Home Services reviews in Westminster, Colorado
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Merry Maids did an amazing job with deep-cleaning my house! Highly recommended
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Needed a deep clean and called Merry Maids in Westminster. Damilys came and did a great job! She was efficient and my home looked fantastic! It was so good that I have signed up for a monthly service.
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Great experience, they were able to get someone out on very short notice and Yareli did an absolute amazing job. In fact she even went above and beyond what was expected. I highly recommend Merry Maids 👍
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The care for their staff shows in the results provided to their clients! We can tell which of our carpet cleaning clients have used Merry Maids…their homes always look great! Merry Maids has been more than a business relationship, we consider them family. We are proud to partner with them!!
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Hired them for a deep cleaning.
Needed a fast turnaround for photos for a home listing and they did accommodate me on that.
The problem was the cleaning. They did a mediocre job on most of it.
Missed a lot of little things like parts of baseboards were wiped and some weren’t. Didn’t do a wall in the shower, left dirt in the corners of some of the floors, left streaks on most of the windows and worst of all, took some dusty things off the shelves and threw them on my newly cleaned clothes and bedding that were sitting on my bed, and didn’t even bother to put them back on the shelf. Managements solution was they wanted to send them back.
It was too late, the photos were already taken and if they did that poor of a job the first time I wasn’t willing to have them back.
All they did was wipe things down, not clean.
Whether that was time pressure from management or something else, I was very unhappy with the work they did and for the price they charged
***UPDATED*** After speaking with the owner, he agreed that this isn’t how they do things and refunded a portion of the cost.
I’m glad I got to speak with him and appreciated him apologizing for the service on that day. I may or may not use them in the future but was happy to see that some business owners still know how to take care of customers and he wanted a chance to make things right !
While the service on that day wasn’t great,
I’m giving Chris the owner 4 stars for his efforts
I’m going to put it down as an anomaly.
Give them a try -
We've been using Merry Maids for many years and have loved working with the great owners and their team. The work is always thorough and the staff is friendly and professional. Would highly recommend to anyone looking for help getting ahead of house cleaning!
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Merry Maids is truly a standout company. What really makes them special is their people—Lupe and Heavyn are absolutely wonderful to work with! Lupe is always so friendly, helpful, and on top of everything. She makes scheduling and communication so easy. Heavyn brings such great energy and really goes the extra mile to make sure the details are perfect.
You can also tell that Chris, the owner, genuinely cares about the quality of service and the happiness of both the customers and the team. It’s rare to find a company where the people are just as great as the work they do.
If you’re thinking about hiring a cleaning service, I can’t recommend Merry Maids enough. They make the whole process smooth, reliable, and honestly, they just make life easier! -
Damilys is wonderful.
She does everything we ask with a smile and a exceeds our expectations everytime.
Very happy to have her cleaning our home and highly recommend her. -
These folks not only accommodated my rush need, they made the whole process smooth, they were on time, and have done SUCH a wonderful job cleaning, I'm not I remember those rooms ever being this clean. You cannot go wrong, and Eloise does fabulous work.
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I have enjoyed my association with this business. The person who services my home is professional, on time, friendly, and strives to do a great job each time.
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I had made a phone call and the woman who had answered me I think her name was heaven she was so kind and nice. Throughout the conversation she was very knowledgeable and very helpful. I appreciated the interaction and I wouldn’t pick any other cleaning service except Merry Maids in the future. Thank you merry maids. :)
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Working with Merry Maids was my FIRST experience using a cleaning service and it was absolutely fabulous! The cleaning team did such a great job and paid attention to all the nooks and crannies! I have 2 young children and a busy schedule so this was just amazing! Thank you!
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If you’re looking for a cleaning service you can fully trust, I can’t recommend Merry Maids enough—especially Rocio! She has been cleaning our home for years and truly goes above and beyond every single time! Her attention to detail is incredible, and she leaves our space feeling fresh, peaceful, and perfectly put together. I genuinely look forward to cleaning days because I know our home is in the best hands with her!
