HVAC reviews in Denver, Colorado

I've been using this HVAC company for several years now, after my previous technician retired and recommended them. From the start, Marc explained exactly what type of air conditioning system I needed for my home and didn’t try to upsell me on anything unnecessary. I reached out to a couple of other HVAC companies for quotes, but this team was the only one that gave me an honest and accurate estimate based on my actual needs. They might not be the lowest price around, but their honesty and attention to detail make them the best choice. Since the installation, they’ve only needed to come back for regular maintenance, and everything has been running smoothly. After they put in my new AC system, I noticed my utility bills went down by almost $100 each month, which was a great bonus. I highly recommend them for anyone needing reliable HVAC service in Colorado, especially with the hot summers we get here.

After struggling through some chilly nights here in Denver, our AC system finally quit working. We reached out to Thermal Balance HVAC Service, and they really saved the day! From our first call, the office staff was friendly and helpful. Marc, the technician who came out, was professional, knowledgeable, and very respectful of our home. He quickly diagnosed the issue and got our AC repaired so we could stay comfortable again. The whole process was smooth, and the team made sure everything was cleaned up before they left. If you need AC repair or any HVAC help, this company is reliable and provides excellent service. Highly recommend!

From the first call to the final installation, the team was outstanding. Braxton was extremely knowledgeable about AC repair and helped me find the best, most cost-effective solution for my home in Denver. He never tried to upsell me, just focused on what would work best for my needs. He also explained all the rebate programs and tax credits available, which made the process much easier to understand. The office team helped walk me through the paperwork for the reimbursements, which I really appreciated. This is my second time getting AC service with them, and their installation work is always top-notch. They even have a licensed electrician on their crew, so everything is handled smoothly. Their warranty agreement is excellent—it even covers routine cleaning and maintenance for the unit, which gives me extra peace of mind. I highly recommend their service to anyone needing AC repair or installation in Denver.

I had a great experience with this company for our heater repair. When we got home in Denver, it was way too cold inside. I called them right away since their contact info was on our thermostat, and they were able to send someone out to our house in less than two hours. Marc was very professional and made sure our heater was fixed quickly and properly. The whole team uses quality parts and really cares about the comfort of their customers. Thanks to them, our family was warm and comfortable again. I highly recommend their heater repair service to anyone in Denver.

I can’t say enough good things about Thermal Balance HVAC Service. We needed our old furnace replaced in Denver, and Marc handled everything from start to finish. The quote came quickly, and he understood exactly what we needed. He was professional, friendly, and made sure the job was done fast and right. The price was better than the big companies around. If you need furnace repair or replacement, I highly recommend giving them a call. Based on my experience and the other reviews, their great service is well deserved!

when my furnace stopped working, i reached out to thermal balance hvac service and was really impressed with their service. they responded quickly and sent a technician right away. a big thanks to marc for coming out on a saturday morning to get our hvac system running smoothly again—he really went the extra mile! if you need any heating or cooling work done, i highly recommend their team. their professionalism, expertise, and commitment to customer satisfaction are top-notch. i will definitely call them again for any future hvac needs.

Thermal Balance HVAC Service provided excellent service when I needed an air conditioning tune-up for my home. They were able to schedule me quickly, which I really appreciated, especially with the warm Colorado weather. Marc arrived on time, was very friendly, and worked hard to make sure everything was running smoothly. He discovered that one of the ducts had come loose from the main unit, which was why our house wasn’t staying as cool as it should. After reattaching the ductwork and fine-tuning the system, the air conditioning worked perfectly and the whole house felt much more comfortable. The price for the ductwork repair was a bit higher than I expected, but the quality and thoroughness of the service made it worth it. Overall, I’m very happy with how everything turned out!

