Reviews of local pros in Monument, Colorado

After a strong storm in Monument, our thermostat and heater stopped working when the power came back on. I contacted Comfort Zone Heating, Air & Electric, expecting to have to wait a long time for someone to come and check it out. To my relief, Josiah arrived at my door just a couple hours later. He quickly diagnosed the problem with our furnace, replaced a small part, and had our heat running again in no time. This was a huge help since my two young kids are home doing online school. Josiah was friendly, professional, and clearly knew what he was doing. I really appreciate the fast and efficient heater repair service!

I recently had my old oil furnace replaced with a new gas furnace because my oil heating costs were getting out of control. Ruben guided me through the whole process, including getting all the right permits and explaining each step clearly. I was also able to secure a helpful interest-free loan for the upgrade. The new gas furnace installed is from Carrier, which is a reliable brand. Edward and Josiah came out to do the installation, and they were professional the whole time. They used protective sheets to keep my home clean and made sure to tidy up after the job was done. Once everything was installed, they walked me through a detailed maintenance plan, including which filters to use and when to change them. Living in Colorado, it’s important to have a dependable furnace during the cold months, and I feel confident with the new system. The price was fair, and the service was excellent. I highly recommend this company for furnace repairs and replacements!

I recently had a weird noise coming from my AC unit at my home in Monument. I called and spoke to a very knowledgeable and friendly lady who was extremely helpful in getting my appointment set up. The technician, Ruben, arrived right on time and got straight to work. He opened up my AC system and checked the blower, since that’s where the sound seemed to be coming from. Ruben quickly found a piece of an air filter that had broken off and got stuck inside, causing the noise. He removed the debris, tested everything to make sure the AC was working fine, and only charged me for the service call. I really appreciated the honesty and professionalism—Ruben didn’t try to upsell me on anything unnecessary, which means a lot these days. I’ll definitely be calling them again for any future AC repair or maintenance needs. It’s great to have an honest and reliable HVAC company here in Monument!

the team was a life saver! edward and ruben came to our house on short notice to fix our furnace when it stopped working. their customer service was top-notch, from the friendly person who answered the phone to the technicians themselves. everyone was so helpful and easy to work with. i really liked that they explained all our options and didn’t just try to sell us a brand new furnace right away. they actually listened and cared about our situation, wanting to help us get heat back as quickly and efficiently as possible, especially since it gets really cold in colorado. they worked fast and were able to remove our old furnace and install a new one in no time. fast service, great attitude, and real care for their customers—i am so grateful for everything they did.

We recently had our old gas furnace in Monument replaced with a new heat pump system, and the whole process went very smoothly from start to finish. Josiah and the crew helped us with all the paperwork for our heating loan, which I thought might take a long time, but it was approved in just a week. Edward and his team did a great job installing everything. They even brought over portable heaters to keep our house warm while they worked, so even though the project took five days, we only went without heat for about a day and a half. The crew was well organized and thoughtful, making the experience easy for us. I would definitely recommend them for heater installation or repair. On a separate occasion, as new homeowners, we had an emergency with our furnace in Monument. It stopped working and we were worried about getting it fixed quickly, especially since Colorado winters can get really cold. The first company we called wasn’t helpful—they seemed more interested in selling us an expensive new unit than fixing the problem. Thankfully, we reached out to this team for a second opinion. Ruben and his coworker came out right away, even outside of their normal schedule, and fixed our furnace in about two hours at a very fair price. They explained everything clearly and even gave us honest advice about future replacement needs, without any pressure to buy right away. It was a huge relief to find reliable, trustworthy heater repair technicians who genuinely care about their customers. I highly recommend them if you need any HVAC or heater repair work done in Monument.

We had an excellent experience with our AC repair and maintenance in Monument. Ruben and his team arrived right on time and were very professional throughout the whole process. They did a complete cleaning of our HVAC system, including the vents and AC unit, and also installed a UV light. We could feel a noticeable improvement in the air quality right away. The technicians made sure everything was spotless before they left, and they were careful to make sure our infant was safe during the service. They paid attention to every detail and took care of our home. We highly recommend their AC repair services—top-notch from beginning to end!

