Electrical reviews in Centennial, Colorado

Ezra has been so lovely to work with! He's quick to communicate updates about my project to me, and talking with him about my project doesn't feel like just talking to a rep about business - his friendliness makes him feel comfortable to talk to and gives me a sense of trust that I'll be in the know of what's going on with my project every step of the way.

1Solar is a total SCAM. DO NOT get your solar panels through them, currently stuck with two bills, have been trying to get this resolved for the last 6 months, anytime I call I get excuse after another I was even given the wrong company address. There is absolutely no way of getting in contact with a supervisor. Worst company ever. as soon as Cooper (the “owner”) gets your business you will never hear from him again. Will be filing a complaint through BBB to start.

If I could give them a 0 star I would!!! They couldn't get my solar right and it took over 3 months just to get it up and running then they told me my solar would be producing solar so I would not have to pay a light bill or a very minimal light bill and this couldn't be further from the truth. I would never ever recommend!!! I just called and no answer...why because I'm an exciting customer...I'm so sick of this company and I hope and pray no one ever goes with them!!!

My wife and I just closed on a new townhouse that has a 1Solar system installed. My experience so far has been limited to communicating with the company’s customer service representatives, Hunter (primarily) and Cece. They have been extremely professional, providing exactly the type of service any consumer would crave. Their follow-through and attention to detail has been exceptional and their sunny dispositions are a pleasure. I heard so many horror stories about solar companies so I was concerned in taking over a system that I did not have installed. Hunter and Cece have put me greatly at ease and I am looking forward to a long and beneficial relationship with the company. Based upon the previous 12 months of billing we reviewed in Due diligence, the system is performing quite well with zero electric charges from Xcel.

1Solar has been a great experience, we were informed of all appointments promptly and when the technicians were arriving and had arrived. We did have an issue with our roof leaking afterwards and after contacting 1Solar they have a roofing company coming out to fix the roof. Everyone we have come in contact with during this experience has been kind and just all around given a great experience. I want to thank everyone, you all have been amazing

Started on this journey in Sept. 2022. Ended in Feb 2024. Typically, solar panel installation from start to finish take no longer 6mos time. When salesman came to our door and pitched the best information possible for my husband and I, we were on board. As we started the process, it was one problem after another. Technicians did not show. Then there was the electricians , who did not talk with other employees. Then the customer support. Do not get me started on that aspect.

Could go on and on on the overall poor service and technical support of this ridiculous company. Just saying that , get the point.

Closing , I would say do a lot of research and ask around to your neighbors or friends who have solar panels. See what they have to say.

Our experience was painfully disappointing. Buyer beware.

One solar is not the choice in deciding to get solar panels.

The staff at OneSolar has been very kind and helpful throughout the process. Ezra has been our main point of communication and has been great. All of the technicians have been good as well, including Ryan who was very good at explaining things in a way we could understand and answering all of our questions.

We were very impressed with 1Solar. The information was presented in a straightforward way during our consult with Christian. He really made it a no brainer that solar was our best option as energy source when we purchased our new home in 2023. He did an excellent job making sure all our solar questions were answered and getting us qualified all at our kitchen table during our consult. The process from start to finish was simple, and Josh did an excellent job keeping us updated along the way. They worked well with our schedules for electrical and installation appointment and we have been enjoying the system since. Would recommend this company to anyone looking to explore solar options as their customer service is top notch.

I am not giving a positive review do to: they do not fulfill their promises, they outsource their work, phone number they give you can never reach anyone, can only text that number. That company (Nova Source) canceled 2 appointments & took them 3 months to finally come out here. I had to pay a lot higher utility bill & being on a fixed income it was very hard to pay it. Plus having to pay for our non working solar! And no one seems to give a hoot! Except for: one tech that had to input our new serial number & got the system working again.

Giving 2 stars since 2.5 isn't an option. Its not that it is a bad company. They just don't seem to be competent. We have had their solar panels for a couple of years now and it has been a very rough road. At first, we were told that we don't use enough electricity for the program. Then we were told that we could purchase as long as we bought 2 extra solar panels to meet the minimum requirement. So we bought the "2 extra." Unfortunately, they haven't produced enough electricity to meet our needs so we are paying for solar panels and an electric bill. There was also the numerous times our panels went down. We lost months of production and had to have them come out to repair multiple times. After a few months with no production and multiple repair technicians, they finally found a loose neutral wire was causing the issue. When we asked to be compensated for their error, we were denied. I would definitely recommend finding a solar company that stands by their work and makes it right if they make a mistake. I wish we had gone with a different company. I wish our "2 extra" panels produced enough electricity to meet our needs. I wish we hadn't have had to push and push and push to get the things our salesman promised us (electrical panel upgrade and attic insulation). I wish I had done more research before choosing this company. I am now stuck with a system that is insufficient.

Eric Schrader from 1Solar created a nice simple report to help me understand how efficient my solar system was. He was super kind, helpful, and honest in his analysis and recommendation, which I'm very grateful for. Highly recommend! Thanks so much, Eric!

