HVAC reviews in Denver, Colorado

Carlos arrived promptly and got my furnace back in service after "the other guys" couldn't figure it out. He fixed a problem that had been plaguing me for over a year. Knowledgeable, professional, prompt, and down-to-earth are just a few of the ways I could describe him. He is now my go-to guy for all my HVAC needs. I wholeheartedly recommend him to anyone in need of this service.

Having the team over was a breeze; they arrived just in time and were incredibly thorough with the A/C maintenance. Everything's ready for the warmer months ahead!

After experiencing chilly mornings, I decided to upgrade my heating system. The team arrived promptly, finishing the installation in just under 3 hours. Highly impressed!

Having a properly ventilated ceiling makes a world of difference in comfort and air quality. The technician's expertise was evident as they efficiently diagnosed and repaired the issue within an hour. I'm impressed by their professionalism and attention to detail.

thermal balance hvac service is a masterful ac repair company that executed a flawless initial inspection, delivered an accurate quote, and installed two hvac systems all within a mere 8 hours. this remarkable feat was accomplished by three dedicated and skilled teams. i would certainly endorse justin, braxton, and marc for all your ac repair needs in denver. it's a thumbs up from me, dr. kelly malin.

Justin is my preferred choice for any AC repair and related services at my home in Denver. His professionalism is outstanding, and he always goes the extra mile for his clients. I highly recommend trying to arrange for Justin to handle your AC service needs!

i have been consistently receiving exceptional service from thermal Balance HVAC Service in denver. they have always shown their honesty and readiness to help. marc and justin, the team, have always kept a professional and respectful attitude. in my view, there's no better hvac service in denver.

Braxton is absolutely first-rate! We initially contacted a larger firm, but they weren't available for almost a week. However, Braxton from Thermal Balance HVAC Service was at our location in Denver within 2 hours of our call and resolved our HVAC system issue in roughly 20 minutes. The charges were fair and Braxton's customer service abilities were exceptional. I would suggest him to anyone in need of HVAC system repair!

Had a great experience today with Thermal Balance HVAC Service, particularly with representative Justin and technician Braxton. The charges for maintaining two units and the appointment timing were agreeable when compared to other services. Justin was very helpful in outlining the process. Braxton, who called ahead of time and explained everything about HVAC maintenance processes upon his arrival, demonstrated a thorough understanding of each unit's status, tolerances, and conditions. He used advanced HVAC technology tools that provided data and solutions based on the HVAC system's metrics. He also displayed his expertise by cross-referencing his experiences with the application. My HVAC units are in excellent condition with no issues, thanks to Braxton. Both individuals were highly professional and polite. A truly positive experience!

When my hvac system broke down, it was replaced within two days. The polite lady who took my call, Marc the sales representative, and Justin and Braxton, the technicians, all provided an outstanding service. The installation of the new hvac system in Denver went without a hitch and the quality of work was high.

During a recent severe winter chill that saw temperatures plummet to 13 below, I found myself struggling with my Trane HVAC system which couldn't seem to heat my home beyond 66 degrees. It had been running nonstop for about 48 hours. I reached out to the office and spoke with Braxton, inquiring if there was any way to make my system produce more heat. Braxton assured me that he would send a technician to my Denver home that very day to take a look. Marc arrived and made some necessary adjustments to my HVAC system. Now, my home is comfortably warm at 70 degrees or more, and my HVAC system cycles off and on as it should. The team are true professionals and Trane HVAC systems are truly top-tier.

marc is amazing. he came over to install our new thermostat. he has a great personality and made us feel comfortable right from the start. he's very kind and really knows a lot about hvac systems. marc is someone you'll be glad to have working in your home—he truly cares. he walked us through all the thermostat features, making everything easy to understand. i also want to talk about braxton. i was really impressed with how he treated me and my husband. he answered every question we had, always stopping to make sure we were following along before moving on. he chatted with us, but when it was time for business, he was focused and extremely patient. even when i asked the same question a few times, he never made us feel bad about it. braxton always replied quickly to my texts, and never lost his patience. when he said he or his team would arrive at a certain time, they were always on time—sometimes even early. you just don't find that kind of service everywhere. if you want great care for your hvac needs in denver, call thermal balance hvac service.

since buying our home, we have had a couple of issues with our heater. both times we called for heater repair, and the technician, marc, came out to help us. the first time, we had a problem with our fan not turning off on the first floor. marc did several diagnostic tests and quickly found what was wrong. he fixed it, and the heater worked great all winter. this spring, we had a similar issue. marc returned, did a careful diagnostic check, and found out we needed a new circuit board. it was ordered right away and replaced the next day. we are very happy with the heater repair service we received. marc is very thorough with his diagnostic work and always takes time to explain the repairs to us. he really knows what he’s doing and is a big help.