I recently had a great experience with an HVAC company here in Monument. After finding out I needed a gas valve replacement on my furnace, I reached out to two different companies. The first one I spoke to gave me a high quote and didn’t mention anything about a warranty. When I called this second company, Edward took the time to ask about my furnace and, when he found out it was only 3 years old, he let me know the part might still be under warranty with the original installer. Thanks to his honesty and helpful advice, I was able to get the replacement part for free and ended up saving over a thousand dollars. As someone new to dealing with HVAC systems, I really appreciated Edward’s patience and clear communication. It’s easy to see why this business has such a great reputation for customer service in Monument. I’ll definitely be calling them again for any heating or air conditioning needs in the future! Highly recommend for anyone looking for knowledgeable and trustworthy HVAC service.

After moving into our home in Monument, our neighbor suggested we use Comfort Zone Heating, Air & Electric for regular furnace maintenance. Since then, we've relied on them for our twice-a-year furnace check-ups. We really appreciate how detailed the technicians are during each visit and the clear written reports they provide about our furnace’s performance. I remember only needing to replace a thermostat during one of the inspections, which shows how well they keep our furnace running. Most of our service calls have been handled by Josiah, who always does a great job. He’s also given helpful advice, like the best spots for our carbon monoxide detectors and making sure our water filter is properly secured to prevent issues. We plan to keep using their services and have already recommended them to friends and neighbors in the area.

After trying a couple of other HVAC companies and not hearing back, I reached out to this team based on my neighbor’s suggestion. I had run into trouble installing a mini split system myself and accidentally bent one of the copper refrigerant lines, so I needed professional help. The scheduler was friendly and made it easy to set up an appointment. Their technician, Ruben, even managed to fit me in after a busy day so I wouldn’t have to wait long for service. Ruben quickly fixed the copper line, vacuumed the system, and recharged it so everything was running smoothly again. He took the time to explain each step and clearly cared about doing the job right. I was really impressed with his skills and professionalism. I will definitely reach out to this company again whenever I need HVAC help.

We have an older heater that came with our home when we moved in. It worked fine for a while, but recently it started having trouble keeping the house warm during those cold Monument days. No matter how high we set the thermostat, the rooms just weren’t heating up enough. Based on a friend’s suggestion, we reached out for help. Ruben came out to take a look and we couldn’t have been happier with the service. Instead of pushing us to buy a new heater right away, Ruben carefully inspected everything and explained what was going on. He was able to repair a couple of parts, which means our heater is now working well and keeping us cozy. Ruben was very knowledgeable and honest, which we really appreciated. When it’s time to replace our old heater, we definitely plan to call them again.

skilled, friendly, and reliable are just a few words i'd use to describe ruben, who was the lead installer for our new furnace, ac system, and tankless water heater. from the time ruben arrived at our home in monument to begin the job, all the way until he finished, he kept a great attitude and made sure we understood every step of the process. he patiently answered all of our questions, kept us updated, and always made sure the work was done right and on schedule. the quality of the installation really stood out. everything from the way the wiring was organized, to the neat soldering on the copper and pvc, and even the custom metalwork he did for our ductwork, was excellent. you can really tell you're in good hands when ruben is handling your hvac system installation or water heater replacement. i highly recommend this team for anyone in monument looking for trustworthy and expert hvac service!

I recently had my furnace repaired in my home in Monument. From start to finish, everyone I spoke with was friendly and quick to respond to my questions. On the day of the service, the technicians, Ruben and Josiah, arrived right on time and explained the entire furnace repair process before beginning their work. They treated my home with care and made sure I understood how the furnace worked before they left. I highly recommend this company for their excellent customer service and attention to detail throughout the whole furnace repair process.

After my AC stopped working for almost two weeks during the heat in Monument, I reached out to Comfort Zone Heating, Air & Electric. Their technician, Ruben, came by, carefully checked the whole system, and explained exactly what was wrong with my air conditioner. He was upfront about everything and gave us different options and prices that worked for us. Another company that my warranty provider sent didn’t even look at my AC closely and just gave me a high quote right at the door. With Comfort Zone, Ruben made sure I understood everything before moving forward. The next day, Edward and Josiah arrived to install the new AC unit. They walked me through the whole process and answered all my questions. The whole team was honest, professional, and the price was much better than the other company. I’m really happy with the service and would recommend them for any AC repair or installation in Monument!

