All reviews for ComfortPros

We had a furnace repair and installation done in our home and couldn’t be happier with the service. Preston, who came out to give us an estimate, was clearly the most knowledgeable and experienced of all the estimators we spoke with. He took the time to explain how our new furnace system would work and even gave us tips on how to keep it running smoothly. The installation team—Trenton and Shaun—did excellent work and were very friendly. They paid close attention to every detail while working in our house. Trenton made sure each part of the furnace system was installed in the best possible place, talking us through the options and making sure everything fit well with our home’s layout. When a separate electrician accidentally caused a small water leak, Trenton quickly fixed it, cleaned everything up, and got our water back on in no time. We would definitely call them again for any furnace repair or heating needs!

ComfortPros went above and beyond replacing our old HVAC system. The team arrived on time and made our installation a priority. We received a quote one day, and our new unit was installed the very next day—truly amazing service! The technicians were professional, cleaned up after the job, and were very helpful throughout the whole process. I would definitely recommend them for any heating and air conditioning needs. We’re extremely happy we contacted them, and the work was excellent. Trenton was especially friendly and took the time to show me how to use the new thermostat and system. He was patient, kind, and punctual, making sure everything worked perfectly. The difference in our attic now is incredible—everything is much cleaner and looks fantastic. The whole experience was outstanding!

I've always gotten quick and friendly service whenever I've called for furnace repair in Aurora. In the past, I would have Preston come out to recharge my furnace since there was a slow leak. After a while, it made more sense to just replace the whole furnace system, especially since my old one was over 12 years old. I went ahead with a new system and added the extended warranty, so now I don’t have to worry about parts or labor for a long time. A few days after the installation, I noticed a burnt smell and called back for help. Bryson came out, checked everything carefully, and found the problem was actually the hot water heater, not the furnace. He pointed out the black soot and explained that the element had burned out. I was surprised that there was no charge for this follow-up visit. Since the new furnace was put in, we’ve noticed our energy bills have gone down a lot, and the house feels much more comfortable, even during those cold Aurora winters. We're really glad we decided to upgrade and are very happy with the whole experience.

When our furnace stopped working after many years, we called to get an estimate since we knew they work with Trane products. Preston came out and was very polite, taking the time to explain our options. He gave us estimates for two different furnace replacements. After getting quotes from other companies, we found Preston’s offer was not only the best price, but he also recommended a furnace with a higher efficiency rating and included a dehumidifier and smart thermostat. The other companies only offered a lower SEER model, but Preston's option was SEER16, which is great for Colorado winters. Plus, the warranty was for 12 years, compared to only 10 years at other places. Once we decided to go with them, Preston came over with the paperwork and even brought us a portable heater to keep us comfortable until installation was done. The next day, Greyson arrived right on time to install the new furnace and everything went smoothly. Both Preston and Greyson were very friendly, quick, and professional. Our home is warm and cozy now, and our whole family is very happy with the new furnace. I highly recommend their furnace repair and replacement services!

yesterday i realized my air conditioning vents weren’t giving out cool air and the temperature on the thermostat just stayed the same. since it’s been really hot here in aurora, i knew i needed an hvac expert to check it out. i called in the morning and was glad they had someone available in just a few hours. because of a cancellation, a technician named bryson showed up only 30 minutes after i called. bryson was really professional and knew a lot about hvac systems. he found the problem fast, explained everything in simple words, and even showed me pictures of my ac unit where repairs were needed. i’m very satisfied with the service and will definitely use them again for any hvac needs.

We have kept using ComfortPros for our AC repair needs and have always been happy with their work. The technicians did a great job keeping our old air conditioning unit running much longer than we expected. Every year, they came out to clean and service the system, making sure it kept working well. We also had Preston install new thermostats for us a couple of times. Every job was done on time, professionally, and at a fair price. I highly recommend them. We also had them install a new heat pump recently, and the service was excellent—quick, detailed, and very responsive.