I haven’t received the annual excess energy payment from my energy company. The energy company is starting that the solar panels were not connected (Solar1 is responsible for this). Solar1 texted me recently and I explained the issue. No response for Solar1. I’m suck with solar panels that I can’t receive excess energy payment on. Please help. Solar1/energy not trusted companies! Kenzie doesn’t respond to the issue (text screenshot attachment).

Ezra has performed well representing my repair needs. He has kept me in the loop about what the repair work entail, scheduled technician arrival, then he followed up with me to be sure the work was performed to my satisfaction. I recommend 1 Solar because of their attention to your system needs and prompt follow through with any questions I had. Good customer service is hard to find these days and 1 Solar shines with their customer service.

The 1Solar folks have always been very helpful with explaining the details regarding my solar system's performance. And I appreciated Eric's honesty during my recent system review when he said that there really would be no advantage to adding extra panels to my roof when all of the appropriate factors are considered.

I have had the system installed by 1 Solar for about a year or so now. It is a new system. This summer, my system wasn't functioning right. I looked into and found that the microconverter wasn't working. I contacted Emphase who supplied the materials. They sent it immediately and explained that the business that installed my solar system would need to change it. I contacted Valor Solar, not sure how they work with 1Solar but both have emailed me to let me know their business is too busy to respond to my situation. I contact them on July 15th. It is now over a month (August 17th) and I have not been contacted to set up a date by a technician to come address the matter. They have explained that they have been very busy this summer which I understand. However, I am paying a lot of money for this system. It is unacceptable and poor business that that do not have a process to ensure current customers are taken care of in a reasonable amount of time. Not to mention, I asked if I could change it out myself, no response! Though I believe I should not be the one to fix it. I was told by a representative that it would take 2-3 weeks before someone could come out to take care of it. My system is not working correctly and I find it incredibly discouraging that I am about to go on week 5 and still no effort to set a date to repair it. With all that being said, I do not recommend utilizing either Valor or 1 Solar. Hopefully, there is an effort to address this matter soon.

I’ve had nothing but problems with 1Solar on my solar addition project. We’ve had over five failed inspections, all due to poor planning and lack of communication on their part. As a result, my solar array has been inactive for months, costing me money every single day it sits unused. The process has been frustrating, with no sense of urgency or accountability from the company. I do not recommend 1Solar to anyone looking for a reliable or professional solar installation experience.

We deeply regret ending up with a solar panel system installed and serviced by 1Solar, because everything about the experience has been time-consuming, frustrating, and incredibly disappointing. From the beginning, the system has never performed as sold and promised.

It took over a month of repeated follow-up before 1Solar proposed any kind of resolution. When they finally addressed the issue, 1Solar admitted to making a mistake during the original estimation and design process—but their team also openly stated that the company doesn't want to pay to fix it. They later began citing a lower threshold for guaranteed production that was never mentioned during the sales process. Even by that newly introduced limit, the system still continues to underperform.

Worse, 1Solar’s customer service has been unresponsive, difficult to work with, and at times dismissive and bullying. It has taken nearly two months of back-and-forth to get even minimal clarity, and during that time, the company has refused to take accountability or offer any meaningful remedy for the financial harm caused by their design errors—even though we are still under warranty.

I strongly caution anyone considering 1Solar—our experience has shown the risks aren’t worth it. Also be aware that they sell systems through third-party vendors. You may not get what you paid for—and should be prepared to deal with a company that operates in bad faith to avoid taking responsibility when problems arise.

Had a good experience overall. There was communication throughout the whole process. Ben let me know ahead of time that Xcel and the city can sometimes be slow with approvals, and reassured me that if I didn’t hear from him, it meant things were moving along smoothly. To my surprise, the system was installed in about 45 days and it looks great.

Last year 1 solar hooked up our solar panels, on 9/24/2021.
1 Solar employees drilled a hole into my roof and just filled it with caulk, and did not replace it with a new shingle.
I was told this would be addressed but it was never taken care of and no one from the support team is responding to this issue.

1 Solar also ran a conduit along my roof (Which looks terrible), apposed to going through the attic. They decided to cut through another shingle to do a right angle turn.

Avoid this company

This company is awful - avoid at all costs. We have had our panels for about 4-5 years. For the past year, they have not been producing and it's been hell trying to get a tech to come fix them. We never hear from them to schedule, they randomly send a text that they are coming by and then they don't show up. I have been paying for both the panels and now an electric bill monthly. AVOID THEM!

Very shady company when all is said and done. I’ve had my solar panels through one solar for just short of four years and recently have had issues with my inverter box communicating properly. When I reached out for support I wasn’t given any solutions other than to spend additional money to have parts that should be under warranty replaced for an extra cost along with charging for a tech to come out. Customer service never reached back out with the quote and I’ve had to call the company at least a half dozen times with little resolve. Please avoid this company if considering getting solar.