Reviews of local pros in Woodland Park, Colorado

Knows his work well. I appreciated that he answered my initial call (not a voicemail or a receptionist), talked it over with me, ordered the parts for my dryer, and installed without issue! All works fantastic again!

Dennis is the most dishonest person in Teller County. He has No communication skills and will take your money upfront and leave you hanging. This man should NOT be in business and I’m filing a complaint with the BBB!!!!!
Dennis you need to close up shop and go to work at McDonalds!

I read the reviews and this was not my experience. I worked on my fridge and was stuck. He arrived when he said he would and even came back later to finish the job late in the evening. He was beyond fair in his price and that never happens. I have never done a review before but he was excellent and my experience needed to be shared. Yep I will use him evertime and I wish others were more like him

Dennis came out on the same day that I contacted him to look at an issue with my stove. He found out what was wrong, ordered the part and was back within one week to complete the repair. He contacted me a couple of times to give me an update on the part he was waiting on to complete the repair. He did a great job.

Dennis’ lack of communication is unprofessional. He rarely returns calls or texts. His voicemail box is almost always full and does not allow you to leave him a message. And the one time it did allow me to leave a message, he did not return my call. Sears referred him to us and they have had trouble contacting him on my behalf also. Occasionally he has answered their calls (which would happened within 5 minutes of my call), and tells them he will call me but never does. I have submitted our dissatisfaction over these communication issues with Sears but nothing has changed. We do not recommend his service for his unprofessionalism.

Very professional and courteous. He came that same day I called to fix my dryer. He made accommodations with me to come after my work hours at no extra charge so I did not have to take any time off of work. The cost was very affordable, he showed me what the problem was and explained clearly, and fixed my dryer. Thank you, Solid Rock Repair Service!

Select home warranty recommended this company to fix my stove. He never called to even make an appointment. I canceled immediately after reading his poor reviews and poor service. If you can’t even depend on him to call you back how can you trust him to fix your appliance?

I had a dryer go out, saw this ad pop up on Google when looking for a repair person to come out and replace the heating element. I spoke to him on the phone then texted him the make and model of the unit. He replied and said he would get to it in a few days, throughout the week I would text, with no reply. Finally after a week I replied with a stern text to let him know I was not satisfied with his lack of communications. Big point don’t make the same mistake I did and look at the 4.6 rating without reading all of the reviews, he says he had been in business for awhile but only had 9 reviews. Dennis, You are what you do, and not what you say you will do.

Dennis is a real piece of work.. I got in contact with him via my warranty company. He told me on his initial visit that he over estimates and overcharges them. My warranty company ended up not covering the repair but they did tell me his cost was $375. We decided to move forward with the repair and pay out of pocket.. low and behold he charges us $375, after tell me he overcharges them.. we get an appointment set up to get it repaired. I left work early and left my daughter at daycare to race home to be there on time all to get stood up and have him call my husband 15 minutes after the scheduled time to say he wasn't going to make it. He rescheduled with my husband for 3pm the following day. He called the following day around 11am to say he was on his way.. since we are both working adults this was ridiculous. He then said his schedule always changes and said he was busy at 3, our appointment time.. he rescheduled to a window of between 5-6 the same day. He stood us up to later call and show up at 8pm.. then proceeded to be an idiot and almost blew himself and our dryer up TWICE. He then had the audacity to try and charge us an additional 3% for paying with a card which he then took back because he looked like he already realized he was making a killing off of us. Do not use his services, you'll regret it.

Call and engage at your own risk. Dennis had started this org on google because the Solid Rock Repair service is only at 1.5 stars. Now there's 5 stars here on some reviews but it is designed to bait people in need. The MO he follows is to be responsive on initial call, come out, and if its something he really doesn't want to mess with, he'll play with it, tell you it needs a part, you'll pay a deposit on the part and never hear from him again. He's done this twice once with our washer that the warranty company called him to do + an oven we needed repair on. Both times you'll be left hanging. Save yourself and your $ and find someone else.

This guy works for Sears and is horrible. He took the washing machine apart and took the screws with him. He told me he had ordered the part and it would be in within two weeks. Now Four weeks later there is no part. Sears keeps telling us to call Dennis directly. He will not return calls. In the mean time we have a washing machine that is broken and out of service. Do not buy anything from Sears and do not ever use Solid Rock Repair Service. Bar none the worst experience I have ever had.

Called last week for dryer repair services and was told he only comes this way on Tuesdays and Thursdays. Asked if I could book for Tuesday and cancel if we found someone else, he said no and to only call back “ when I was ready to be real.” Eventually called back ~10 mins later as no other companies service our area. I explain urgency as we have two very young children and depend on the dryer almost daily. He apologized for previous conversation and said he would be here “before 12” on Tuesday and to text him info along with pic of model number. Text says delivered that morning with no response or acknowledgement of receipt .

Today is Tuesday. We hear nothing from Dennis. I call at 1pm and get the voicemail. Leave my info, asking to confirm we are still on the list for today. No response. Very frustrating and unprofessional. Why string us along if you don’t want to do the job? Now I’m waiting another week for parts to try to DIY the repair because Dennis couldn’t be honest.

Avoid this man and his 'repair' service like the plague! Do NOT hire him on to do ANYTHING. We are out almost $500 because he took our money and refuses to return phone calls and here we sit without our repair having been done for two months now.

August 12 Dennis came out and diagnosed/ordered a part to repair our refrigerator. While he was here he seemed like such a decent man. He talked about his faith in Jesus, no doubt to play on my heart strings knowing full well he was going to rob us blind. I was foolish and fell for it hook, line and sinker. I stupidly paid him in full for the part and for his time coming out to diagnose the fridge.

August 31 he came out to repair our fridge but he had the wrong part, he apologized and said he'd get back to us by the next day with an update on the correct part. He never got back to us.

We have messaged him many times and left voice mails. All to no avail, he does not return calls. He finally answered his phone on October 1st, saying that he was driving and he would call us right back. We haven't heard from him since. We are filing a complaint with the Better Business Bureau, we want our money back and would prefer to never to see this man again.

I would give him zero stars if I could.

Excellent work and very professional.

Chris has recently done quite a bit of work at our house hanging 3 ceiling fans light fixtures replacement of outside lights, did a excellent job, he is very knowledgeable, prompt, would highly recommend him.

I scheduled a few things with Chris after purchasing my home (e.g. remove remote wiring for an existing ceiling fan/light that was not working on the remote, change a ceiling light with vaulted ceiling in my kitchen, and add a new outlet to an area in the kitchen).
Chris sent me advance reminders through texting, called ahead on his way over, and he was very friendly. He provided a clear estimate before starting the work, he was very clean while working and took away the mess, and provided options for the work being done.
I was very happy to find someone honest, reliable, and local to work with (not in a group that sends out different people every time like some places I called.)
Once I get settled in, I plan to call him again for other work that needs to be done!

Fast professional service.

Christopher was prompt, honest and extremely helpful. Thank you Steelhead!

Chris was on time, honest and helpful. Did not do work that was not necessary.

Pleasant, his work is real craftmanship and does backflips to make you happy, Highly recommended!

He was responsive and helpful- even worked to move his schedule around for coverage day-of because I was concerned about a potential safety/fire issue.