I recently had a new central air conditioner installed by ComfortPros. Preston and Shaun, the installers, were both polite and clearly knew what they were doing. They made sure everything was set up properly, and I was really happy with their work when they finished. The next day, Bryson came out to replace my old thermostat with a new Honeywell T4 Pro. He set it up fast, and now it works perfectly. I would definitely recommend this company for their skilled team, prompt service, and great workmanship.

We recently moved to Aurora and bought an older home with a broken air conditioner. ComfortPros was suggested to us by a friend. Trenton came by first to check out the situation, and then Bryson and Shaun handled the new AC installation. Everyone was polite and took good care of our home, putting mats by the door and wearing shoe covers. On the day of installation, they laid out blankets from the front door up the stairs to the bedroom where the attic access is. Bryson and Shaun spent hours working in our hot attic, carefully cutting up the old AC unit so it could be removed without making any new holes in our ceiling. After finishing, they showed us how to use the new system and explained the thermostat controls. The air conditioning has been running great ever since. Highly recommend!

Shaun did a fantastic job installing a brand new HVAC system in my home in Aurora and even relocated it to the attic. It was a pretty tight spot for the installation, but he managed it without any problems. A couple of months after the installation, we noticed an issue—most likely caused by some other renovation work that affected the thermostat wiring. Shaun came out the very next day and quickly replaced the damaged parts, making the whole process easy and stress-free. He is always friendly, professional, and keeps everything clean. The prices are very fair and reflect the high quality of work, even if they aren’t the absolute lowest. You can count on him to stand by his work and always be available to answer any calls or texts.

after my 11 year old furnace stopped heating, i reached out to the company who originally installed it, but they were slow to understand what was wrong. i decided to move forward with a new variable speed furnace and called comfortpros for help. they quickly gave me a clear quote, which i accepted. shaun, greyson, and bryson came out the next morning with the new unit. they removed the old furnace, installed the new one, and made sure the thermostat was set up right. we had warm air in the house that same day, which was great since colorado gets pretty cold. the team communicated well and worked efficiently, even in tough conditions. i will definitely call them for any future furnace repairs and recommend them to anyone needing heating work.

The team has been taking care of my heater every year here in Aurora, handling regular maintenance and fixing any problems that come up. they always arrive on time and are super respectful and friendly. trenton really knows what he's doing when it comes to heater repair, and i feel lucky to have them keeping my system running smoothly, especially through the cold Colorado winters. when it’s time to replace my heater, i’ll definitely call them again. if you want a dependable, honest company for heating repair, this is the place to go. highly recommend.

ComfortPros has taken care of our heater repairs and maintenance for a long time, coming out every spring and fall to make sure our system is working right. The technicians are always friendly and professional, and it’s nice how they remember you. We recently ran into an issue with some heater vents that needed new insulation during a home renovation. Even though it was a busy season, they fit us in quickly. Bryson was very patient working with our contractor’s team, even when there were some communication challenges. I highly recommend ComfortPros for anyone needing heater repair or service—you don’t often find such reliable and caring people.

After having two different HVAC companies in Aurora look at our old furnace, both told me it was too outdated and needed to be replaced. I started getting more quotes, thinking a whole new HVAC system was my only option. Then Preston from ComfortPros came out. He really listened to the problems I was having and paid attention to the symptoms when I turned on the furnace (it would shut off after a few minutes). Right away, Preston suspected a blocked vent. After a quick check, he discovered the roof vent was actually blocked—probably from when we had solar panels installed earlier. Once the vent was cleared, the furnace started working again. I appreciate that instead of pushing me to buy a new system, he focused on solving the real issue. I know my HVAC is getting older, but thanks to this honest and expert service, I can keep it running a while longer. Highly recommend if you want someone who truly knows what they’re doing and cares about the customer.

I’ve been using ComfortPros for my AC repair needs for a long time, so when it came time to replace my heat pump, I chose them again without a second thought. Greyson installed my new heat pump and air handler, and although it took a little effort at first to get everything running just right, they stuck with it until my home stayed perfectly comfortable. They worked hard, even reaching out to the manufacturer to make sure everything was fixed. My house stayed warm all winter, and now that it’s hot out, the air conditioning keeps things cool and pleasant too. I’m really happy with the professional installation and the service I received.

