Electrical reviews in Centennial, Colorado

Sold a system for these guys and once it came time to pay me they disappeared. This is one of the reasons I was hesitant to implement solar into my company with an EPC. Companies like this make the solar industry look bad

After having some initial discrepancies with the sales representatives attentiveness to the promises he had made a 1 solar employee named Amber interceded and resolved the issues in impeccable time. I recommend asking for this employee if you are calling with any issues

Do not use these guys for solar. They never let me know when someone was coming to work on the system at my house. It was always a surprise. And I have been waiting on a generator to be installed and a 2nd final inspection and then I'll have to pray to the God's that it works because this company never tells you anything. I have been stuck with this terrible company for over a year now. And starting to take legal matters since they never reply. Because they keep pushing the installation of this generator or further and further. This was supposed to be finshed last Dec and here we are in April. Save yourself time and heartache if you are looking for solar. Look else where

The sales process was very quick. The Rep was prepared to present the plan to us. We were able to ask questions and update the design to meet our needs. The Rep was very knowledgeable on the product. Once everything was laid out it totally made sense to move over to solar energy.

DO NOT WORK WITH THIS COMPANY.

I have been trying to get them to repair issues with the system for over 7 months. Major headache.

We are paying full price every month for panels that don't work. We have 19 panels, and we started with one not working. Now none of them are working after 5 rounds of technicians coming out to attempt to fix them.
Every time they send a technician out they say something completely different.

They over charge for any additional panels that need to be replaced, and it takes them forever to get anything done.

The install process and communication from 1Solar has been terrible. I am still in the middle of it, and have dealt with so many different problems. Crews showing up unannounced and being upset that I have dogs in the backyard while I’m at work (regardless of requests made to schedule work with us and not just show up). This happened more than once. Attic access was through my closet, and not once but twice did the 1Solar team leave insulation all over my closet and clothes with no attempt to clean. Lastly, my front gutters were damaged during the installation process, and it has been over a month with no response on a plan even after 10+ requests for some kind of plan. This has been a frustrating few months and would not recommend this experience to others.

One star is too much, zero stars should be an option for a company like this. I payed the down payment in January of last year. Nothing has been accomplished. They only started calling me back after I threatened to file against their bond, communication is a challenge for these folks, to say the least. They apologized and guaranteed to have the system installed in sixty days… over sixty days ago. Do not commit to 1solar because they will not commit to you. Still don’t have any work accomplished or my deposit.

Once my sales rep Jerome got his commission, we never heard from him again about the installation, when people would be over, the permit process, or to answer any of our questions. We also repeatedly told him what our email address was and he entered it wrong multiple times so we did not get emails that we should have received. Additionally, our first month with the solar panels up and running (according to my last phone call a month ago) we were charged by Xcel as well as the loan company for the solar panels, exactly what we did not want to happen. I hope we can get this resolved, but have not been able to connect with any help yet.

Thank you to 1Solar for your help, support and meeting all expectations ahead of schedule! We were nervous about this commitment, and I have to say 1Solar does it right, starting with a welcome call, assigning a consierge who has kept me informed, and just the right amount of check in and follow up calls. Every person who arrived to our home from 1Solar was professional, kept me informed and was a pleasure to work with. I wish I could give them all a 10 star rating!! We first met with Nich Sheldon from Valor who is in partnership with 1Solar. He prepared us for the process and assured 1Solar was the best. He was right, and a man of his word! If you are considering solar, contact Nich from Valor who partners with 1Solar to make sure you are taken care of and happy you made the decision!

Very dishonest company. Exploring my legal options to get this crap off my house!

Do not use! I can not stress this enough. Buyer beware. I would like it removed from my home. I don't trust them or the system. They failed inspection 3 times. The panel upgrade is the worse ever(im in the industry). They claim they will back the work, i highly doubt it because they can't install it correctly the first time. The salesmen worked for Simon bros roofing. He seemed to be knowledgeable and I trusted him. Turned out to be the old bait and switch. Next thing I know 1solar shows up. No one told me they were the install. I was told they would pay for my electric from the first day they start till its installed. According to 1solar they don't. Again another lie by the salesmen, and 1solar won't stand behind it, even though thisnis who they chose to represent them.

I am completely discusted with both companies. Feel like I have been screwed over and here I am stuck with a system I don't trust and a company you can't rely on. Considering calling my attorney.

We too have holes in our ceiling and have been trying to get in contact with 1solar for 6 weeks now. Avoid this company at all costs, I will be going to Denver 7 and a lawyer next because of the LACK OF COMMUNICATION AND PROFESSIONALISM, and the holes in my ceiling not being fixed. DO NOT USE 1SOLAR. We also have been billed our first solar bill and the city hasn't even come to inspect the panels. So why am I being double charged? Matthew who is supposedly a manager had another customer service representative speak with me while he was in the same room, "speaking with another customer." Stating that he would call me back. This has been the case for 2 months now. Check the BBB before hiring this fraudulent company.

DO NOT work with 1Solar!!! I got a bait and switched into working with them from Valor Roofing & Solar which is the company I thought was actually going to do the work.

