Lifetime Home Remodeling Denver (Windows, Siding, Bath)

Darrin, Eric and crew did an excellent job during the installation. They took great care of my property and made the most minimal mess possible.

We had a few windows and our siding replaced by Lifetime. When they replaced the windows, they tore a chunk out of the corner wall between the 2 windows. We had to have them come back and fix that, which they used caulking to try and fix a huge hole in the drywall. So we had a huge blob of shiny caulking formed to make a corner onto a wall. Called them back in, letting them know that was not an adequate fix so they finally sent in someone to repair the drywall properly. The siding looked good from a quick glance, but then when we really started to look we discovered a lot of places where they rushed and cut corners instead of doing things properly. The drains weren't installed back where they came from and were put back on the house crooked and with not enough fasteners, we had leaks around windows, areas that weren't sealed, places they didn't finish painting, and they ripped shingles in our 3 month old roof. We have now had to have them come back out more than 5 times to repair or seal up things that they left behind. This last time they sent one of their managers out to look at what needed to be repaired. Since the siding was done, we have had a leak around our kitchen window and the wood above the window has rotted from the leak as well. The guy they sent out said that there's no way they could have caused that leak cause they don't touch decks and it looked like the leak was coming from the flashing around the deck. So he refused to look at it until we hired someone to come out and take the deck off so he could assure us it wasn't them. We didn't have a leak around that window before the new siding was put on, and nobody else has been here to do any work around that window except them. Once the spot where the leak was coming from was revealed, he showed me that it wasn't them and that it was from the previous deck people drilling a hole into the flashing. I asked him why it wouldn't have leaked until after the new siding was put on, and he said because the old siding would have covered up that hole that was drilled into the deck. I asked him why they wouldn't have made sure it was sealed properly if we paid for all new siding, and he said that they don't touch decks and that they don't fix previous problems either. Ok, but we had no leak, and now we do...and all of your excuses are "we don't touch decks" and "we don't fix previous problems." But this wasn't a problem until the new siding went on. So then I ask him about the rips and holes in the roof next to the siding. He says that it's paint and bad cuts in the shingles. We had our roof replaced 3 months before the siding was replaced. I said to him there's no way our brand new roof had these issues in this spot, when the only other people who were up there were them. He asked if I had proof, I said no. So he asked the deck guy I had out here if he could come look at it too, to get a second opinion on the "paint" and "bad cuts" in the shingles. The deck guy agreed with me that they are holes and rips. The siding guy then started complaining about how "they always get blamed for everything" and also stated that "if you have no proof and we have to proof otherwise, then I guess we take the blame again like we AWAYS do." I can't tell you the amount of times he repeated that "they don't touch the roofs so I don't know how we did it" and "we don't touch the deck so I don't know how that's our fault" and "we always get blamed for everything." Well, if you always get blamed for everything, there must be an issue?? Continued....

I had two very large windows replaced by Lifetime. I was very pleased with their contractors - they were on time, cleaned up
their work space perfectly, and performed a job well done.
Mr. Hector Pena, project manager for Lifetime, came by and checked out the project. He made a couple of adjustments and made sure I was very satisfied with the work done.