Home Services reviews in Fort Collins, Colorado

4.8 based on 2927 reviews Back to the listing
    5

    Gee and his team did a great Spring cleanup for us in addition to trimming some trees. Highly recommend them.

    5

    Our previous house owner recommended Guillermo and Siesta Lawn Care. We thought we'd give it a try for a major yard cleanup and we're very happy we did. We have a maple tree in a rock strip that was surrounded by a lot of nondescript greenery ('volunteers', bushes, etc.) and we had all that removed entirely and it looks so much better. In another area we removed three scruffy plants with root balls that had to be dug out. In our initial walkthrough for an estimate, Guillermo had pointed out an overhanging branch from a neighbor's tree with lots of lower branches that he suggested removing, which we also did, after I had checked with my neighbor. And we had a large lilac bush past its prime removed entirely, roots and all. Again a lot of work and lots of stuff to haul away. My wife also wanted compost and mulch for two strips for gardening. So, all in all, we had a lot done and Guillermo's crew ⏤ several guys over a few hours ⏤ did it much faster and better than we expected, all for about 1.5K. Recommended.

    5

    Great Customer Service and Experience!

    5

    Guillermo and his team have been helping me with my yard for the last couple of years. Last year they helped me design and did the install for a riverbed rock design in my backyard. I’ve been trying to eliminate grass and they have helped me come up with ideas. I replaced almost all of my mulch with stone last year. They do a great job at spring and fall cleanup as well. Super reliable, really friendly and responsive. You can trust Guillermo to be fair and honest. If you have any issues at all, he will make it right. I plan on continuing to work with them on several other projects.

    5

    Very easy to work with, and did a great job!

    1

    BBB complaint comes tomorrow in addition to every other way to make your lives inconvenient after you decided to message me back.

    5

    Excellent service and great value. Local company that provides top quality service and care.

    5

    Great service by a world-class crew. This team got my home looking sharp!

    1

    BILLING ME FOR SNOW REMOVAL WHEN THEY HAVE NEVER DONE SNOW REMOVAL FOR ME! SENT ME A BILL FOR JAN AND FEB 2021 !!!!!
    DON'T RESPOND TO COMMUNICATION, DON'T SHOW UP AND THEN BILL FOR SERVICES NOT PERFORMED!
    S-C-A-M AS FAS AS MY EXPERIENCE WENT

    1

    I attempted multiple time to hire this service and would get either no answer or they wouldn't listen to my availability and attempt to schedule me when I said I wasn't available. I can only assume they are the cheapest I've found for a reason.

    5

    Excellent service! Punctual, easy to work with, and professional. Worth every penny!

    5

    Marcus and his crew did a great job pruning our shrubs at a very reasonable price!

    5

    Excellent service!!! I was very fortunate to have them help me out with all our leaves!!! They fit me in when this season they are super busy, and I couldn’t be more thankful!! I have a bee hive and they were very safe and gentle around it, and they were very professional!!! Thank you very much for all your help!

    5

    Had these guys do a Spring Clean Up. They did an excellent job. Great crew as well. Will hire them for other yard work!

    5

    Gee came over to look at our yard. Quoted me a good price to mow the grass while I was traveling. Yard looking beautiful after I returned after being gone for two weeks.

    1

    They mow our neighbors lawn and consistently spray rocks into our lawn and damage the landscaping. Doesn’t seem like they pay attention very well.

    5

    Great work with lawn care and snow removal.

    5

    Siesta Lawn Care! I called today, he came today. 10 minutes. Fast & efficient. A job well done! I'll be using him from now on... And telling all my neighbors.:)

    3

    I would appreciate better communication. The last snow storm that was 7-9" my properties were not plowed until the 3rd day. No contact was made until late the day of the storm and what was stated did not happen. I understand it was an equipment breakdown, but I should have been kept abreast of the schedule.

    1

    I'd like to share with you the story of my experience with Siesta Lawn Care. I hired them to mow my grass in late spring this year. The first bill they sent me charged me for two weeks of mowing prior to when they actually started. I called the company and they were willing to correct it, and I adjusted my payment on the first bill.
    As the summer went on, I started to notice that there was no rhyme or reason to when I would receive bills from them. Some bills would show up at the end of the month, some would show up two months late. Once, I received two months worth of bills on the same day. From a budgeting standpoint, this was terrifically inconvenient for me, but I found a way to pay each month.
    Around late August, I turned down my watering times and my grass did not grow as quickly or as much as it did in the earlier months. I also started to notice that on Thursdays, when mowing would typically take place, the signs that the mowers had been there (a few clippings here and there in the driveway or on the flagstones in the backyard) stopped showing up. My assumption was that they noticed that there was no longer a need to mow weekly, and so they adjusted their schedule. Then, a few days ago (in DECEMBER), I received a bill for the weeks they claimed they mowed in September. I tried to call to air my frustration at the lateness of the bill and to question whether or not all those weeks were weeks they actually showed up, but I received a message saying that their voicemail was full. I emailed Guillermo (the owner of the company) and voiced my frustration. Guillermo replied saying that I must be wrong; he mowed every week in September and even some in October, a fact I highly doubt based on what I saw in my own yard.
    Furthermore, Guillermo also accused me of being past due on one of my bills, a bill from June, which I found offensive for two reasons: one, I had always paid my bill on time, and I emailed him screenshots of the checks he cashed to prove that was true. Secondly, if by some chance I hadn't paid, he only informed me that I was past due because I contacted him first. If I was past due in June, I would have liked to have been informed about it before December, and who knows when I would have heard about it if I hadn't contacted him first. When I pointed out his mistake, Guillermo did not respond to my email and apologize to me, but rather had his office manager reply to the email I sent him and say it was her fault instead.
    There are a lot of companies that will mow your lawn for you. I'm sure many of them do a great job. I can't complain about the quality of work that Siesta Lawn Care did on the weeks they showed up at my house. But if you're looking for a company that sends you timely and regular bills, this is not it. If you're looking for a company that keeps accurate records so they know when you have paid or not, this isn't it. And if you're looking for a company that communicates effectively and is run by an owner who recognizes and fixes his own mistakes, this is not it. I cannot recommend Siesta Lawn Care, and I suggest you find another company to take care of your yard.

    EDIT: Google does not let me reply to the owner's reply below, so allow me to do it here, as an edit to my original review: Guillermo, while I appreciate your recognition that invoicing is not a strength of your company, the appropriate forum to apologize to me would have been the email I originally sent you. It seems as though you are not concerned with customer service unless the customer voices their frustration publicly. If you truly believed what you said in your reply here, you would have had the decency to say it to me when I emailed you first. It is clear that your company's reputation is of greater importance to you than the satisfaction of your customers. So if you are interested in hiring a company for which "invoicing is one of [their] weak points" and who won't address you directly unless you post a review online, then by all means, go with Siesta Lawn Care.

    5

    Gee and his crew went above and beyond our expectations with the fall clean up of our large landscaped yard. They were fast and efficient, and always courteous. We fully intend to use them every year. Great job!