HVAC reviews in Strasburg, Colorado

Great company & awesome owner! They know their stuff & dont rip you off!

Great company, responded same day and with no additional charges. I will use this company again.

Came to my home December 5th to inspect my noisy boiler. Provided a quote of $1700 and 10 hours labor, $675 parts & $1050 labor. I got a second opinion because I didn't feel good about the technician telling me my pilot light should turn off and not stay on. That made no sense to me because obviously the pilot needs to remain on. The second company technician gave a quote of $278 in parts and 2.5 hours labor. Bowman is highway robbery and obviously trying to take advantage of it being December!!! I called to speak with Bowman's management and they took my number but no one has called me back. I plan on filing a report with Better Business Bureau and spreading the word as I am a contractor and don't appreciate other contractors taking advantage of homeowners!!

I love this company!! They've always been honest and trustworthy. L Robinson doesn't know what they're talking about. I know plenty of people that have used this company to fix everything hvac possible. If you need something replaced then it needs to be replaced. L. Robinson wanted the cheaper route and if it worked it worked. I work in retail but you get what you pay for.

The best of the best A++

Showed up quickly and did a good job. Recommended.

Very fast response, professional employee and thry stand behind their work. Will use them again.

Great people. Fair price. On time. They've never failed me.

Forced us to install a New furnace on a day nobody was home. Had my grandmother come over and wait on them, she waited for an hour then they finally showed up took out the old furnace out then they took a lunch break after they got back from lunch they installed our new furnace when they install their new furnace they put holes in the wall of our stairs
I am LIVID!!!!
Completely unacceptable

They did agree to fix it so that’s good

I called and was told they would be out to service my tankless heater in the next few days. They never showed and never called. I called back and was told they would make me a priority. No call, no show. Three weeks went by and when I called to follow up, the front desk girl, Payton, said things like this while I was on the phone, “I’ve got some lady named Heidi or whatever on the phone and she said she has been waiting for her tankless heater to be serviced or something?” Then she gets back on the phone and tells me that the guy doesn’t know when he can get to it and to call someone else. If I could give them negative stars, I would. Worst customer service I have ever experienced.

A couple of weeks ago, my furnace blower fan was malfunctioning. I called Plains Heating with hopes I could get it fixed before Labor Day. Calling on a Monday, I didn't think I was going to get service that day, but the person I talked to (Brian) was able to fit me in for an appointment in the afternoon. He was also very attentive in calling me periodically throughout the morning to let me know when I could expect a member of their team to arrive.

They we're able to diagnose the problem and get a replacement part ordered that day. I got a call Wed morning telling me it was in and asked if they could stop by real quick to install it. No only were they quick, but I learned a lot about HVAC during the process. I'm extremely satisfied with their service and attention to detail. I will definitely call them again should I need HVAC service.

Had a guy come out to service my furnace and he was very rude and didn't seem to know much about hvac. While he was cleaning the unit with a shop vac he had hit the control board and knocked a soldered piece off. So the guy basically told me I need to buy a new control board in order for my furnace to work again. Keep in mind my furnace worked perfectly fine before this guy went down with his shop vac. He insisted I buy a $400 + part and have him install it on top of $130 an hour. He put the blame on me and raised his voice at which I told him to leave my property. To top it all off I was able to fix the control board myself when a "professional" hvac serviceman couldn't; even when he broke it himself. Very unprofessional. Embarrassing honestly. What a joke.

Buyer beware, don’t use Plains heating and cooling for any HVAC needs. In April, Jocelyn quoted me at $500 to move my AC unit for a separate project. When I got the invoice yesterday, It said $600 and an additional $200 for a Freon refill.

The Freon charge is understandable, but when I called the company to correct the issue with the $100 difference, Pam answered and offered to forward me the invoice written in April and have Jocelyn call me. I agreed, but mentioned I was frustrated that I had been told one thing and charged another. I told her I had felt I had been lied to. Pam immediately changed her tone to one of confrontation. She told me if I wished to speak with Jocelyn, I should watch my words and be careful how I speak to her if I wanted an agreement to be reached. She threatened that I shouldn’t “throw accusations around” otherwise their company wouldn’t help me. I'd accept the defensive behavior if I was aggressive, but I had only expressed that I felt betrayed.

It’s clear I paid an additional $100 to know that Plains Heating and cooling thinks of their customers. I’d recommend using a company from the city next time instead.

The appointment was quick and convenient. Good communication. The technician, Irvin, completed the task efficiently.

Marcus was great. He cleaned (our 24 year old furnace that was rated for only 20 years) and replaced the filter. He told us our old furnace is still running great and never even mentioned buying a new furnace from them. I think he is definitely trustworthy.

Very upfront as to services needed and why, explained work to be done and cost involved. Matt is a most knowledgeable and personable technician. He called to verify that he was coming. Matt spent a considerable amount of time explaining what was to be done. We signed on for a yearly maintenance contract.

Tech showed up on short notice and got our boiler going, found a couple of unrelated issues and fixed them all before he left. Great service and a fair price.

Matt takes good care of my HVAC system. He sticks to it until he has an answer and how to fix it. He & the guys who work w/him are warm & friendly & professional.
Just this week, a technician came to get my system ready for the Spring-Autumn a.c. So, when the temperatures are warm enough, I can turn on my central air w/peace of mind that it’s ready for the season.

Very happy, as usual, with US Mechanical work and knowledge. I expect nothing less and have not been disappointed. Great job!

Our furnace stopped working. Since US Mechanical has been great in the past, they were our first phone call! Unfortunately, we have to replace our furnace. Never what you're hoping to hear. We wouldn't trust this job to any other company! They have been professional and thorough and will always have our business. Highly recommend!

The entire company that I've interacted with has been phenomenal!

They're dispatch lady was awesome, the after hours phone dude listened to all of my concerns with no rushing even if it was after hours.

Rob came by shortly after and answered all 72 questions of mine and addressed all issues.

Will come back for my future needs with out a doubt.