Appliance Repair reviews in West Hollywood, California

This is terrible service. I'm a property manager and I send them to one of my tenants. They wouldn't let me speak with the technician directly. They didn't bring the right parts, even though I told them exactly what the problem is. They made me order the parts just to find out later it's going to take 3 days. When I asked them to cancel that order they said they are charging 20% for the parts even though we just ordered them if at all. They also estimated much higher costs than other quotes on site even though over the phone they quoted much lower. Classic bait and switch. The communication was terrible. I will not call them again and can't recommend.

Thank you Bestech for fixing my dishwasher. The technician came on time, explained the problem clearly, and repaired it quickly. Everything works perfectly now.

The service was professional and straightforward, and the price was fair. I appreciate the honest work.

I would definitely recommend Bestech to anyone who needs appliance repair. Thanks again!

It was very easy to schedule an appointment. The technician arrived on time, worked cleanly and carefully, and fixed my dishwasher quickly. Everything works perfectly now. Highly recommend!

Best Tech Appliance Repair did an amazing job fixing my refrigerator. It stopped cooling, and I was worried all my food would go bad. They responded very quickly and came right on time.

The technician fixed the problem fast and everything works perfectly now. Very professional and reliable service. They really saved the situation. Highly recommend!

Ukon Appliance Repair is the worst appliance Repair Company. Do not believe a word they say. First American Home Warranty uses this company, need I say more? Companies like the following mentioned, should not be allowed to lie, cheat, and steal from American Home Owners. Ivan From Ukon Appliance was rude and impatient with me. Do not, I repeat, Do not Buy a warranty From First American Home Warranty, or allow Ukon Appliance Repair to repair your Appliances.

I had 2 other quotes to fix my oven both over $1500 that involved cutting open the steel cover. These guys came in and without cutting it open and repaired successfully for much more reasonable price. Very satisfied with Constantine.

The service both from the technician and customer service was rude. The technician should ent 7 minutes in our home and incorrectly diagnosed our repair then waited a week to order the incorrect part. I would never recommend this company to anyone.

Technician was rude and flippant as soon as he walked in. I noted the issue was a spring that had come off. Instead of ordering a replacement to fix it, he told the warranty company that it was broken due to physical damage. He took the spring with him and instead just lied to the warranty company. Unprofessional and unacceptable. If you get American Home Warranty, get a different service tech.

My home warranty plan recommended them for my refrigerator repair. They called me to confirm a time, two days later, were on time, replaced the faulty part and were finished very quickly. And they were nice. I highly recommend them!

Awful! Don't pick up their phones and are hard to deal with. They have misdiagnosed everything that they have been sent out to my home for. AHS needs to pick it up.

This company lied to American Home Shield and said they completed the repairs when they never even came back to our home. When we finally got them back, 3 months later, they told AHS the reason the appliance didn't work was because it had not been used for too long. This disreputable company is a perfect partner to AHS. They are in cahoots to deny, deny, deny.

They were referred by home insurance, came on time to give the diagnostic to fix my refrigerator that stopped working. Never came back to finish the job. The insurance and my self have been leaving messages for the past 6 days, and no one picked up the phone. I would never use this compony.

This company is theeeeee worst! This company doesn’t even deserve a star! They are unprofessional and have no etiquette when it comes to professionally responding to a customer and complaints. The guy who sets the appointments is rude. The technicians lie about diagnostics and are also lazy! They complete the job and leave you stuck with having to pay another service fee to request another appliance company to be referred from American Homeshield.

Poor experience via American Home Shield. The technician came to take a look at our Bosch refrigerator and immediately said that they do not service that type of fridge due to the refrigerant used. Fine, but not sure why they were assigned to this request in the first place. The identified a failed compressor and sealed system. More importantly, they incorrectly noted a 5 year parts and labor warranty on their report to AHS, which led to the claim being denied. There is only a 1 year warranty from Bosch. Beyond that point, Bosch *may* cover *some* parts but only if we use a Bosch technician for diagnosis and repair (at $159 service visit fee with $20/6 min for labor). So we paid a service visit fee to a firm that doesn't work with this type of refrigerator, which was specified in the service request, and they put in demonstrably incorrect information on their report that led to our claim being denied.

Horrible. Our home warranty sent them to repair our washing machine. The technician was here less than 5 minutes, said he would order parts and left. They did not repair anything and closed out our service order as completed. When we called the warranty company to find out the status, they said Ukon told them repairs were completed. We had to pay a 2nd service fee to have another company come out who actually completed the work. We have requested that Ukon is never sent to our home again for future services.

You don't even want to put one star .
Worse service.They don't even call to let you know they're on their way.So when I did finally make multiple voicemails?He called me back and started yelling. Again?I had to call my own insurance to find someone else to come and fix my washer.It's been a whole month. Don't use this company. They don't ever think about their customers.They don't even allow you to talk and explain what's happening.
And u wonder Why you are a two point five star rating make sense.

They were sent out by American home shield Leo stood in front of my dryer for 10 minutes and said It's a mount for the dryer will get parts and come back next thing I know claimed tonight apparently I broke it. And you don't know American home shield pays their contractors to deny the company is junk don't waste your time

Absolute scam! These guys were called in by my home warrenty for ice maker repair. Told me to defrost it and they’d come back. After weeks of calling them and leaving messages with no return call, I called my home warrenty back. Apparently, Yukon told my home warrenty that the ice maker was “misused” which caused the damage and therefore voiding my coverage. They had pictures of ice behind the ice maker (from the leak I originally called about) and said it was because of misuse. I’m surprised these guys even have two stars.

This dispacher gave me a horrible attitude and was very disrespetful towards me and very hard to understand a time for the appointment, they gave me a time frame from 12pm to 6pm!

The service tech stood there for 30 minutes, took some pictures the appliance, not even turning it on or testing it, or even going into the appliance. It seemed like he was only working to collect his service funds from the home insurance company.

This is horrible and I do not reccomend this company to anyone!

My experience with Ukon Repair, a service chosen by my home warranty company, was highly unsatisfactory. Despite numerous attempts to contact them, my calls always went unanswered, even during standard business hours. The one time they did return my call, I found the agent to be unprofessional and rude.

From a frustrating conversation, I learned that they only have one technician, who is available just one day a week. This means any rescheduling requires an additional week's wait. Furthermore, the technician's behavior was both incompetent and discourteous. After a ten-day wait, he visited my home and hastily concluded that the malfunction of our microwave was due to its proximity to other appliances. Following his advice, we repositioned the microwave, but the problem persisted. I called them again to reschedule his visit but they declined.

Ukon Repair is not a proper company: I felt unsafe even having their technician in my home. Talking to the agent (if you can) is very unpleasant. Never choose this company.

Once again, our complaint with this company. Making false claims. We actually don’t wash “rugs”. We wash clothes and the fact that your technician assumed we wash rugs in our machine is absurd. He saw string from sweat pants… NOT A RUG! The technician couldn’t communicate with me, the only thing he was capable of doing was push an off/on button, take 5 pictures and carry a tool box. He didn’t even know why he was there. Ridiculous.