Home Services reviews in Littleton, Colorado

I’ve been a satisfied customer for quite a few years. Today, the technician did a fertilization but, when done, left both our gates wide open! We have animals but, thank goodness I checked the gate before letting them out or they would have been lost!!! And, secondly, I always get the automated “Trudy” call the day prior to them coming out as my gate is locked and I can get it open for them. Today, I got the call less than an hour before the driver arrived! Thank goodness I happened to be home. So, what’s up with that? My biggest concern is the gate being left open…. There’s no excuse for that!

We went with TruGreen beginning towards the end of last season. Up until that point, I was maintaining my front yard and everything was good to go. Fast forward to now, 1/3 of my yard is now dead with some additional patches on the border as well. In order to get to the bottom of what was going on, I requested soil samples to be taken from the effected areas. That was done in June and there has still been no call/ correspondence with the results. A notification from our HOA was sent to us stating we are in violation and we would be fined if it wasn't taken care of....that's how bad it is. It looks like we are going to have to replace those portions of dead patches, which is at a significant cost to us as a result of TruGreen's breach of its duties and promises under our service contract. We would call and request to speak to someone in a higher position and get the response of, "You'll receive a phone call in 48-72 hours...." and there would be no phone call. Fortunately, we were able to recoup some of our money for the services done this year, but that doesn't fix the damage that has been done already. In conclusion, if you want "cookie cutter" type service as far as what is being applied on your yard, dead grass, and unsatisfactory communication regardless of what level it's supposed to be coming from, this place is definitely for you. If this is NOT what you want, I would recommend going with a different company.

Gary Did a great job of aerating and seeding today, not only does he do his job professionally, but he has a great attitude and personality

I wasn’t expecting much, but the trees and shrubs do look noticeably healthier than in years past. This has been a worthwhile service.

We're really happy we called TruGreen, we are having a lot of trouble with our yard this year. We signed up for service and their Specialist Elijah came out and diagnosed the issues, answered all of our questions and treated our yard. He was very professional and respectful.

True Green really cares about our lawn. They continually monitor the condition of the lawn and treat it accordingly to keep it healthy!. I highly recommend their services!

Today I had great technicians from Tru Green perform aeration on my property. I am a Tru Green customer and had concerns. Gary and Axel were great with listening and their recommendations.

TruGreen has done a great job keeping our 30 year old pine trees healthy. Frederick is often times our technician and he’s fantastic. He’s very knowledgeable and does a great job explaining the benefits of the various treatments. I also appreciate that he’s so polite and never condescending when I ask many questions.

I am glad I called TruGreen. The technician, Robert, was friendly, professional and knowledgeable. He shared his insights, provided tips, and set expectations for future applications. I recommend their service.

Awful. Terrible company and incompetent techs. It’s been a multi year hassle dealing with this company. I canceled this service. My yard is dead. I have so many details I can provide but I am tired of spending time on this. I recommend not hiring TruGreen.

A couple of nice guys, not too pushy rang my bell, I agreed to try thier product with the agreement that I start thier service plan, recieve the initial service, and then opt out. I asked for front care only, explicitly, as I had just seeded the back. The representative agreed and I heard him phone in the ask.
Instead I see that someone showed up, dumped weed killer with preemergent on my freshly seeded lawn, and that my kids and dog have been playing in it for days. Honest mistake I'm sure, but Im out a bag of seed and I now have an idea of what this rash on my kids feet is about.
Beware!

Deceptive business practices (doing a service without permission then billing for it). If I could give ZERO stars I would. I found that my yard looked considerably better when I did my own fertilizing. But, what is more concerning is that it was incredibly hard to cancel the service. Despite making MULTIPLE calls over several months telling them to cancel my service - in 2023, they just kept coming and charging me. At one point a rep said I had a “credit” and that since I had already “paid” for the service, they would complete the work then cancel. They then came out again despite me canceling their service and sent me yet another bill. When I called Customer Service twice before and after they told me that I will have to call ANNUALLY to cancel. Not only that, but the rep couldn’t find any record of my multiple calls about this. Seriously, calling them yearly to cancel a service I never wanted is unbelievable. Absolutely would never recommend them because of their deceptive practices.

Good results, good price at time service purchased, one fertilizer oops that’s being addressed.
I’m renewing once this term is done.

The worker rang the bell to let me know he was here, great for not scaring old ladies. He told me what he would do and how long to keep my yippy dog off the lawn. That's about as good as he can do short of bringing lunch.

The service technician was very professional, polite and thorough. His communication was terrific.

The technician from TruGreen was very helpful and knowledgable when we were discussing best ways to deal with various weeds in my yard and tips for volume, frequency and timing for watering.

I have been a TruGreen customer for a long time. The service has always been excellent. The technicians are courteous and professional. Thank you for excellent service. Today Tyler continue the outstanding service.

I could not find a rating lower than 0, so I am going with a 1.
It has been frustrations after frustrations.
There are more important things than my lawn. Good luck.

The technician specialist, Edward Mazur, was here today. Extremely nice, courteous guy. He listened to my concerns and told me he would take care of everything. He used multiple products. Time will tell, but I'm very pleased with Edward and his response.

Love you guys for taking care of my lawn and property. Bit today the technician stepped on and broke several low voltage landscape lights. Very annoying. Be mindful where you step. It’s not like they were hidden.

Follow up. Customer service reached out and paid for light replacement. Nicely handled

My lawn looks way worse than it did when they started treatment. Going back to Sunday and doing self application that yielded much better results for a fraction of their price.