All reviews for Proactive Sewer & Drain

Phil and his team were absolutely amazing to work with. The care and professionalism were outstanding and their communication was even better than that.

I will never call anyone else for drain/sewer work. They have earned my business, hands-down.

We had a minor issue during the sewer inspection of our new home. AND the reason I recommend Proactive Sewer and Drain is because the owner stepped up and made it right. I applaud businesses when they do the right thing and take accountability. This business did just that!! Well done!

I'm a Denver realtor and I've used Phil upwards of 10x if not more. He's very professional, timely, calls back/texts promptly, and is always thousands of dollars less than other sewer repair companies. I would recommend Phil and ProActive Sewer & Drain over and over again!

Great family run business! Proactive came out to replace a toilet flange and reset the toilet. I had them come out after a larger company tried to scam me out of a lot of money for the same job. They came to my house right away, explained the whole process, told me about the cost of parts and then fixed the toilet for me. PLUS they charged me a fair price for the work done.

Phil and Moses at Proactive Sewer were fantastic to work with. They replaced my sewer line in Spring of 2018 at a fair price. They didn't try to oversell me and weren't high pressure. What started out as a simple pipe bursting job ended up turning into a full trench and replace due to a low spot in the line. Despite snow, rain, collapses and other challenges the team got the job done and kept me updated without increasing the price from the original quote. I have recommended them to several friends already who are buying houses and need scopes/inspections. If I ever need sewer work done in the future these will be the first guys I call.

I recently had a sewer line problem late one evening and didn't know what to do. I contacted Proactive Sewer & Drain and they were here the next morning. The tech that came to the house was Moises and he was amazing! He explained the process thoroughly, let me watch and ask questions as well. He cleared the obstruction in the sewer line, did a camera inspection of the main sewer and provided a video/written report. He was awesome! Their pricing was fair and reasonable. I would recommend them to anyone!

The entire Proactive team is professional, efficient, courteous, and took care of our problem in a hurry. They showed up on time, worked quickly to solve the problem, and came back the next day to scope the line and show us their work before we paid.

Their price was literally half of Roto Rooter's for the same job and they didn't charge us extra to remove the 55ft of auger RR got stuck in our sewer line. Proactive was even willing to work with us on payment if we needed it.

I will only use this company for any future sewer needs.

Had a great experience with both Chris, the technician who came out and scoped our sewer line, and the owner, Phil. After receiving the report I had some additional questions, but Phil took the time to really explain their recommendation and make sure that all of my questions and concerns were addressed. These guys are experts that really know their stuff, demonstrated a high degree of customer service and professionalism, and I would definitely recommend them for sewer scoping needs.

To Pro-Active Sewer & Drain & Technicians Isaiah & Moses.
Thank You so very much for going the extra mile and checking things that I was surprised that you would check. Isaiah, my son recommended your company because of you fixing his drain problem. Moses, I feel that you & your company went above and beyond the call of service. I was amazed by your Service, Care, Honesty and finding the problem quickly. I expected you to be at our house for hours. I also expected the bill was going to be large. It was not and for myself being on Social Security and watching every penny, I am very Thankful for the honesty of your company, and your employees!
I recommended your company 10 minutes after you left our home. Moses, If and when we have another sewer and drain problem, I will ask for you. Thank you again for your excellent service and being a business with such high integrity!!!
Thank You! from Randy and Lori

I took about 6 bids to fix my collapsed sewer line needing a partial or complete new line from the home to the street. Proactive Sewer & Drain gave a bid 50% less than others were charging for 1/2 the line replacement! They're work was finished in 1 day and was done flawlessly, including repaving some of the street. Thank you much PS & D. You have integrity.

We had a full stoppage of our sewer line due to roots and a blockage that resulted from it. Using our home warranty company and the plumbing company they referred us to, that plumbing company came out and “snaked” our line with no root cutting bit, and a very poor quality camera (that coincidentally didn’t come with a copy of the video), said that there was no other solution except to fully replace our sewer line to the street, and that it would cost us between $10-14-THOUSAND dollars to do the repair. They also charged me the standard $75 trip charge that is part of our home warranty company fee, plus another $317 to do no real work ($150 of which was to “pull the toilet”...ridiculous). Almost $400 worth of fees for about 40 minutes of work that didn’t really address the issue at best, and was straight-out deceptive at worst.

