TNT Home Services - Longmont

TNT have been great. We had an issue with a outside sprinkler connection and with a sump pump. They were on time, got the job done quickly and respectful when they were inside our home. I am a realtor in the area and have referred them to my clients as well for HVAC and plumbing issues. I will continue to refer them in the future and they will definitely be our personal go to as well!

First things first I originally contacted Titus Electrical who referred TNT Home Services. Good call! I suspected that my 25 year old A/C unit was dying. Shakir was on time for the inspection and proposed several options for replacement. We chose a new unit which was installed two days later by Nikita and Valeri. The unit is operating perfectly and does not continually cycle like the old unit did. The new unit is operating perfectly and we should be comfortable in the hot days ahead with a lower utility bill. I would recommend using this business for your A/C needs. Thank you TNT. They were responsive and Victoria was a great coordinator during the process!

Called due to AC issues, (Wed), fan blowing but no cold air. They confirmed a time, we had 1 of our adult kids go to the house to wait since we were still coming home from work, they never showed up. Then after several hours they rescheduled for next day. Again, had one of the kids home, since we were unable to rearrange our work schedule to accommodate their reschedule (Thurs). Tech came over, told us that we needed to NOT program our thermostat, just set a temp and put it on "HOLD" indefinitely at the temp we wanted. He did that and also disconnected the "water overflow warning" wire, saying it was not needed in CO. We paid and even bought into their "membership service" option for the extra $$. ( supposed to get priority on calls and 2x yr. furnace and AC checks). Initially AC ran ok, then a few hours later started doing the same thing as before. Contacted T&T again the next day, (Fri.), was told they would call us back in 30 min. to set up service....NEVER HEARD FROM THEM...NOTHING AT ALL! All weekend the AC system, which is only 3 years old, was overheating-from trying to run on "HOLD" the entire time and again not cooling. I want to adjust this review to something positive, and am holding out hope that they come through this am..(Mon). I will wait and see and possibly revise this IF they do the right thing. REVISION...OR NOT....unfortunately cannot change or alter earlier review, they did not earn it. TNT did send out a technician on the Monday morning and the company tried to tell us the a/c system was not repairable, and quoted $7600.00 for a new system. We did not feel comfortable with that and went to another company for another opinion. They came out and did a FREE assessment and deemed our system repairable. Came in the next day, replaced the capacitor, topped off the refrigerant, and put in some "stop leak" into the coil. All for a few hundred dollars! It has been working perfectly for several weeks. So, ultimately I think TNT tried to take advantage and up-sell us ti the tune of $7600.00+ on something we never needed. SHAME ON YOU TNT!!