I am very happy with the furnace repair service I received. When my furnace suddenly stopped working, I was worried, especially with how cold it gets here in Colorado. Another company had told me my unit was beyond repair and gave me a huge estimate for replacement. I decided to look for other HVAC companies and found this one. After talking with Edward on the phone about my furnace issues, I felt confident he was being honest and straightforward with me. I scheduled a diagnostic visit, and Edward quickly discovered that my furnace was not beyond repair after all. He fixed the issue in less than an hour, and the cost was much lower than I expected. I really appreciate the honest and efficient service. I highly recommend their furnace repair services to anyone in need.

I recently needed to replace my air conditioning unit and contacted a local AC repair company. From the beginning, their team was very professional and quick to respond. They gave me a very fair estimate, which was better than I expected. I appreciated how they walked me through several options for a new AC system, clearly explaining the differences between each one so I could pick what worked best for my needs and budget. Ruben handled the installation, and everything went smoothly and efficiently. My new AC keeps my home cool and comfortable, which is especially important during the hot Colorado summers. I highly recommend their services for anyone needing AC repair or replacement!

I had a great experience with my recent furnace replacement and A/C installation. My old furnace was getting pretty old, so I decided it was time for an upgrade, especially with Colorado winters getting so cold. The process started with a visit from Ruben, who came to my home to take measurements and figure out what size furnace and A/C would fit best. He took the time to ask me how my old furnace had worked over the years and shared honest advice on what would be the most efficient for my space. There was no pressure or upselling, just helpful information. When it was time for the installation, Josiah and Edward came out to do the work. Both of them were really respectful and explained each step of the install to me, making sure I was comfortable with how everything was being set up. They even helped move some things out of the way and cleaned up after they finished. The final result looked great—very clean and professional. Even the inspector who came by mentioned what a good job they had done. I’m really glad I chose this company for my furnace and A/C install and would recommend them to anyone needing furnace repair or replacement in Colorado.

After our furnace suddenly stopped working, I called Comfort Zone Heating, Air & Electric, and they were able to send someone to our Monument home really fast. Ruben, the technician, arrived in just a couple of hours and was friendly and knowledgeable about furnace repairs. He listened to the problems we were having, figured out the issue quickly, and explained the different options to fix it. He left to get the part we needed and was back within an hour. After installing the new part, he had our furnace up and running smoothly in no time. Ruben also took the time to check the rest of the system to make sure everything else was working well. I highly recommend this company for anyone needing furnace repairs in Monument.

I had a fantastic experience with this company for my furnace repair and installation. From the moment I asked for a quote all the way through the installation, the whole process went smoothly. Everyone I interacted with, including Edward, the installation team, and the office staff, was professional, friendly, and willing to answer all my questions. On the day of installation, it wasn't easy getting the new furnace equipment into my basement, but the technicians worked efficiently and kept me updated on what they were doing. The price for the furnace repair and installation was very fair. My new furnace works perfectly, and I would absolutely recommend this company to anyone needing heating services.

Comfort Zone Heating, Air & Electric just finished installing a new AC system in my home here in Monument. I also decided to have a dehumidifier added to my crawl space to help keep things comfortable during the warmer months. Before choosing them, I got four different quotes. While their price wasn’t the lowest, after talking through everything about my home and what was needed, I felt most at ease with their recommendations and expertise. Josiah came out to do the estimate and walked me through all my options for AC repair and installation. The installation team was great—they set up the whole system and even took the time to program my new smart thermostat. Edward later visited to inspect everything and made sure I understood how to use the new thermostat, answering all my questions. He even gave me extra tips for getting the most out of my AC unit. It’s clear from doing my own research that having your system installed correctly matters more than just picking a certain brand. I feel confident about the quality work they did—the price was fair, and everyone I interacted with was friendly and helpful. I’d definitely recommend their AC repair and installation services to anyone in Monument looking for reliable help. Looking forward to seeing some savings on my next power bill!