All reviews for SoCo Heating and Cooling

Great experience working with SoCo for our new furnace. Alejandro and Erik were an amazing team for the installation. They were professional, friendly, and explained everything very clearly. We enjoyed having them at our home for this lengthy install. They are top notch!

SoCo is a great company, and their Cozy Club is well worth the money for the discounts and free tune-ups you get. We've used them when we lived in a house with central air and heat, and also in our new home that has a boiler and radiant heat. Trevor came out today for our fall boiler tune-up and did a fantastic job, pointing out areas of concern and giving us multiple options on how to fix them. SoCo is very reliable, and has always made time to fix any emergencies we've had. We highly recommend them for any HVAC or boiler needs you have.

We had SoCo come for a furnace tune up this fall. This was the second time we used them. This time Shawn found a leak of carbon monoxide which consequently led to a new furnace. He was great at explaining everything! This past Tuesday we had Russell, Bobby and Matt come install our new furnace and whole house humidifier!!! They were awesome! Polite and efficient. They left everything clean! The SoCo crew members are great !!!! We would recommend them from start to finish. Thanks SoCo for making our home safe and comfortable for the winter months ahead.

Finally, I found a Heating and Cooling company I can trust thanks to their technician Mitch. Another google certified company came to perform a routine service on my heating system and told me it was unsafe as the heat exchanger was warped and cracked, they then promptly told me that they could install a new furnace that very same day for $6,000. I sort of became suspicious so I called in SoCo for a second opinion. They sent Mitch the next day and he became my new hero. He did a thorough check and gave me the good news that there was nothing wrong with my furnace. He even discussed it with the other companies technician for me when they called back disputing his diagnosis (I have since had a third Experts opinion who agrees with Mitch). SoCo have a valuable asset in Mitch and I hope they recognize that. His great service encouraged me to take out the three year maintenance contract and won SoCo my trust. I would like to name the other company but decided against and hope that this review is enough to make others realize that being google certified alone is not enough, heck even reviews don't seem to be enough, only personal experience. Always make sure you get a second opinion when an engineer tells you that your furnace is unsafe and tries to get you to pay out over $6,000 for a new one. SoCo is now my trusted company for all of my Heating and Cooling needs.

SoCo came out last week to replace our furnace and water heater. We are very happy with the install and the installers' hard work. Today we had Billy and Nathan out to clean all the ducts and aeroseal them. They were professional, explained the process and were able to cut duct leakage by 76%. We can already hear and feel the difference in the air coming through the vents. Would definitely recommend this company to others.

We had a wonderful experience using SoCo Heating and Cooling. Our technician, Mr Aaron was one time, professional and courteous. He took the time to explain and show me what repairs were needed. My HVAC and water heater are now in tiptop shape. I appreciated his awesome attitude and highly recommend him and his team. Thanks again SoCo and Mr Aaron!

I've had really great experiences with SoCo after receiving them as a recommendation from a friend. Today, our furnace stopped working, and it was chilly! I was able to schedule online for the same day. They even had an evening appointment available, which was better for my work schedule. Mitch came out, listened to what had happened, set expectations about the most likely problem (a sensor), and then fixed it quickly. He explained what would happen if it went out again. He was friendly, helpful, and fast! I was pleasantly surprised to find out that since I have their service agreement (AMA,) the visit and repair were free. I was stressed about the furnace all day. If only I had known it would be so easy! I highly recommend SoCo.

Update 9/2019. Mitch continues to be a great help. He carefully reviewed with me how change the humidifier filter and even wrote down the part number. This is the 5th time I've interacted with SoCo over the last year (one furnace false alarm caused by a different company, two regular tune ups - furnace and A/C, one hail damage repair to an exterior vent, and one furnace sensor release) and it has been great every time. They have my highest recommendation.

