All reviews for Luminous Electric, Heating, & Cooling

Luminous is a breath of fresh air to work with. Out of multiple companies that I reached out to, they were the most responsive and the most interested in my particular project to ensure I got the right service. Alan was our technician who came out to give us a quote, and he is extremely knowledgeable about what can and cannot be done. Alan was extremely helpful in mapping out different approaches to the project to ensure we found the best fit. He was able to answer any question that I could think of, and was extremely respectful and patient. I would recommend luminous to anyone in the greater Denver area looking to get electrical work done.

EDIT: I wanted to update my review now that the work has been completed. Alan was right on time to the appointment, and shortly after Matt arrived with the trencher that was needed to complete the underground work. We discussed some improvements to our original approach, and I loved the extra thought and attention that this shows. The team isn’t just handling this as another job, but taking the time to make sure it’s done right.

The job was completed in one day, and came out excellent. Alan and Matt were extremely helpful and very open to explaining things to me along the way, or bringing me out to take a look at any milestone progress. Alan was great in overseeing the project, and Matt was incredibly hard working throughout the day. The two of them knew exactly what to do and worked together so seamlessly. There was no obstacle that they ran into that they couldn’t handle, and I will certainly be hiring the Luminous team again for future electrical work.

Dalton did an excellent installation of my outside GFI outlet. Luminous did give a discount when I raised concern over service fee. Overall the price I feel was fair and reasonable. Phone staff was very courteous and helpful. I am very pleased with the service provided.

We were very impressed with Dalton. He was very knowledgeable, professional and helped us make an informed decision on our project. We will definitely recommend, thanks!
*Matt did a phenomenal job for us. The project wasn’t a simple one and Matt worked hard to make sure our breaker box was put in correctly and to code plus getting our ac updated and working. We still have more to do and feel confident in having Luminous do that for us. Thanks for your hard work!

Dalton has won my trust. He came in with expertise and was able to make quick work of a big project. I am so so grateful to have found him.
Gaspar has been absolutely wonderful! He has been honest, reliable, and taken extra time to make sure I understand what's going on with my house. Thank you!!

Working with Luminous has been an excellent experience. We have had a fair amount of work done by them, from ambiguous repairs on our home (half the outlets didn't work when we moved in, Luminous diagnosed and fixed them all for a very reasonable price), to installing an EV level 2 charger, to quoting us for turning our unfinished studio space into a proper live-in suite.

Communication with them has always been easy, every tech who has come out (we've worked with three or four different techs at this point) has been knowledgable, pleasant, and gone above and beyond the ask to meet our needs.

Dalton Carter, a tech with Luminous, stopped by today and gave us more than our fair share of his time, working with us on every question and imagining with our studio. His advice was grounded, specific, and actionable with bite sized step suggestions along the way as our budget is not limitless.

They are an excellent service company and deserving of the 5 star rating.

I needed some outdoor plugs replaced that were 30 years old. Alan was the tech from Luminous and he did an outstanding job. Alan was very professional and he made some suggestions and recommendations on what my options were. The work was done fast and looked great. Attached is a pictur one of the outlets installed. I signed up previously for the Safety & Savings plan so service fee was waived. I’ll be be getting new ceiling fans and some more electrical work done in the near future. Also, great communication throughout the whole process.
Thanks Luminous and Alan!!!

Matt arrived early in the scheduled time window which worked well for me. He was knowledgeable and offered options for the project I was planning. The cost estimate for the work appears fair. The reason I gave 4 stars was for scheduling. It took 3 tries to get someone to come out. The first appointment was changed due to a staffing shortage- no problem. I arrived for the second scheduled appointment and after waiting 2 hours I was told the electrician would not be able to make it and we rescheduled again for the next day which went well. To their credit, Luminous Electric waived the service fee because of the last minute cancellation.

I had some lights and outlets that weren’t working, so I called Luminous to troubleshoot and fix the issue. When they arrived, they didn’t even look at anything and told me it would be $600+ due to the age of my home. They showed me their flat rate pricing from a sheet of paper. After I told them I was not interested in their services, they still charged me a $69 trip fee to just drive to my house and show me a sheet of paper. They should have just provided the flat rate pricing over the phone to save both of us time and me $69.