Home Services reviews in Loveland, Colorado

4.7 based on 1779 reviews Back to the listing
    3

    We're excited to have our system, but the 4-hour installation could have been better. We were told by the sales person that our gutters would be cleaned before the system was installed, however the system was installed with dirt and sand still sitting in the gutters. LeafFilter is EXPENSIVE and I expected them to be perfect for how much we paid. Additionally, I heard the install crew making fun of our house and yard while on our roof. I understand joking around and trying to have fun while working, but cursing on our roof and making fun of our cookie-cutter neighborhood wasn't appreciated by us or our neighbors. They were very nice in person but should be careful when they think no one is listening. Other than that, so far so good and we'll see how the product performs when it rains!

    1

    DO NOT USE THIS COMPANY! We were willing to pay the higher cost of these gutters because the salesman sold us on their product, reviews and awards. However, we did not realize they subcontract out the installation. What a nightmare! I could write pages on all we went through, but to sum it up, the installers they work with are terrible, and LeafFilter has horrible customer service. The regional contact we had flat out lied to us on multiple occasions. After many reschedules, two very young men showed up to do the install. They were rude and not appropriately dressed for the weather. Our contract called for wedges, but they did not install wedges or straps, and the gutters were hanging off the side of our house at the same angle as our roof. When I asked them about it, they said there was nothing they could do. After we made multiple calls to management, they agreed to put in straps, but they only put in four and then left. The gutters didn’t work at all and were terribly crooked. We had to keep calling all the LeafFilter contacts and corporate over and over again to get anyone to come fix it. Then after more reschedules they put in straps willy nilly that don’t even match our roof. Terrible service and a terrible install! Buyer beware!

    5

    The whole experience was satisfying . . . The initial meeting was very informative (explained how LeafFilter is superior to other options for keeping leaves out of gutters), so we were able to make a confident decision. The installation occurred within a week. The installer was careful and thorough in cleaning our gutters and downspouts before installing the LeafFilter guard, and he answered any questions we had. The product is doing its job -- keeping leaves out of our gutters because they blow right over them. We are pleased every time we think about not having to deal with gutter cleaning again. LeafFilter was a great investment in our home.

    5

    Everyone at Leaf filter was very professional and Knowledgeable, the pleasure was all mine I assure you. Now it's only time that will tell if their installation measures up to their promise! Respectfully Joe in Loveland, Colorado.

    5

    Great customer service from sales to installation. We've had a couple of significant rain storms since installation and Leaf filter worked great.

    1

    This is not a review of the product, since I didn't go with LeafFilter, but of the experience getting a quote. The scheduler promised a 10% discount if both home owners would be present at the time. When the rep came to give us the quote, he didn't mention that discount. He had a long presentation about how great and huge the company was. Then he gave us a a quote over $2,600. We took in that information, tried to tell him we'd think about it but he pushed hard. When I finally told him, flat out, that we would not be making a decision tonight, he responded with and coy, "Yes, you will." I was incense and let the room, leaving my husband to deal with him. The quote then went down to just over $1,500, which my husband also didn't accept. The next day, I got an email offering to do the work for a little over $1,200, which you may note is less than half of the original quote. I offer this story so that you can go into this forewarned and forearamed. (Also note, I got the work done by a local company for $858.50.)

    1

    I had the LeafFilter gutter protection installed over a year ago! I have had issues with a section of the install! First, I called the salesman. He completely ignored my concerns and shoved me to some other person. He was only interested in the sale.

    I was then sent subcontractors who began “patching” the problem. I thought they were professionals because LeafFilter personnel had sent them! My house was”modified” by the first contractors sent my way!

    My house has a section that’s L-shaped. I dare to state that I CANNOT be the ONLY house in the country with this kind of roof!!!! This is where the problem lies; after the LeafFilter installation!

    The leaking issue, with water overflowing and running under my house’s soffit, continues! I am worried about the water destroying this area of my home!

    It’s been a trail of “professionals” coming to “fix” this problem. Most of the subcontractors are very young, and they try their best. It rains, I video record the overflow and the damage being caused to my home. I send this to LeafFilter support. Another subcontractor is sent. Another patch! Of the many subcontractors sent so far, ONLY 2 of them stated they weren’t sure if they could fix the problem. One didn’t bother to try, and I respected him for his honesty. The other tried a different patch, and informed that if what he did would not solve the problem, he had no idea what else to do. I thanked him for his honesty and for trying.

    A LeafFilter who stated he was an install manager, told me it was my gutters. The funny thing about this is that I’ve owned my house for many years, without ever having this leaking problem!

    The last “subcontractor” that was sent, after specifically requesting a LeafFilter employee, looked like he had received a call from a LeafFilter manager, got off his couch, and showed up. He came with some used pieces of panels, and screwed them on. What a disaster! This caused the build up of leaves, and became the WORST PATCH, so far!

    I am now waiting for another person to show up!!!!! I’ve requested a PROFESSIONAL installer be sent. Someone who understands gutters! NOTHING YET!

