Landscaping reviews in Longmont, Colorado

It is a pleasure being an SJ Ward customer. The staff is friendly and professional. The design and work on my beautiful back yard exceeded my expectations and when I need help with yard maintenance or repair, SJ Ward is prompt and does a great job. I would feel confident recommending them to my family and friends.

SJ Ward tore down an old deck and rebuilt a fabulous new one for us. Also, redid our front porch which looks awesome, and made suggestions and other improvements and repairs for us along the way. Staff was great to work with and couldn't be more pleased with the outcome! They also support our community in a big way, which we appreciate.

SJ Ward is the best landscape company I have ever dealt with. They were professional and on time. Any issues that came up were addressed immediately. The quality of work and project cleanliness were perfect. I highly recommend them to anyone that needs yard work of any type.

SJ Ward did a fantastic job in re-landscaping our yard in Anthem Ranch. I can't say enough good things about them. They installed a beautiful slate patio with a stone seat-wall. They really exceeded both my wife and my expectations. We made a number off changes to the plan in the field that they willingly made and did not charge me anything additional for the job

Steve Ward has done a wonderful job on several homes for us over the years. The design team did a great job and the installation was everything we had expected. Any issues were promptly dealt with and we will use them again in the future!

S.J. Ward Landscapes built a 24-foot, gently descending, J-shaped walkway from a side entrance of my house to a gate connecting the front and back yards. The walkway had flagstones on top and stacked stones on the sides of an elevated base with the flagstones slightly overlapping the sides of the base. Additional work included remortaring an existing large flagstone patio and first-time mortaring of an another area with a flagstone surface. Steve, the owner, and Chava, the crew foreman, met with me beforehand to ensure that we had a common understanding of what was to be done. I was very pleased with the work. The edges of the flagstone walkway were cut perfectly and the design of the flagstone surface of the walkway was beautiful. Crew foreman Chava was open to my suggestions during the work. and he and the crew did a great job of cleaning up the work site afterwards. Chava and crew members revisited the site twice after the job was completed to do some follow up work, and to make sure I was satisfied with their work. I highly recommend S.J. Ward Landscapes, Chava, and his crew for the design, construction, repair of flagstone surfaces.

We have hired this company several times , the most recent being this Fall.....planting two large trees in our backyard. The crew showed up exactly on time dug, planted and watered two large trees in less than two hours! The crew is incredibly hard-working and fast. Our project before was almost 8 years ago and they completed a huge backyard project which we still enjoy today. Our neighbors hired a different landscape company this past summer ....we watched them take four months to do a simple project! the workers seem to lay around most of the days in the shade.
Luckily, we have never had to experience that because we hired SJ landscapes first!! Excellent company, great management and hard-working employees!! We will hire again!!

Steve is a very nice guy....his folks installed a nice patio for me...
However the grout between the stones was done with poor workmanship...
Steve sent to his guys out to redo the grout... Only to do an equally sloppy job.
Steve came out and agreed it wasn't done right but chose not to do anything about it other than leave me with the grout like material to do it myself.
Very disappointed.

Update
Received a phone call the other day from Deidre at Steve Ward's office telling me they wanted to rectify my problem... She got back to me today stating that Steve Ward does not want to do anything about it.
The irony of my problem is in order to make the patio look correct it need one bag of
Poly sand and 1-2 hours of labor ...to make a customer happy.
Maybe a total cost of material and labor of $50.... Not $18,000 like so other dissatisfied customers... But in Steve Ward's world it's not worth it to him to make a customer happy.
Avoid doing business with this company at all cost!!!!!

So in Spring of 2000 Steve Ward did a lawn, sprinkler, eight aspens, two blue spruces, two walkways, and French drains at my house in Erie, 80516. It came out great and I remember thinking to myself, then, that's a first class operation. There was internet then but it was less of a thing.

I sold that place this summer and bought up in Johnstown, 80534. I saw all these SJ Ward trucks doing the green spaces for the developer at Johnstown Farms off of WCR 46 1/2. I got a nice walkout there and though the builder put in lawn, sprinkler, fencing and rock, something had to be done for the front to back access. It was steep, down front to back with a second gradient from the house to the side fence, and just big rocks.

I called SJ Ward and told them what I needed but please send out somebody good because it was tricky. Sandy said Steve will come out. I said, great and told her about the Erie house. She laughed and said good but the new system didn't go back that far and she couldn't find it. Well Steve came out, we looked at it, he gave me a good price, and said next week. Then the project manager George called said he wanted to see it, so we met and talked. He acknowledged the double fall line and the steep drop. The bottom.of the gate had 15 degree angle. I wanted the bottom of gate trimmed level and build up a short wall on the low side to get the walkway level, and six French drains. He said they would get it level and didn't need a wall. He gave me a date, said a day and half. I wasn't there when they did the work. I came up the next day, today, 10/25/23. Well, it is beautiful. Really great. Imagine my delight, in this day and age. Great work, great price, on time, no nonsense, Still a first class operation 23 years later. So great to see this ethic in tact and thriving and to benefit twice in the normal course of two jobs. Thank you, Steve. Thank you, George and big shout out to crew. SJ Ward Landscapes, Longmont, Colorado 80501. Just tell him you want it done right. That's all I did, twice.

We are now a year and a half out from when they came to regrade our property, put irrigation, some plants, a fence and some walkway pavers/concrete pad for a future workspace. They graded the dirt towards the house which has been a problem, 3 different irrigation connections have failed mid summer, the sprinkler heads they installed don’t cover the property as planned, the concrete pad poured was supposed to be at least 8 inches and is only 3 which means building on it now will be a weight problem. When I called for them to help with the dying grass and connections they would charge for the visits instead of covering for their mistakes and rushed job. They often seem like they don’t care and just wanted the money. Oh and I paid 60k for these problems. Would not recommend to an enemy.