I called ComfortPros because my furnace stopped heating my home and it was getting cold. I reached out late in the afternoon and spoke with someone in the office who was very helpful and explained all my options for service. I chose to use the after hours repair, and Bryson arrived not long after my call. He was friendly, professional, and clearly knew what he was doing. Bryson quickly figured out that the issue was with my furnace’s ignitor, and he replaced it right away. Even though it was after regular business hours, he took the time to check the whole system and made sure everything was running smoothly. He also topped off my furnace’s gas pressure to make sure it would heat efficiently. Now my furnace is working better than ever, and my house is warm and comfortable again. I am very satisfied with the service and would definitely recommend them for furnace repairs!

i had a great experience with this company for my heater repair needs in aurora. every technician who has visited my home, whether for estimates or repairs, has been professional, knowledgeable, courteous, and friendly. i’ve had them install my furnace, repair my heater, and check my thermostat. i would definitely recommend their services for anyone needing heater repair or maintenance. recently, trenton came out to do a heater tune-up, and he was fantastic—very easy to talk to, thorough, and made sure everything was working perfectly before he left. this is a dependable company with excellent people!

Our 20-year-old water heater started leaking, so we reached out for HVAC service in Aurora. We had previously gotten a furnace installed by the same company and were really happy with their work. Preston arrived the same day and clearly explained the steps needed to remove the old water heater and what to expect with the new installation. Only one extra part was needed to meet current code requirements. Preston carefully took out the old, leaking water heater and replaced it with a new, high-quality one. He made sure to thoroughly clean the area before setting the new water heater on a metal tray and new stand. He also replaced the old safety straps and checked that everything was up to standard. Preston worked quickly and neatly, and within just a few hours, we had our new water heater installed and under warranty. Throughout the process, Preston was knowledgeable, friendly, and answered all my questions about both the water heater and the furnace. He took the time to explain the features of the new system and made sure everything was spotless before he left. His professionalism and willingness to help, even on short notice, really stood out. I highly recommend this company for anyone in Aurora who needs service or installation for water heaters or furnaces. Both units we got from them were top-notch and came at a great price. We’re very pleased with the service and quality!

After moving into our new home, my wife and I needed to have both furnaces replaced, so we called ComfortPros for heater repair and installation. The team that came out was very professional and kept everything tidy throughout the process. Trenton, who helped us with our options, made everything easy to understand and was friendly. Since getting our new furnaces and AC units installed, we've had the chance to use their heater repair services for regular maintenance. I appreciate how quickly someone comes out when we call, and the technician always explains what’s going on with our system. One time, our furnace wasn’t heating properly, and Preston found the problem right away and got it running smoothly again. The cost for diagnosing the issue was fair, and I really liked that they covered the replacement part under warranty. Living in Colorado, it gets really cold, so having a reliable heater repair company is important. ComfortPros has been dependable every time we've needed help, and I feel good knowing we’re signed up for their maintenance plan. I would definitely recommend their heater repair services to anyone looking for a trustworthy company that stands by their work.

Trenton arrived ahead of the scheduled appointment and immediately got to work examining our indoor AC unit. He offered valuable advice on how to enhance its performance. Following his thorough inspection of our outdoor unit, he identified the issue: insufficient refrigerant levels. I would highly recommend Trenton for your AC repair and maintenance needs in Aurora.

Bryson was outstanding - installing a new AC unit in a 70-year-old house might not be one's first choice for wrapping up the year, but he did an excellent job and we're more than pleased. Our AC is cooling efficiently again, for which we're very grateful. Many thanks as always to ComfortPros Heating & Cooling for your exceptional service and for having professionals like Bryson on your team. Happy New Year from Aurora!

I highly recommend their services as they are both professional and fair in their dealings. Shaun was exceptional, he went above and beyond our expectations, thoroughly explaining the process and even cleaning up the area before leaving. He also provided some excellent advice concerning our central air and furnace. Appreciate your honesty and reliability. A massive thank you to Greyson for his kindness as well. If you're in Aurora and need AC repair, these guys are the ones to call.