Farrell Brothers Water Heaters

after almost a month of dealing with a tough sewer backup in our basement, we found out that our old clay pipes were in really bad shape—offset, cracked, and even disconnected in some spots. this caused a huge clog, about 8 feet long, under our house and yard. it took more than one plumber to clear things out and figure out what was really going on. the first couple of plumbers we called in suggested really expensive fixes, including digging up our whole front yard and basement for $25k. one of them was very pushy and wanted to get started right away, even having the gas lines marked the same day. we felt rushed, so we kept looking for other options. another plumber told us we’d have to pay extra to repair our porch if it got destroyed in the process. then we had bryan come out, who mentioned relining the pipes instead of digging everything up, and recommended we talk to a team that specialized in pipe lining. that company called us the next day, checked everything out, and explained they could reline the pipes for under $20k—saving our yard, basement, and porch from being torn apart. even though it was still a big job, the crew was professional, on time, and explained every step along the way. they made a stressful situation much easier. if you’re dealing with sewer or pipe problems, definitely get a few quotes and don’t be afraid to ask questions. we’re so relieved we found a team who could handle the job well without destroying our property.

I can’t recommend Farrell Brothers Water Heaters enough! Our home in Westminster is always busy with three active boys, and when one of our toilets started backing up into the shower, we needed help fast. I searched for a local plumber and called the nearest one, hoping for a quick fix. Unfortunately, they didn’t show up after I waited all day. Then I called Farrell Brothers Water Heaters. They picked up right away and got me scheduled in just two hours. To my surprise, Scott, the plumber, called to see if he could come even earlier! Scott was incredibly kind, professional, and respectful. He worked efficiently and made sure to protect our home while fixing the problem. He explained everything clearly, went above and beyond to solve the issue, and even shared helpful tips with us. Scott never said anything bad about the previous company and spoke very highly of his own team, mentioning how family-oriented they are—and it really shows. The pricing was fair, and we actually paid less than expected. We also have a few leaky faucets, and I’ll definitely be scheduling those repairs with them too. I’ll be asking for Scott again for sure!

While I was at my mom's house for a family get-together, we suddenly had a plumbing emergency—the toilets started backing up and nothing would go down. I tried plunging, but it didn’t help, so I called for a professional plumber. Even though it was late in the evening, Scott showed up quickly to help us out. He discovered that the main drain line was clogged and worked hard to clear it, even though it was a messy job. Scott really knew what he was doing and didn’t give up until the problem was fixed. I’m really grateful for his dedication and the fast, friendly service. Thanks to Scott, our gathering was saved and the plumbing is working perfectly again.