I recently called Thermal Balance HVAC Service for the first time to take care of some maintenance on my furnace and hot water boiler. I had started noticing some strange noises coming from the furnace, so I wanted to get it checked out before the cold Colorado winter really set in. Setting up the appointment was easy, and Justin arrived right on schedule. He was friendly and professional, and after a thorough cleaning and inspection, he explained everything he found in simple terms. I am very happy with the service and plan to use them for my yearly furnace maintenance. I highly recommend their team to anyone needing furnace repair or upkeep.

I had an excellent experience working with this HVAC company in Denver to replace my old heating and cooling system. From the first visit, their professionalism stood out. Justin, the technician who came to give me an estimate, was very knowledgeable about HVAC systems and took the time to clearly explain all the different options to fit my home’s needs. The installation crew—Marc, Braxton, and Justin—were also impressive. They were friendly, professional, and worked hard to get everything done efficiently, even though it was a long day for them. They handled all the sheet metal work on site, making sure the new ductwork fit perfectly. I really appreciated the attention to detail and the quality of their service. I’m happy to recommend this team to anyone in Denver needing HVAC replacement or service!

We had a recurring issue that others couldn’t fix, but the HVAC technician identified the root cause and resolved it properly.

After years of neglect, my HVAC system feels brand new! The team was incredibly thorough, and I noticed a difference in air quality within an hour.

Phone interaction was awful. I had all the info needed to get a simple round about figure that I was able to get from 5 other companies and they refused requesting a guy come out.

The Service technician was awesome and very knowledgeable. Fast, pleasant, patient. The price was very fair and will not hesitate to recommend refer him more!!

They're quick to respond when I need to make an appointment or just stop by if I'm in need of a little help. Their work is always on point, and they're always friendly. I can't recommend them enough!

John did a fantastic job installing my new hot water heater and fixing my air conditioner! I would recommend him to everyone I know! I only want Matt back in the future.

I hired Huxley HVAC Repair for a service on my furnace. Their technician came out the same day i called. They were very professional but friendly. They were also very knowledgeable and explained to me what they did.Their work was very outstanding.I will highly recommend them.

I explicitly asked how much an A/C diagnostic costs, and I was told $49. When the technician went to charge my card he said it was $49 for a trip charge plus a $170 per hour fee. So over $200 for an A/C diagnostic. I told him that was not acceptable because the hourly fee was not communicated to me by the scheduler. He got angry and said that he and his company deserve to be paid, challenged me to say that he doesn't deserve to be paid for his time, and that hourly charges are normal. Which is not true because all of the other HVAC companies I contacted only had a single diagnostics fee.

Absolutely unacceptable business practice. I have had DOZENS of contractors come to my house to quote everything from drywall to HVAC to insulation. They have always been upfront about costs and never surprised me with uncommunicated costs.

I did not receive a diagnostic report with any explanation of the issues or options for fixing the problem. The only follow up information I received was a quote for a system replacement for $11,000. And quotes for system replacements should be free, which just makes the service feel even more scammy. I called the company to communicate my displeasure about the non-communicated fee and to say that I was expecting a diagnostic report, but I never had any follow up communication back since then.

Just had an excellent experience with Huxley HVAC Repair. Right from the start when they came to give us our quote until the very end after clean up. They were all very courteous and helpful with any questions or concerns. They started the job as scheduled and completed ahead of schedule. Would have them back for any work in the future.

The technician was punctual and professional. The repair was completed successfully.

Keep looking. You can do better than these guys.

I purchased a new AC unit from Huxley last June, 2023. It worked fine last summer, but when I needed it last week (June, 2024) it failed to produce cold air.

No problem, right?? The unit is still under Parts & Labor warranty.

Huxley has made three service appointments with me this week and failed to show up (or call) all three times. Now they don't answer my calls.

They keep me stuck in my stifling home waiting for their service tech per these appointments. Its over 90 degrees every day since the unit failed to work.

As I said, keep looking. Save yourself the aggravation of working with Huxley.

Thorough and efficient A/C check-up; cool air flows perfectly now. Highly recommend!