Waste Management reviews in Fort Collins, Colorado

Everyone on our block did not get their trash picked up on June 19, even though our recycling was picked up that day. Since we reported it after 6 p.m. on June 19, the trash wasn't picked up until two business days later. It seems like your company should have sent an email explanation as to why our whole block's trash was not picked up on June 19.

The Larimer County Landfill is not run by Waste Management. Do not call the Landfill if you are trying to get in touch with Waste Management. Google has the information wrong.

When I called to cancel my service they missed my final pick up. I spent hours on the phone getting that done. Then spent even more time on the phone trying to get the cans picked up. It was told by the company that I would owe $85 for a cancellation fee and to pick up my cans. When I reached out and told them that no the company does that, They said they were the account and then charged me anyway. Very poor customer service experience all the way around. It's easy to order service and they're happy to take your money but good luck getting a hold of them.

The girl at counter #2 is very friendly and explained everything well to us.

Great place to take a large dump!

Friendly staff, straightforward process, and quick dump experience. Would recommend disposing of your load here. No holes to dump into… just dump where you want in the designated area. You’ll leave saying, “wow, that was a great dump experience.”

Rude , entitled, no helpful. Who ever answers the phone needs customer service training. I asked some simple questions and was met with nothing but attitude and aggression. EAD

Breakdown and drive 25 min to recycle a pickup truck full of Jeff Bezos's oversized shipping boxes, $35. Trying to stuff a truckload of cardboard into the landfills 3 overloaded bins, priceless!

I have used this Landfill many many times and it is one of the best I’ve ever been to and I’ve been to a lot. The place where you dump is always cleaned up and there’s always someone to guide you on where to go to dump. Larimer County is lucky to have such a nice Landfill for their community. Staff is friendly and the lines can get long but move along pretty quickly.