Recently, I found myself in need of a fast furnace repair. I reached out and had a conversation with Justin from Thermal Balance HVAC Service late in the day, just around their closing time, to inform them that my furnace was malfunctioning. Despite the weather in Denver being relatively mild, I didn't request an emergency service call. I was thrilled when Justin assured me he would be there first thing the next morning. True to his word, he showed up promptly, quickly identified the issue, and rectified it. The charges for the service and repair were surprisingly affordable. Going forward, I'll be reaching out to them for all my future furnace and AC maintenance needs.

i had an excellent experience with this team. their prices are competitive, and they responded quickly to my needs. they handled a complete furnace replacement for me during a particularly cold time, and their installation team worked hard to get my heating back on track. the office staff was courteous, helpful, and accommodating while addressing a couple of minor follow-up issues i had before settling my bill. i’m completely satisfied and would recommend them to anyone seeking a dependable hvac service provider.

Marc, Braxton and the rest of the team from Thermal Balance HVAC Service really went above and beyond in handling the repair of our air conditioner. Even though we were initially given a 45-day estimate for a replacement coil, they impressively managed to cut it down to just 4 days. Always on time, they executed an outstanding job in Denver. After completion, they made sure everything was neat and clean. We've been depending on their AC repair services for years, and they've always delivered. They're unquestionably a trusted partner for air conditioning maintenance.

UPDATE: Our furnace suddenly stopped emitting warm air. I reached out to my home insurance and they arranged for a service recall with Thermal Balance HVAC Service. Marc had his team over on the day before the scheduled service and figured out the problem. It turned out that the heat exchanger was faulty and they ended up replacing the whole external furnace unit. The customer service provided by Marc and his team was exceptional! Marc and his team were real lifesavers. Our furnace stopped giving off warm air due to a faulty ignitor. Marc came out, replaced it, and informed us that our furnace's gas pressure was low and might face issues in the upcoming weeks. Just a week later, our furnace started struggling to keep our home warm, even during the night. Thermal Balance HVAC Service coordinated with our home insurance and within a week, they replaced our entire furnace system. The technicians, Justin and Braxton, were professional and performed outstanding work, completing everything within about 3-4 hours. Now, we no longer face any heating issues and our home is once again a comfortable place to relax in.

For the past several years, Marc has been our trusted expert for all our furnace repair needs. He is always just a call or message away. The prices are very reasonable, and the service is consistently exceptional and top-notch. There’s never any pressure to upsell or overcharge. Once, another company suggested that we replace our furnace, but Marc quickly diagnosed the issue and fixed it for just a couple of hundred dollars. With multiple units, he is always available when needed, providing the best quality service at the lowest price. Now, he’s the go-to expert for many of my friends as well, and they also receive outstanding service.

one of our ac units started leaking near the input valve, and another was taking a long time to cool the room, so we reached out to thermal balance hvac service in denver. marc came to check things out and recommended replacing the input valve and fixing the issue with the slow unit. he also noticed two return vents that weren’t working and suggested replacing those as well. marc returned later to handle the repairs, and he managed to get everything done without needing to cut into the walls or molding. this was impressive since the parts were really old and hard to remove from tight spaces. after testing the system, everything worked perfectly—no more leaks, and the cooling was right on time. highly recommend if you need ac repairs!

We started using an HVAC service shortly after buying our home three years ago. Our initial experience with another provider was not great, as they falsely claimed our system needed to be replaced when it was just a sensor that had caused the compressor to shut down. However, the team we found next was very honest and quickly identified the sensor issue, reassuring us that our system was only seven years old and didn’t need replacing. Since then, we had them install a split wall unit in our lanai, and the results have been fantastic. They also perform semi-annual maintenance, and working with them has been a real pleasure.

I needed a new AC condenser and evaporator coil because my old system had a leak and was getting old, so I contacted Thermal Balance HVAC Service for a consultation and quote. They originally scheduled me for an evening appointment, but then called back a couple of hours later to let me know they could come by even sooner due to a cancellation. I happily agreed. Braxton arrived at my home shortly after, checked the furnace where the evaporator coil connects, and inspected the outdoor AC condenser. He explained that the copper line would need to be upgraded from a 1/4 inch to a 3/8 inch line for the new unit. After looking over everything needed for the job, Braxton sat down with me and provided two different options for the replacement. While we talked, he explained things clearly and was very pleasant to speak with. I found the quotes to be fair and reasonable. The installation was scheduled just two days later. I’m very impressed with the service so far and feel confident the installation will go smoothly. I also received a free one-year system checkup included in the package.