HVAC reviews in Centennial, Colorado

4.7 based on 953 reviews Back to the listing
    4

    Driver of van #46 just now was driving so aggressively and speeding. Hes literally getting paid to drive her needs to chill.

    5

    Replaced my furnace and did a great job! Very fair prices. Thank you again!

    1

    Rude, unprofessionalossible and possible drug use. I would not recommend for commercial purposes. They should be ashamed of them self.

    5

    Great company!

    5

    Jose Castillo and Mike McCleland are both amazing technicians and always provide professional and honest repairs, preventive maintenance, and over all services... Colorado Mechanical Systems is the place to go for all your HVAC needs

    1

    Their van driver's favorite thing is to shoot past you in traffic and then cut you off without a blinker. Almost made me wreck my own company vehicle, got flipped off when I tried to pass him in the other lane because he was doing 5 under the speed limit. Harmony and college in fort Collins, 5:20 pm Jan 3.

    1

    Sounds like road rage is a common issue with their drivers. In the snow and ice I am going to let people in on the highway if they are trying to get over. One of your drivers was not too pleased with that and seemed pretty upset as he drove past, and motioned some sort of signal I could not distinguish. (I was in the white RAV-4 this morning btw on C-470)

    Kind of a shame really. Let's try and exhibit some patience and empathy towards other drivers during the snow, especially while driving a marked truck.

    1

    Awful experiences. They use a different techs and double charge due to lack of communications. Installed wrong sensors. Do not complete preventative maintenance and they're techs will even tell you so. Avoid at all costs. Only good part is that they are very responsive but that's probably they need business.

    1

    Very horrible customer service. The Service manager Nathan was very rude and accusatory. I had their company come out to my hotel and diagnose a problem and they shut off one of my hot water heater with out telling me. Now that the freeze came in it blew up and know I am stuck with a $9000 broken water heater and I have proof they were the only ones to touch it. Please keep a close eye on them if you do decide to hire them. Don't expect any kind of customer service on any mistakes they make.

    5

    Had them come out for an emergency service and they got a tech out there the same day. Brian was great he came out and found a temporary fix while waiting on parts that needed replaced. Will definitely use again!

    5

    Customer service is a top priority with this company! Tough thing when your AC goes out in 90 degree weather, and these guys were like Johnny on the spot when other companies were telling me they were 2 weeks out. They came out right away to work on my 2 rooftop units and although they had to come back again, they fixed my issue, fixed it correctly and didn't over charge me. I also just found out they offer a full line of services. I highly recommend these guys and will be using them again!

    1

    BEWARE, they will charge you by the hour for their technicians to sit around and do nothing. I got a $798 bill to shut the water off and turn it back on at my condo. The tech showed up and didn't have the right tool so I, myself, jumped into the meter pit and turned the water off with a wrench. The tech left so I could do the plumbing needed in the condo. he showed up at 9, I called him back around noon to turn the water on. Long behold they were charging me by the hour for him to wait around to turn the water on. So because they don't have enough business and can't keep their employees busy, they will burden that expense onto the customer. I had a few emails with the company regarding the invoice, and they said that they were not going to eat the cost of their employee doing nothing because it was facilitating my job..... What a joke!! You really think I should be paying by the hour for your guy to sit around and do nothing!!?? CMS claims that they had nowhere to send the tech, so his time was billed to me. I would look elsewhere if you need mechanical services.

    5

    Would highly recommend very professional, knowledgeable and experienced staff.

    1

    I just witnessed two employees talking close to each other without masks on. One was hacking and coughing (multiple times) then decided to spit on the ground. Disgusting. At this time, you’d think they’d be more careful. If I ever need anyone to fix my AC in my home or business, it’s definitely not with this company.

    5

    I love HomeSmart, affordable, and fast to fix. I have been using them for years.

    1

    Terrible Experience with HomeSmart - Complete Scam!

    I recently signed up for HomeSmart's services and it has been nothing short of a nightmare. Their customer service is incredibly poor, and I strongly believe that this company is a scam. Here's why:

    Firstly, I contacted HomeSmart to request a check-up on my water heater. Despite making an appointment, nobody showed up as promised. To make matters worse, when I called them to inquire about the no-show, their representatives were extremely rude and dismissive towards me. Instead of offering assistance or scheduling a new appointment, they informed me to conduct my own research and figure out who to contact. This is completely unacceptable!

    Additionally, since I became a HomeSmart subscriber, they have consistently failed to fulfill their responsibilities. It feels like I'm throwing away my hard-earned money on a service that I don't receive. When I tried to cancel my subscription due to their incompetence, I was shocked to hear that it was not possible. Apparently, I am stuck with a yearly subscription, which feels like a blatant trap to keep customers tied to their inadequate services. This behavior is a clear indication of a scam!

    In conclusion, my experience with HomeSmart has been incredibly frustrating and disappointing. Their lack of professionalism, the absence of any accountability for their actions, and their refusal to issue cancellations are all clear signs of a scam. I advise everyone to steer clear of this company and find a reputable and reliable service provider instead.

    Save yourself the stress, time, and money - avoid HomeSmart at all costs!

    5

    Luis Sanchez was wonderful. He was patient with my questions and eager to share his knowledge. He did not just checked on the furnace in my house but explained the basic of its operations and what to watch for in case of any troubles. Great and professional service. I would highly recommend Luis and I'll ask for him in my future service calls to HomeSmart. Many thanks Luis for the valuable lessons and professional work.

    5

    The service technician called me before the appointment to make sure he was getting the correct replacement part. I thought that was fantastic that he was getting the part before the appointment. That saved time and possibly prevented another appointment to be made. He was very professional and the repair was quick. He also gave me a tip on changing the bulb inside the oven. Thank you!

    5

    We've used Xcel Energy HomeSmart several times now. They are consistently on time, reliable and most importantly fix the problem every time. This company is more than worth the little monthly fee that's charged. We've actually saved so much money. You will not be disappointed!

    5

    Luis came out to service our A/C unit. He was friendly, knowledgeable and saved us an amazing amount of money that another service provider said we needed to spend on our A/C. We recommend Luis highly as well as XCEL Energy HomeSmart!!

    5

    I wasn't so sure about keeping HomeSmart until we started having problems with our furnace and Luis S. was sent out. He was excellent — professional, efficient and friendly — and our experience with Luis convinced us to stay with HomeSmart. (And yes, he fixed the problem quickly, rigging a temporary fix to keep us warm through a cold snap, and returning within 30 minutes after the parts arrived to install a permanent fix.) When the furnace stops working in a snowstorm, it's reassuring to have someone like Luis helping out.