All reviews for Blue Spruce Heating & Cooling

I would highly recommend them for your HVAC needs. All communication was professional and efficient. Price for the work was fair and Adam did a wonderful job.

Blue Spruce has always been super helpful with my HVAC issues. Every tech that has been to my house has been knowledgeable and willing to explain what the issue and solution entails without making me feel dumb. Definitely worth getting on their schedule if you are looking for an HVAC company.

Excellent service. Rapid response. Adam was just great; competent, professional, friendly. He should get a raise. Didn't mind all my questions. Would never hesitate to use Blue Spruce again.

We had our aging HVAC system inspected by Blue Spruce to determine how it was running. They gathered up all the information needed and estimated costs for us. So, it was easy to work with Jeff on a quote for new heating, cooling and a new water heater. They're so responsive, they sent me emails over nights and weekends, when it was easier for me to coordinate.

Jeremy was our technician for installation, and was great. He and others on the Blue Spruce team showed up on time, carefully protected my new carpets, and kept us informed on progress throughout the process. We ran into an issue when the fan wouldn't turn off. It happened after hours, but the Blue Spruce team called us back fast and helped us make an adjustment to quickly resolve the issue. And they inspected it further to adjust all of the settings.

We love our new unit -- it's much quieter. Also, the pricing they quoted us was half of what some firms estimated for us. Overall, very knowledgeable, responsive and reasonable. Highly recommended.

I wish the tech had showed me how to access and order the filter for the humidifier. That would have been helpful

Pretty disappointed with my furnace installation. The furnace works fine but the installers drilled from the inside and cracked the siding of my house. I was told they weren't siding guys and they were sorry. Gave a real sad attempt at putting it back together (see picture). Ended up taking me longer to fix it myself than it took them to do the whole install.

Then there was an open exhaust vent that was left open from my water heater that was not plugged which seemed like an obvious hazard. I called and then texted a picture to them and was told the owner was going to call me back but never did. Ended up fixing it myself.

Overall I feel like the job was left halfway done

Came by and seemed professional. Paid 100$ for diagnostic fees. Two weeks later still have not received any communication or a bid for repairs. Will not be proceeding with this company.

Editing: several weeks later never heard anything. Would recommend against this company

Editing my review because we no longer use their services after several years - paid for our annual “preventative maintenance service” before winter of 2023. They came and went. First time we turned on our heat for the season a massive leak(s) was found within the HVAC unit. Reservoir pan overflowed due to a crack and a separate leak within a hose. Over 7 gallons of water overflowed from the HVAC unit in the attic causing sever water damage. This could of been avoided with a proper “preventative maintenance service”