So knowledgeable, extremely responsive—even on the weekend. Great group of folks. I’ve worked with several different crews. Always consistent, honest, they show up on time. No complaints. Exceeded any expectation I could have ever had. There’s a reason they’ve been in business for so long. Blown away. Highly, highly recommend. From the front office to the ground crews, really tremendous group of folks. Thank you SJ Ward Landscapes team for all that you do!

We had SJ Ward install six trees and a water feature. We were amazed at how the water feature turned out - it was much grander than we had expected, and it fits in well with the existing landscaping. Both Steve and Jade are very easy to work with and the price was extremely reasonable for the finished landscaping. I highly recommend their services.

The process from communicating our landscape vision to execution by everyone from the Project Manager to the onsite crew well exceeded our expectations. No surprises or hidden costs. The resulting space is now much more functional for our small neighborhood property. We're extremely happy with the work performed and all was done in a fast, professional and friendly manner. The crew was hard working and made sure that they were doing exactly what we were looking to have done. I would not hesitate to re-hire this company to do even more projects to improve our new outdoor living space. Excellent company!

Superior! Responsive - I was desperate for help on a heated walkway that stopped working during our recent winter snows. I had called Jay- An Electrician, who had installed it last summer, but could not get satisfaction for several weeks. I called Steve, he showed up when he said he would and within a week his electrician, Ron of "Live Wires", had discovered faulty wiring and a mis-matched breaker that he fixed on the spot! In time to melt the black ice and snow that fell the next several days. I am so grateful as I am 82years old and must traverse the walkway to reach my car - ice and snow are tricky for me. Thank you, Steve and Ron.

We had SJ Ward Landscape help us redo both our front and back yard. This included boulders, concrete, sod etc. Steve was awesome from the beginning , making sure to help us create the yard we wanted. His concrete work was excellent, and his crew was very professional. Steve over saw the job from start to finish and was always available and in communication with us on the status of work etc. He always made sure the schedule worked for us. I would and have recommended this company to all our friends and family. We get compliments all the time on our yard and how great it looks. Steve has also come down a few times to help spruce up the yard with new plants, sod and mulch. We will continue to use this company in the future.

This is the company to use if you want to have an incident with your neighbors. Landscaping team for my neighbors house played high volume mariachi music all day. Really nice to have that going on in the background for meetings. They threw sod scraps over onto my lawn and decided that camping out under the tree on my property for lunch was the best option. Would strongly urge you to look elsewhere until Ward can find more professional staff.

I am extremely disappointed with my experience with SJ WARDS .It has been over seven months since they owed me money, and despite numerous attempts to resolve the issue, I have received nothing but excuses and delays. Their customer service has been unhelpful, often leaving me feeling ignored and frustrated. After covering labors costs and expenses from my pocket.
I would not recommend SJ Wards to anyone looking for reliable service or support. They need to improve their communication and accountability, as it is clear that they do not prioritize their customers. Save yourself the hassle and look elsewhere!

The crew was on time, responsive and extremely professional. My landscape turned out beautiful. The design is innovative and tailored to fit my needs, vision and budget. I highly recommend SJ Ward Landscapes.

SJ Ward Landscapes exceeded our expectations with our recent landscape remodel. From the start, Jaelyn was thorough spending time with us to develop thoughtful designs, walking us through each step of the process, and ensuring we felt confident about every decision. Chuey and his crew brought the vision to life with exceptional skill and meticulous attention to detail.

The entire project, which included removing cactus, fencing, trees, and bushes, was completed in just over a week. Each day, the crew left the site clean and tidy, and the transformation was better than we could have imagined. Our front yard now looks updated and thoughtfully designed.

We recommend SJ Ward Landscapes to anyone wanting professional, high-quality landscape services.

I am disappointed in the service we received from SJ Ward. We hired them to put in a paver walkway and install a French drain. The pavers chosen during the walk through were called medium aspen, beige in color.The pavers installed were called Sepia, orange/rust in color completely different.
When I asked about the difference in color, I was told by Chuy, the project manager, that it was due to the way they were manufactured , I later found out that Medium Aspen had been discontinued. Instead of being honest with us, they installed something different without our approval, and then fabricated a story.
Steve later said that he didn’t think it was “that big of a deal.” After spending $10,000 it was a big deal. Another proposal was made involving additional pavers, (yes, we were aware of the added costs), but the trust we once had an SJ Ward was gone.

So I contracted SJ Ward Late last fall to do a ~$12500 landscaping work including setting up drip lines and adding or relocating sprinklers. I had bought most of the plants from the tree farm and had them planted as well had SJ ward planted the rest of the plants per the landscape plan drawn by a paid 3rd party. The sprinkler and drip line did not work well, resulted in poor health of some of the plants and part of the lawn. They planted 5 annabelle hydrangea planted and only one is doing well and blossoming. 3 winter gem boxwood all turning yellow. Missing: 3 Goldsturm black eyes Susan on the north side of the back yard and 1 crystal speedwell in the front yard.
The 1 year warranty is a joke, since no one contacted me after I emailed and spoke on the phone with Travis, the original sales guy in late June. I would stay away if you are counting on good outcome of thriving plant and professional sprinkler work.
Do not believe in the owner’s response. I can show you my phone log and there weren’t any missing calls from SJ ward landscaping. It is easier to blame the customer, isn’t it. Thoroughly disappointed at their dishonesty.