Highly recommend SoCo Heating and Cooling!! We are getting ready to sell our home and needed to have our AC inspected. Josh came out to our house to do an AC tune up and inspection. He was friendly, personable, prompt and showed us pictures of everything. It was discovered we needed our AC evaporation coil cleaned so we made an appt for a different day to have that done. James and Mike came out to do it, they were both really nice, on time and told us how everything was going throughout the whole process. We loved that we saw before and after pictures of everything too. Josh, James and Mike went above and beyond and we would recommend them to anyone!!

SoCo installed our new AC system and we couldn't be happier with how the process went, the quality of the install, and the awesomeness of the Daikin Fit system.

The initial sales visit was courteous, educational, and clearly showed that SoCo has an interest in a long-term relationship, which as new owners of our home was something we had hoped to establish for future maintenance.

The duct cleaning was done by two very professional, pleasant and efficient guys who were careful to ask us before potentially disrupting any of our registers that might be difficult to remove because we live in a historic home.

And finally, the AC install itself couldn't have gone more smoothly even though it wasn't the most straightforward job. Billy and Brad were outstanding. They arrived on time, the install took almost exactly the eight hours they quoted, and they took the time to explain every part of our new system and membership with SoCo.

We're very much looking forward to working with SoCo again in the future when it's time for a new furnace or maintenance.

I cannot say enough about how satisfied we were with SoCo Heating and Cooling. Right from the start they made us feel like they were reliable and professional. Scheduling an estimate was easy and they showed up right on time and communicated with us before-hand to ensure our appointment was good for us. Their office team is well-informed and polite as they made scheduling our actual installation hassle free. Tyler and Kyle were our technicians and they kept us informed on every little thing they were doing and went above all of our expectations in how they completed the work. They were clean, polite, and hard working throughout the entire process. Every aspect of the mechanics and electrical work was double and triple checked and still all completed in only a day. I would recommend this company any day and am completely satisfied with their work in installing our air conditioner. Awesome company!

Wayne was amazing servicing our air conditioner. He was quick and efficient..... also got us an appointment quickly to get a quote for a new furnace.

Thayne came to give us a quote for a furnace within a couple days. He gave many options and explained what each option included. We decided to move forward and 3 days later they were here to install.

Clint and Devin installed our new furnace and did a great job! Moved our thermostat with little damage to the wall and completed the job in 6 hours! Very happy with their work!

Thayne did a follow up visit and explained all the “features” with our furnace and made it clear he would resolve any issues we currently had or would have in the future. He has an amazing customer service attitude!

The office team is great as well! Always willing to help when needed 😊

We are extremely happy with our choice to go with SoCo for our new central AC system. Woodrow came to give us an estimate and I got such a good vibe from him. After scheduling, a couple guys came to do a free vent cleaning and they were professional and pleasant. Then came the actual AC Install, and the installers were amazing. They were so friendly and professional. They went out of their way to call me "sir" which actually feels a little odd to me personally, but shows that they care about being professional and putting in that extra effort. Some complications arose with our install, but the installers worked tirelessly to get it done and ended up staying from 9 am until 9pm the second day to make sure it was completed. We also love the Daikin Fit system we had installed, which is insanely quiet and is working well to keep our home cool. Overall, I highly recommend this company.

We first used this company when our AC stopped working during one of the hottest days last summer - they sent someone promptly who was able to solve the issue that day, for a reasonable price. We decided to join their Cozy Club program for scheduled maintenance, and had them out again early in the winter.
Fast forward to one of the coldest days of the year, our attic furnace unit stopped working. Once again, we were able to reach someone promptly, and had a service person out within the day. That time was a very simple fix (they didn’t even charge for the trip), we went ahead and scheduled some preventative servicing as well a few days later. Aaron came and performed the most recent service - he was on time, clean, and finished the work in a reasonable amount of time. We’ve been happy with the pricing, and the professionalism of all of the staff we’ve dealt with, and are so glad we joined the Cozy Club - totally worth it! Great company, highly recommend!