The entire Merry Maids team is a dream to work with—so kind, professional, and incredibly easy to communicate with. Their customer service is excellent, and everything from scheduling to follow-up is seamless. We’ve been so happy with their work that we even hired them to clean a family member’s home and they’ve been just as impressed!
If you’re searching for reliable, trustworthy, and high-quality home cleaning, this is the team you want. Truly the best of the best! -
Yelena did a great job cleaning my house. She was punctual and very polite. I would definitely use Merry Maids again.
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They have done a great job on our weekly cleanings! We had another company that did not clean near as well as Merry Maids.
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Everyone I have interacted with at Merry Maids has been so nice and helpful. Our house is always looking spotless when they’re done and the women work so hard and efficiently!
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Eloisa and Yosbel are an amazing team. They always do a great job and it’s such a nice feeling walking into your home after it’s been cleaned. I’ve used merry maids since I moved to Colorado and will continue to recommend them. Thanks for the awesome service.
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For a fee of $450, I engaged in the cleaning of my own apartment, hoping that this would serve as motivation for the individual I hired to perform the task.
For several months, I refrained from writing this review, as I am not particularly fond of individuals who engage in unkind online comments. These reviews often fail to provide the complete story and are frequently exaggerated falsehoods. Having worked in customer service for over two decades, I have consistently provided excellent service, maintained proper etiquette, and extended kindness to service workers.
However, I attempted to give this company an opportunity to rectify its actions after a one-hour “service” costing $450 concluded with me scrubbing my floors and instructing the woman on how to clean.
If she was experiencing an off day, I assured them that we could reschedule for another day. Regrettably, she was on the phone the entire time and did not even vacuum or wipe down counters. Her time was spent complaining as I listened, and providing excuses or asking me what to do next instead of the job at hand. To be honest, I accomplished more in that hour than she did. I cleaned my refrigerator as she talked about her son or daughter, I forget.
She was present for approximately 90 minutes, and I paid $450. My family was visiting for the holidays, so I wanted a clean apartment for them to enjoy. This is a treat for me, as I am not wealthy. I spent the entire time with her as kind and caring as possible, but prior to that, I spent five to six phone calls attempting to find a solution that seemed straightforward to me with her company, as it appeared that she was supposed to have another helper for a deep clean. I have a small place, but it included baseboards, a refrigerator, you know, things that wealthy people clean.
I paid for a service, and I expect it to be provided. If it cannot be, that is understandable, but I would like a refund, even if it is only $10. I am confused as to how Merry maids perceives this differently.
There are numerous negative aspects to this story. I provided her with cleaning supplies, a drink, and food, remained silent as she spent more time on the phone than cleaning, and even tipped her. Despite these efforts, I am still wronged. I also spoke with her supervisor to seek their assistance, as she requested another helper. I listened to her concerns and sided with her. I spent the remainder of the day and all night cleaning instead of necessary schoolwork.
I am not unkind or a Karen. I tip 25% even when orders are incorrect and apologize to representatives of Xfinity when they make mistakes. This may sound harsh, but it was for my elderly parents to have a pleasant holiday visit. Cleanliness, reduced cat hair, and no smoke odors were essential. It was a significant investment for me.
I had a positive experience with this company a few years ago. Perhaps it was an off day, which is understandable. However, charging $450 for nothing is unacceptable. I am not wealthy, and this was a gift for my family. I am deeply saddened by the way you all handled this situation.
It is simply wrong.
PS- I love to share, anyone who knows me is shocked for customer service me to even write this. But with family coming in town again, I had a ptsd moment haha (dramatic)
PPS: I did provide her with some of my microfiber rags to try to save money on windex. I’m happy she enjoys them, she is not in the wrong. The company is. -
I have been a customer of Merry Maids Westminster for twenty-five years! They are easy to work with, and the cleaning is top-notch. Irasema, Yelena, and Eloisa have all been great.
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Great service! Communication and scheduling were fantastic, and the cleaners were friendly, fast and thorough! Pricing was great! I’ll definitely schedule them again for my next clean.
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This staff produces an excellent quality of work and I love the personal touches as well! They are always super consistent and help to greatly reduce stress when life gets hectic.