HVAC reviews in West Covina, California

They provided excellent service. Identified several issues others had overlooked, thoroughly inspected all aspects of my system. Impressed enough to sign up for their ongoing maintenance plan on the spot. Highly recommend them - their attention to detail is unmatched.

We finally got around to leaving a review after an incredibly long time. A family member recommended Andy, who turned out to be super friendly and knowledgeable. Our ancient HVAC system was on its last legs, and we knew it was just a matter of time before it gave up on us.

Andy came in, took a look, and broke down the issue in detail. He gave us an honest assessment of what needed to be done and helped clean up our system while we weighed our options for a new one during the heat wave. Our system ultimately succumbed in July, but Andy was there to help us navigate the financial process and get us scheduled as soon as we got approved – just two weeks later.

What followed was a multi-day ordeal, not because of the technicians' fault, but due to equipment issues that weren't their responsibility until it was unpacked. Despite this, they hustled to replace the damaged gear and even braved traffic to get there. Let's cut to the chase: these guys are the real deal – they take pride in their work and genuinely care about making their customers happy.

If you're looking for top-notch customer service and quality workmanship, look no further. Andy and his team are the epitome of professionalism. Thanks again, Andy!

I pay $200 annually for regular maintenance, which includes twice-yearly checks on my HVAC system. The technician arrived promptly and efficiently cleaned my AC unit, removing accumulated dirt and dust that had been disturbed by the gardener's blower after mowing and trimming. They also swapped out the filter.

Struggled to find reliable AC help during a heatwave. Thankfully, Top Air stepped in. Their technician, Andy, was efficient, knowledgeable, and provided top-notch service. I appreciate his expertise and ability to get the job done quickly - especially during an emergency. Thanks again for your assistance!

I recently had my AC serviced by [Company Name]. Initially concerned about surprise charges, the customer service team put my mind at ease with their detailed explanation of included services. The price was very fair. Our technician did a thorough job, including cleaning the exterior unit and inspecting the ducts in the attic. He was knowledgeable, transparent, and communicative throughout the process. Notably, he found a significant issue that could have caused future damage. I'm glad we brought it to his attention before it became an even bigger problem. Overall, I'd highly recommend [Company Name] for reliable AC service.

During this heatwave on a Saturday, I called multiple companies with no luck - either they didn't answer or had no availability to fix my AC on the same day. However, Andy from Top Air managed to schedule an appointment for that day and Lim arrived promptly before the scheduled time to diagnose and fix the issue. He explained the problem in detail and kept me informed about his work. I'm grateful for their service and would highly recommend Top Air to anyone needing AC repairs on short notice.

Top Air comes in at a fair price for high-quality service. Their team thoroughly inspected and replaced my AC unit, taking nearly 13 hours to complete. As perfectionists, they focused on efficient installation. After comparing prices with other companies, I wholeheartedly endorse their work.

This company is professional and courteous. Despite being busy during hot weather, they accommodated my request for a same-day appointment. The technician, Lim Pang, was extremely friendly and efficient, addressing all issues thoroughly. He demonstrated expertise and honesty. Overall, I'm pleased with the service and wholeheartedly recommend this business.

Impressive first experience with this home services provider. We were pleased with the team's professionalism from start to finish. Their representative, Andy, came across as genuinely friendly and trustworthy. The whole process felt solid and reliable from our initial contact through completion.

Our six-month membership service finally arrived yesterday, and I was relieved to discover that a crucial replacement part from our original installation decades ago had been tracked down by Lim. Thanks to joining their program last summer, we received an excellent discount.

Just when we thought things couldn't get any better, our air conditioning stopped working in the late afternoon while I was at work. I called this morning and spoke with David, who was courteous and professional. To my relief, he arranged for a technician to visit that afternoon, and Andy showed up promptly. Andy was extremely friendly, knowledgeable, and efficient - a true asset to the team. Given our aging system, the issue wasn't severe, but Andy quickly resolved it.

The service fee for the housecall was waived with the repairs, and the prices were very reasonable. We opted for the twice-yearly maintenance plan, which saved us 20% off our bill. I highly recommend this company, and if I had to do it again, I'd definitely request Andy. Now that we have the service plan in place, we're feeling much more at ease - a wise investment indeed.

I finally found a home services company that puts its customers first. Lim and his team showed up on time, were courteous, and did top-notch work on my AC system. They clearly understand the value of customer service and doing a great job. I'm relieved we chose this company - it's been a breath of fresh air after dealing with subpar services before. Their diagnostic skills are impressive; they explained exactly what needed to be done without any jargon or upselling. Thanks for getting my system up and running again, I'm grateful for the service and will definitely be using them again.

