Reviews of local pros in Thomaston, Connecticut
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Kyle is amazing! He arrived a day ahead of time, quickly diagnosed the problem with our refrigerator, proceeded to repair it in record time, and made the whole experience pleasurable. We highly recommend Iconic Appliance Repair!
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It is such a pleasure doing business with Kyle. He is very knowledgeable, prompt and reasonable. I can't say enough about how great it was to do business with a company that values its customers. I will be using Iconic for all my appliance repairs. I highly recommend him 110%,
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I had the pleasure of working with Kyle for a recent refrigerator repair, and I can’t speak highly enough of his service. From the moment I reached out, Kyle was responsive, professional, and incredibly knowledgeable. He arrived promptly, quickly diagnosed the issue, and completed the repair with both precision and efficiency. Not only did he get the job done swiftly, but his pricing was also refreshingly affordable—something that can be hard to come by these days!
What really stood out to me was Kyle’s genuine commitment to ensuring everything was working perfectly before he left. He explained the issue in a way that was easy to understand and left me feeling confident in the longevity of the repair. If you’re looking for someone reliable, skilled, and fairly priced, I highly recommend Kyle. I’ll definitely be calling him for any future appliance needs! -
Outstanding service, showed up and diagnosed dishwasher in minutes, had replacement component on hand, clean and professional. Highly recommend.
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My LG washer made a horrible noise when draining. Spoke to Kyle. We decided to order the pump, since it was a sealed unit. Came and went in 30 minutes and everything was absolutely perfect. Brilliant. Professional, and an absolute pleasure. And, a great repair price. What else can I add?
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I had a great phone interaction with Kyle this week. I had a problem with a drier and tried to fix it myself. I thought my repair had failed and called Iconic. Kyle gave me some advice on the phone, no charge, and it solved my problem. This is excellent customer service. He even called me back to check if it worked. If we ever need another appliance repair we will most definitely be contacting Kyle
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Macary’s Plumbing is the only plumbing company I would call. They are so responsive and knowledgeable. Great customer service!
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Macary's has always done fantastic work. Chris is always super professional and gotten the job done right for us!
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Awesome service. From first call to day of appointment.Chris got to my house he and his helper got rite to work, they were polite and walked me through the whole process
Highly recommend -
Absolutely amazing company! The team is wonderful, and knows their stuff. If you have clogged pipes, or in need of plumbing upgrades, I highly recommend them.
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Sump pump failed in our mud room which led to overflow into our downstairs living room. Chris picked up right away and got to us in a timely manner and handled our situation. Very professional! Thanks again Chris!
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Chris was a life saver, of course the septic line is clogged on a Sunday! We started calling down the list of emergency plumbers and Chris picked up right away and came over, issue fixed and professional and excellent communication all along the way, highly recommend!!!!
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Chris was incredible. He was prompt and explained everything he was doing. He was courteous and kind to our family. We would recommend him to anyone.
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Chris was the only plumber to answer my emergency call on a Saturday morning. Very helpful and polite. He was here within a few hours. Work was excellent. Definitely my first call next time.
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We highly recommend Macary’s Plumbing Services! Chris is was prompt, professional, and personable and we are very pleased with his work. And same goes for Nicole.
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Great service and very pleasant. Mike explained my options and gave accurate pricing.
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I was in need of a plumber to replace a broken hot water heater that was up in the celling at our office in Terryville.
I reached out to Macary's through their website late in the day on a Wednesday and I was so surprised at how quickly they got right back to me.
Not only did they get right back to me they sent someone out the next morning to look at the job and the following day to replace the water heater.
Excellent and above and beyond service. I will defiantly be reaching out to them going forward for all our plumbing needs.
Thank you, Macary's for such great service. -
Had a major clog in my house which resulted in sewage backing up and coming out of the downstairs toilet and shower. Called a local company and they came out and fixed it but insisted that my internal cast iron sewage pipes were crumbling and needed replacing to the tune of $20k. Called Chris and he came out the next day.
He descaled and hydro jetted all the pipes and said they should be good for many, many years. Saved me a bundle! As a bonus, he found and removed a piece of the other company's cutter which had broken off and they had just left in the sewage pipe. I would eagerly recommend Chris and his crew. -
Chris answered the phone and answered all of my questions. He was a complete professional. We had an intermittent problem and Chris offered to put a camera down, that is what is he did on a Saturday. I'd highly recommend Macary's plumbing. Excellent experience.
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Any time I’ve had an emergency or problem, they’ve always been extremely responsive and have talked through all the options with me. Lovely team as well.
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This team did a great job today! It was an all day job replacing original cast iron pipes. Huge job and they did complete clean up. Professional and licensed too!