I decided on a second opinion, and based on some neighborhood Facebook referrals, we called Pro-Active. They came out same day to take a look. In order to do a careful assessment, given our situation, the Pro-Active technician came back first thing the following morning with all the correct tools and a high quality scope to clean the line and then assess whether our line was in poor enough condition to warrant a replacement. He spent about 1.5 hours carefully cleaning out the lines and said that the lines are really in pretty good shape and that regular maintenance should be all we need. They charged $239 total to do over 3 hours worth of work and saved us literally over $10,000 by being honest and professional. He cleaned up the bathroom before he left and was kind and thorough. And he ran water through the line for 15 minutes to make sure everything was flowing properly before he left. We are in good shape and are very pleased. We’ll be calling them going forward to do our ongoing maintenance. Thanks Pro-Active for helping us out! We highly recommend them!

Proactive replaced the sewer line at a house my wife and I purchased. The previous owners were the ones who hired them, and they made a great choice!

The work was done right the first time and signed off on without incident from the city, but what's more impressive is that Phil and his team came back to our house on two separate occasions to do follow up work on the property (replacing pavers, leveling sewer caps) at 2 and 12 months after the work was originally done. Absolutely amazing dedication to our satisfaction with their work, especially considering that we weren't even the people that hired them!

Great experience with Proactive Sewer & Drain! Got our secondary pipe hydrojetted because of a back up in the downstairs laundry room. Price was extremely reasonable and competitive. Technician was on time, friendly, and answered all of our questions. Bonus 30 day warranty on the work too, which is almost unheard of. We are very happy with the service performed and highly recommend to anyone with sewer/plumbing issues!

Proactive Drain and Sewer did a great job clearing and repairing root damage in our sewer lines. They've exceeded my already high expectations for quality and work ethic. When unexpected issues arose, I called Phil and he went above and beyond to ensure that I was happy with the repair, and did so in a timely manner. I would absolutely recommend Proactive and would not hesitate to call them again for future work.

Proactive Sewer and Drain were awesome to work with. I had a break in my sewer line that I needed to get fixed. Not only was Proactive able to give me a fair and reasonable quote (that was $2k under what other companies gave me for a smaller fix), but they also were upfront with me as to what the cost would be if I ended up having to replace the entire sewer line (as opposed to other companies that purposely left that "open ended").

At the end of the day, if you want quality work at fair prices, with transparent and super respectful folks, trust Proactive!!

Also, April of Proactive was an absolute pleasure to work with!

Proactive Sewer is the best sewer company around! I will never use anybody else for my sewer problems. Whenever I call in, the receptionist is so sweet and helpful and answers my many questions and goes over the initial pricing with me. Moises is always so kind when he comes out to our house, and he is so professional. When we first bought the house, we were told we would need to replace part of the sewer line. We had Proactive Sewer come out to give us a 2nd opinion, and Moises was so honest ad upfront and told us that our sewer line looked great after doing a scope. He saved us thousands of dollars with his honesty and it reflected on the company so well! Absolutely love and appreciate this company.

I was in the process of selling my home when the inspection uncovered a displacement in my sewer line. We immediately submitted for a variety of bids and Proactive Sewer & Drain were extremely fast in responding with an estimate, had a guy out to double-check the line with their own scope, and performed the locate to ensure it was within my yard. Service was scheduled and completed only a few days later! I couldn't be more happy with the quick response times, quality work, and super friendly staff. I highly recommend these guys if you want quality work at a fair price. Fantastic!

Replaced main sewer line. All done in one day! Excellent work and the crew were great. Very competitive quote and Phil said they stand behind their work with a 5 year guarantee!

Not a fan. I have been in the business for many years and every time they end up with their name on our jobs things are a mess.

Awfull costumer service, rescheduled on us 3 times and on the last day we had available to have the job done never showed up. Said he wasn't interested on doing the job anymore. Phill was the name of the person we talked too. That's definitely not how to treat costumers or to run a business. I DO NOT RECOMEND THEM TO ANYONE. I would give negative stars if possible.

Would like to leave zero stars but the page makes you leave at least one.
Had a collapsed drain under my basement floor. Proactive came over on a Saturday morning to locate the blockage. They located the blockage, said they could repair it Monday, and would email me an estimate that afternoon. Did not get an email. On Sunday I called and left message and texted asking where the estimate was and if they were going to pull a permit for the work as required by the city. Never heard anything back. Took the day off work Monday expecting them to show up. They did not show up so I called and asked what was going on. They said that pulling a permit would require them to leave the hole open so it could be inspected. I replied I understood and they said they would call back. Never heard back. Would be leery of a company that doesn't want to pull required permits.