team. Highly recommend without hesitation.

    1

    Service technician arrived with a negative demeanor, shifted the blame onto the customer and attempted to upsell an overpriced solution, indicating a poor company overall.

    5

    Exceptional service, swift completion on the same day. Friendly staff and competitive pricing made for a pleasant experience overall.

    5

    This team was fantastic. Lim was super communicative and all the staff were incredibly friendly and courteous to my elderly mom.

    5

    Andy went above and beyond - extremely efficient. Lim provided clear guidance and delivered an outstanding service.

    5

    Quick and amazing service fixed my AC unit, all good now.

    5

    We had a non-functional AC, but Top Air fixed it professionally. Their technician identified the issue and made the necessary repairs. It's clear they have expertise in both heating and cooling systems - we're extremely satisfied with their service.

    5

    Andy excels in his work, completing tasks quickly while maintaining high standards. I've had a great experience with Top Air, which consistently delivers quality results. The technicians are thorough in their explanations, ensuring customers understand the process and reasoning behind each step.

    5

    We're extremely satisfied with this company. They installed our air conditioning unit efficiently and effectively, showing their commitment to getting the job done promptly.

    5

    They saved the day when my AC stopped working suddenly. Thanks to Lim for stepping in and delivering top-notch service - I'm forever in their debt.

    5

    They took a genuine interest in us as customers, not just trying to make a sale. The staff explained everything clearly and put us at ease during the diagnosis of our heating/cooling system.

    5

    This technician came across as extremely knowledgeable, providing detailed and trustworthy advice on my AC inspection. He offered sound guidance without trying to sell anything, giving me confidence in his expertise.

    5

    The technician we hired did a good job. He showed us what he'd be doing and did it efficiently. He also took the time to explain why regular filter maintenance is crucial.

    5

    Top Air Heating and A/C has been a solid choice when it comes to maintaining a cozy atmosphere in my home. Their professionals are knowledgeable and reliable, getting my air conditioning system up and running smoothly. They're the go-to provider for all my cooling needs - I appreciate their expertise and trust them implicitly.

    5

    Great experience with Top Air, thanks for the top-notch service. Wan arrived on time, thoroughly checked the AC, provided sound guidance and addressed every concern. Will gladly refer to others. Appreciated the professional attention.

    5

    Top-notch technician with impeccable professionalism and attention to detail, highly endorsed.

    5

    Top Air Heating & A/C stepped up when I really needed them, and their technician Lim delivered exceptional service. I had previously worked with two other technicians who were stumped by my non-functional AC, but Lim was the one who finally figured it out. From the start, I sensed that Lim was the right person for the job - he put on shoe covers to protect my floors and then asked detailed questions to understand my situation.

    The diagnosis process took significantly longer than expected, as Lim methodically examined every aspect of my equipment, taking an exhaustive approach. In 20 minutes, he spent more time investigating the issue than the two previous technicians combined! Once he had completed his analysis, Lim walked me through every step of the problem-solving process, explaining where and what was wrong, how to fix it, and even offering tips on improving my system.

    I was impressed by Lim's thoroughness and dedication to finding a solution. It's clear that Top Air values honesty and customer satisfaction over quick fixes or upselling. I appreciate the company's commitment to doing things right, and I'm grateful for Lim's expertise. Thank you, Top Air, and thank you, Lim, for delivering exceptional service and turning my AC back on!

    5

    A solid foundation in heating and air conditioning is crucial amidst seasonal fluctuations. In this regard, Top Air Heating and A/C has proven itself as a reliable partner for my home's comfort needs. Their tailored services have earned my trust, and I rely on them for all my heating and cooling requirements. Technician Lim demonstrated expertise, diagnosing the issue with my AC unit and successfully getting it up and running again.

    5

    Had a great experience with their team - they installed a brand new HVAC system in my home. Technicians Lim and Andy did an excellent job, and the office staff kept me informed throughout the process.

    5

    I've been loyal to local services for a while and Top Air met my expectations. Quick response times and punctual arrival were notable. The technician, Lim, was professional, knowledgeable, and affable. For those in need of reliable HVAC help, I'd definitely suggest giving them a shot.

    5

    The technician arrived promptly and conducted a thorough inspection of our home, taking precise measurements and calculations for our specific needs. He clearly explained the issues we're facing and proposed practical solutions. The detailed quote was provided immediately, breaking down costs in a transparent manner. We're extremely pleased with the exceptional service received from this professional.