I have had SoCo Heating and Cooling take care of my AC and Furnace maintenance for 2 years now. They are always professional, punctual, and thorough during their visit. They are reliable and honest. Every employee who has come to my home has been courteous and kind. Today, Mitch Kaiser was the service technician. He was prompt, professional and very friendly. He shared some knowledge on options to keep my family's allergies under control without pushing me into buying anything right away. He showed true engagement and customer service. He also took the time to explain everything that was going on with my furnace which showed dedication on his part. Thank you SoCo!

I cannot say enough wonderful things about this company. In March, we needed a brand new electric heater installed. Sunshine and Woody got someone out to help us quickly, as it was still cold and snowy. Billy and Devin worked for hours putting in the furnace. There were electrical issues with the original wiring, but SoCo had electricians get everything up to code. Every person we came in contact with was always professional and did a great job. I would use them again and recommend them to others without hesitation.

I had Cozy Club with SoCo which provides annual tune-ups as well as free diagnostic calls.
After 14 years, it was time to replace the furnace and a/c. Alejandro and Erik were fantastic. They were professional and kept working until the job was done. They even patiently taught me to use the new thermostat. They were the Dream Team.

Josh who came on the no heat call was also fantastic.

Every person I've dealt with has been great. I highly recommend SoCo

We have had the worst luck with hiring companies to work on our home. So it was wonderful to have a great experience especially with a purchase like a new A/C unit. We had the technician diagnosis our 32 year old unit and was very upfront on our options of repair and expectations. I requested info on a new unit and he did not push the most expensive unit he pushed what unit was going to be best for our home and family. We then decided on a new unit and had to call the office for payment and scheduling. We were not happy originally because we were given the impression that turn around was going to be fairly quick for install and we were told it would be almost a month out. We scheduled anyways. Thankfully the lady at the office contacted me next day on a Saturday that they were able to get us scheduled that week. We were thrilled that they managed to make a window for us. The install day was smooth and they worked quickly and got us running A/C again. They were very knowledgeable and patient when teaching us about our new thermostat. We are so thankful for the work and care put into our experience and

My furnace went out and I called on the recommendation of one of my neighbors. Even though they were booked solid the owner Ben came out to work on my furnace, he had me up and running and I ended up buying a whole house humidifier and a wireless thermostat that were installed by Kyle. They were neat, very friendly and fair. Even when they found other parts that needed to be replaced, they did it without raising the price of the estimate. They have a life long customer in me, and I will recommend to anyone. Great Job SoCo !!!!

We joined the cozy club at SoCo after moving to our new house. They're great to have around and wonderful to work with. They have repaired our water heater a couple of times now (replaced the original and fixed a warranty issue), the most recent when it went out right before Christmas! They're courteous, professional, and do a great job for the money. Highly recommend. (Shout out to Jacob and Chester for the last job. Great work guys and thanks!)

Just had and entire new AC unit installed at my house by Billy and Dan from SoCo. They were fantastic. Showed up right when they said they would, charged exactly what they estimated, and got the job done. We're so happy to have air conditioning again. They were professional and courteous too. I wish every service call I needed was done by people as good as the SoCo team.
Update: So as a part of my install, I got a free duct cleaning too. That happened today. Ron and DJ came out and took care of that. They were excellent as well. And honestly, I was a bit skeptical about the benefits of duct cleaning. But I have to say I was impressed with the results. It absolutely icreased the air coming out of the vents when the guys were done. They were fast, professional and friendly. Thanks so much to Billy, Dan, Ron, and DJ for all the improvements to my home's climate control. You guys were all great and I will absolutely recommend you to anyone that asks me about it.

I was impressed with the courtesy of SoCo from start to finish. Tim and Trevor were unable to repair my old unit but gave me a very fair estimate and answered all of my many questions. Billy and Westley were very professional, clean and respectful of my home all day throughout installation. Shannon was great with getting me hooked up with financing and ensuring that the work was done correctly. I will definitely be going back to SoCo heating and cooling for any future HVAC needs.