Their communication and customer service is non-existent. They boast about having a "customer concierge" that will inform you weekly about the progress of your project but you're lucky if you hear from them once per month. And when you do, the message won't contain any actual dates, timelines or details. It will be an incredibly vague message about how they're "working on it" filled with emojis like it's written by a highschool intern. To get any more details is like pulling teeth and requires you to manage ever step of your own solar project. I have no doubt that even when it's complete, many things will have been missed.

We're nearly 9 months into this solar project which is 3 months over the longest timeline we've been given (3-6 months). Their workmanship is unbelievably shoddy and they missed multiple, simple steps in the installation. The project FAILED 2 city inspections! And that's not enough to get them to fix the issues. The last failure was because the panels aren't even connected in a junction box. It's been 3 weeks and many messages on my part trying to get them to fix it with no reply.

(If) When someone does show up on your property, you can bet they have no idea what needs to be done. You need to tell them. There is no communication between the office and installers. I was once told that I had an appointment scheduled for several days. On the day of, I messaged the office to find out when they would arrive and when the tech that showed up he said he just got scheduled for the job 30 minutes beforehand and didn't know what needed to be done.

Pro tips: 1) Use a project management tool that is shared with the customer, 2) have checklists for everything that needs to be done 3) hire people who have any sense of how to do the job, 4) respond to your customers! Or just do everyone a favor and go out of business and let the real solar companies do their jobs.

I better not get a response to this google review when I still haven't gotten a reply to my messages about the next steps of my project that I have been asking for for 4 days now.

UPDATE: I can't reply to replies on google reviews but if you're reading this, be aware that the 1Solar reply to my review is a complete lie. Their "consistent updates" are prompted by me and only inform me of tentative dates and give vague info like "we're working on..." and "hopefully should happen as soon as possible". They did reach out to me and I did respond. If they have trouble understanding why their service is so terrible, that's even more concerning.

We had looked into 3 different companies before 1solar. 1 solar was the only company we felt comfortable moving forward with. Casey was super easy to work with and we were installed and producing in only 65 days. We are very happy with our purchase!

I worked closely with Matthew Schriek from 1Solar to get solar panels installed on my home. For the most part, my experience was entirely hands-off. They did all of the heavy lifting, from calculating an optimal amount of panels to cover our energy consumption to submitting and getting approvals (including HOA)! They coordinated with our local energy company for net metering and scheduled all of the appointments for the work to get done. It was truly very simple, streamlined and stress free.

DO NOT USE THIS COMPANY FOR SOLAR.

I wish I could give OneSolar a better review but our experience has been truly awful.

Back in October of 2021, we signed up for Solar. It has been 6 months of back and fourth communication and 15+ visits from the company to our home with zero resolve.

Our panels have been on our roof for 2 months but are still not functioning. Upon the initial inspection, the company rep damaged our attic door and left dirty hand prints on our doors. After install of our panels, we failed the city inspection which is not comforting. Our most recent challenge is an assessment by Xcel for a new ‘transformer’. Our home was built in June of 2022.

The reps for our panels show up unannounced - we were not even notified before our install date. We have a sleeping baby at home so this was especially disruptive.

I hope our panels are functioning soon but we are looking at at least another 30 business days.

I recommend doing your research before signing on with OneSolar. I also recommend anticipating a 7+ month process.

1Solar was subcontracted by Nova Solar to do my panels. Between the two companies I've had 7 different reps over the past 6 months. Like many others, I signed the contract for my panels in May 2022 and it's now March 2023 and the panels have not come online. Technicians from 1Solar have showed up with no notice, or not shown up at all. When I do finally get on the schedule, it's weeks away. I had technicians show up for a panel installation a month after the panels were already put on my roof! This company is an absolute joke.

Two years ago I spent 43200.00 for a solar system on my home. There was a terrible problem getting the right equipment for the system to not flat line.
Now I have a panel on the roof that is shattered on its surface and am told there is no warranty on the panels. That I have to get someone to do the repairs.
Don't get involved with this company. They take your money and then act like they don't know you. Robert Lee Fowler Co.

I would give 1Solar zero stars. They installed solar panels in direct shade from my trees. They were supposed to install them on my east facing roof but changed the plans at the time of installation. They tell me to contact Nova Solar the sales arm which is a separate company. Nova Solar refers me to 1Solar. It's a total sham and they aren't offering to solve the problem. They are terrible to get someone to call you back. Do not buy from them.

My aspen trees are less than 2ft from my south gutter and you want to tell me that this is a proper install? Of course the system is operating fine now as all of the leaves are off the trees in December. I have 3 panels in shade during the summer and you're time that was part of your planned install?

1Solar took over fulfilment of the service I originally arranged with Titanium Solar. Much was lost in the transition. But we did work it out and as of a few hours ago my system is generating power!

Most od the stars in my review go to the customer support team. Deb, Sarah, and Hunter especially; each was responsive ans receptive and helped to clear up the confusion when it would manifest.

I was not communicated with about anything during the process, Installation took over 8 months. My roof needed supported but they put the panels on 3 months before a team came out to support the roof. I was lied to in the beginning by the salesman anyway. Was told so many things that were a lie. I’ve been paying two bills for 3 months because it was stuck in night mode or something wasn’t installed right… which ever the excuse was at the time. I would think twice before going with solar 1.