    It seems I get responses ONLY after writing reviews! I’ve posted these on BBB. I decided to try this site this time.

    I wish I had NEVER placed these filters on my house!!!!!

    I do have buyers’ remorse because of the damage being caused to my home, and the never ending trail of inexperienced subcontractors! I am TIRED! I just want this leaking problem fixed!

    1

    I purchased Leaf Filter gutter guards in 2022 and we have had issues with them since day one. The sections of Leaf Filter have to be level for them to work and sections keep popping up. Several sections of my gutters have been bowed and some of the shingles on the roof no longer lay flat, but arch up. Water flows over the leaf guard and over the edge of the gutter causing damage to my home. In the winter this creates ice on the walk way and ice dams on the gutter. Leaf Filter will only fix the sections of Leaf Filter that popup with out charging you for the 1st year. Purchasing the Leaf Filter system has been a horrible experience and I am still dealing with it.

    We removed the Leaf Filter leaf guard. It was warped and pushing the shingles on the roof upward. Now that the defective Leaf Filter is removed the shingles are laying flat.

    I did contact them and they apologized but said it would still cost me money to have them come out.

    3

    They oversell the service provided. The installer did not clean any of the downspouts and left the gutters dirty. when I asked for at least on downspout to be cleaned he me he did not want to mess up the paint on the spout. He told me not to worry, you have a lifetime warranty, just call if there are any problems.

    5

    Install was scheduled and done promptly. Nice young man was tidy and answered all questions. Now I just want to have no reason to call about the no clogs guarantee!

    5

    Salesperson (Bryan) was awesome! Very helpful! Installation went great!! So far the new gutters have held up great with the recent rains.

    1

    I would avoid this company if possible. Their process may differ for installing gutter filters but their gutter cleaning services are terrible. Their technician arrived at 6:00 p.m. and then proceeded to simply scoop everything out of the gutters and fling it across the yard and sidewalks that surround the house. Additionally, huge branches were cut (without discussion) and then left, pressed into the bushes as if we wouldn't notice. For the price this company charges for this service, it seems clear that there are better options.

    Edited to one-star for the failure to come pick up the branches they cut, as promised, and for the discovery of a line of muddy drops around the house from where the globs were thrown from the roof. Additionally, their generic response says that customer service isn't a factor for this company.

    5

    Everyone was courteous. The installers were on time, did a good job with the installation and cleaning up after themselves.

    5

    Jim Mount was an excellent sales rep. He answered our questions and explained the process perfectly. The Installer, I believe his name was Dominic, was professional, polite, and thorough. Overall, a very positive experience.

    5

    My representative, Stacey was very helpful and knowledgeable! I’m looking to never cleaning my gutters again! Thank you so much!

    1

    !!!!!SCAM ALERT!!!!!!
    I hate leaving bad reviews and complaining but this company is a scam and conducts themselves in a deplorable manner. They took advantage of my elderly father and charged an exorbitant rate for his small house. They sent several contractors out to fix the gutters that never worked. The contractors look at the gutters and say, “yup those won’t work” but they have never fix the leaking gutters. After numerous failed attempts I asked to speak with a manager and he was incredibly rude, dismissive and wanted to charge more money to fix the gutters they installed. I would NEVER recommend this company. One of the absolute worst experiences I have ever had with a company.

    4

    I would have given them 5 stars except that they left a gate open and my dog got out! The process was quick and they look great. I can’t wait for some rain to see who well they work.

    4

    Didn't like dark 8:30pm signing finish time. Found some nails, screws, little white pieces of metal gutter in yard where dogs or I could step on. Didn't speak ENGLISH...only Spanish with installers!!?? What team? Robert great but team of installers .. 2 people. Overall good at clean up but it was dark when finished.

    5

    I was tired of cleaning gutters on my home 2-3 times per year. Leaf Filter has the best design for gutter protection on the market and they stand by their lifetime transferable warranty (check other reviews). I contacted a sales person, he showed up to our appointment on time. After we agreed on pricing, they sent an installer out the very next day. They thoroughly cleaned the gutters, did a great job on the install, provided photos before and after installation. The installer was very mindful of our property while onsite avoiding any damage to landscaping or roofing, and he cleaned up like he was never there. Good communication, great installer, and fair pricing for a high quality product and professionalism definitely earned a 5-star review from me.

    5

    Everyone was very professional. The in home estimate was painless and easy. There were a lot of discounts and when I made the decision to move forward, they got it installed within a few days. The installation person was very nice and did a great job. I am very happy with my purchase and I have a lot of piece of mind when it comes to to gutter issues. Thank you LeafFilter team!!

    1

    Do not do business with this company. They installed my gutter guards and they worked fine and they gave me a quote to remove them and reinstall after a roof replacement. I wanted to proceed, but could not get a callback after talking to customer service 3 times, emailed the guy who emailed me the quote 2 times and calling the fort Collins office twice. I finally gave up after 2 weeks. This is beyond bad customer service, there is something else going on with this company that is not good.