We had a great experience with this home services business. The technician was extremely professional, friendly, and honest about the issue we were facing. He took the time to clearly explain the problem, putting our satisfaction as his top priority. We would highly recommend them to anyone.

I recently had the pleasure of dealing with this company, and it was an overwhelmingly positive experience. The technician who visited my home was top-notch - professional, courteous, and clearly knowledgeable about his work. What struck me most was his integrity; he gave a fair assessment of the issue without trying to pad the bill or overstate the problems. His pricing was transparent and reasonable. The diagnosis was spot on, the explanation clear, and the repair done with precision. It's rare to find a service provider who prioritizes quality workmanship and customer satisfaction as much as this company does. I'm so impressed that I'd highly recommend them for any future HVAC needs - they truly stand out from the rest!

We had a rental property on the market when the AC suddenly stopped working during an open house. I called Top Air, and they arrived about an hour later. They quickly got it fixed. Both me and the realtor were really appreciative of their fast response and willingness to help in a tricky situation. I'll keep their info handy for future issues at my place.

I was left feeling frustrated and disappointed after hiring Mr. Lim's HVAC service company several months ago. The issue started when my A/C stopped producing cold air, and I reached out to him promptly. He responded quickly and seemed kind and courteous.

However, things took a turn for the worse during our meeting. He assured me that the problem was simple and could be fixed with minimal cost, but the actual fix turned out to be more involved than he let on. The initial estimate he provided was misleading, suggesting that replacing the unit would be necessary at a substantial cost. I was also put off by his company's practice of offering financing options without clearly disclosing the terms.

What really got my blood boiling, though, was Mr. Lim's inability to diagnose the problem accurately. He couldn't pinpoint the issue and instead resorted to overloading the unit with Freon, which only served to complicate matters further. This approach is not only unnecessary but also reckless – it would have required replacing the entire system if I had continued to use it.

It wasn't until later, when I discovered that a relatively inexpensive circuit board replacement was all that was needed, did I realize what had happened. The excess Freon and the faulty diagnosis were symptoms of a more fundamental problem with Mr. Lim's approach.

I'm relieved that I didn't risk running the unit while he was still working on it, as this would have meant facing an even higher bill for a new system. In hindsight, my initial trust in Mr. Lim's expertise has been shaken. To anyone considering hiring an HVAC service company, I offer some hard-won advice: always get a second opinion, talk to your neighbors, and don't be swayed by charm or false promises. Trust your instincts – they've served you well so far.

I had an exceptional experience with this company's heating and cooling services. From initial contact to completion, everything was handled with professionalism.

I reached out for a repair service and was pleased to find that prices were very competitive. The technician assigned to my job, Lim, arrived promptly and demonstrated expertise in his work. He took the time to thoroughly explain the issue and provided valuable guidance on maintaining my system's efficiency.

What impressed me most was Lim's focus on fixing the problem at hand without attempting to sell additional services I didn't need. His honesty, knowledge, and attention to detail are truly commendable. It's rare to find someone who balances professionalism with a personal touch like Lim.

If you're seeking reliable HVAC service at a fair price from technicians you can trust, I recommend this company – especially if you have the opportunity to work with Lim.

Excellent experience with Top Air! Our technician, Lim, arrived promptly and demonstrated excellent professionalism, friendliness, and expertise throughout the appointment. He took the time to fully explain the work being done, both before and after completion, making me feel confident in their capabilities.

I've consistently had a great experience with Top Air from the initial installation. Their technician was extremely professional and courteous, providing excellent service since the air conditioning unit went in. When I needed regular maintenance before the heat season, they sent someone over who not only did the job but also took the time to inspect other aspects of the system to ensure everything is running smoothly. It's clear that Top Air takes pride in their work and genuinely cares about customer satisfaction – which makes them a pleasure to deal with and I'd highly recommend them to anyone seeking reliable AC services without the hassle.

Jaime did an outstanding job installing a new thermostat and fixing the air conditioning issue. He thoroughly explained the work done and completed it efficiently, leaving me extremely satisfied with his service.

Appreciated prompt assistance from Jaime.

As a seasoned professional with 30 years of experience in commercial aviation maintenance, I'm impressed by the exceptional service provided by Quality Temp HVAC. Their technician has genuine skills and can spot even the smallest details. What's rare is someone who combines technical expertise with attention to detail - this young man delivers. He was courteous, knowledgeable, and efficient, and his work speaks for itself. Safety is evident in everything he does, which is reassuring for an old observer like me. I'm grateful for the repair job done on my system, and I have no hesitation in recommending Quality Temp HVAC for all my AC needs going forward. Their technician has earned my trust, and I'll be calling them whenever I need help with my heating or cooling issues.