Constraction reviews across the US

Needing a new roof, I had called several contractors and somehow had overlooked TrueHome Roofing. It was during a conversation with one of my employees that I mentioned I needed a new roof and was getting quotes. He immediately told me that I had to call John at TrueHome and have him come out. He told me they just did a great job on his roof and when they were done, his neighbor was so impressed, he had his roof done as well a week later. I called John, he took time out of his night to come over the night I called. John brought samples with him and quickly gave us a quote, he took time to explain everything in detail (others I called just gave me an estimate without ever seeing the roof.) John even mentioned that there was a better quality shingle than the quality one we were looking at for just a few hundred dollars more - none of the other contractors mentioned that (and I was looking at the same shingle manufacturer with them). His crew was amazing, they completely stripped the roof, removed all of the material and completed the new roof in one day! - His crew's attention to detail was exceptional; nothing was overlooked...any place around the dormers where water could have possibly come in was sealed, they also did great job with the drip edge and underlayment. They even took the time to cut smaller individual shingles over the brown aluminum drip edge that the contractor who built the house left it showing (just was one of those small but big attention to detail items that was overlooked before). One week later I saw his crew again down the road doing one of my neighbors homes. I definitely would would recommend them for exceptional customer service, quality and attention to detail as well as the finished product.

UPDATE 2 (2/16/26): I sued CertainTeed, the manufacturer and warranty company due to poor workmanship from TrueHome and won. I’ve also contracted with Golden Group Roofing who repaired TrueHome’s shoddy work along with another issue on our ridge vent. They were great to work with and we will be using them moving forward. I would suggest others do as well.

UPDATE 6/23/25): We have since had another issue with a water leak due to workmanship that the installer admitted upon his own inspection. To make matters worse, the "repair" caused additional problems and the same spot leaked again 5 months later. TrueHome has not honored the warranty, and hasn't responded to us or the shingle company, Certainteed. Certainteed has even informed me that they dropped them as an authorized installer. Avoid these guys at all costs!

We inherited a house with a roof that was put on 2-3 years prior to us moving in and was still under warranty. John from TrueHome (original installer) facilitated the warranty transfer for us. We did experience a leak around a vent boot, and after some back & forth, someone came out and repaired the leak at no cost to us. The back and forth was a bit difficult at times as we weren't the original paying customer, which would warrant something closer to a 2-3 star rating. However, they did ultimately send out their subcontractor to do the work without charging us, and the repair seems to be holding after several snow and rain storms. The result of the work was more like a 4 star rating. I averaged the two and came up with a 3 star rating for now. I'll update this down the road as we'll likely need some siding or gutter work done in the next year or two and will give TrueHome a try.

Very happy with the work done and the professional demeanor of the staff. I have a small home with a small roof so there are probably bigger priority jobs, but they responded to my initial inquiry right away (not all contractors do that, for sure), they gave me a written estimate, and actually fit in the work for my roof earlier than they originally said they could. I would use them again, and would recommend them as well.

My experience with TrueHome was top notch. I was experiencing mold development in my 1920 home due to inadequate ventilation along with minor roof leaks due to improper installation when my home was flipped. John was a great communicator and understood the problem better than the majority of roofers who gave me an estimate. Several other roofers recommended ventilation solutions that would not have fixed the problem. The team at TrueHome replaced half of my roof and installed the proper ridge venting on a gambrel style for a reasonable price. Only TrueHome and one other roofing company recommended the correct ventilation solution. For value, professionalism, worksmanship, and communication I wouldn’t recommend many other roofing companies. I will hire them again if another need arises.

A great local company with a very professional team! I was delighted with how reasonable their roof replacement quote was as compared to my neighbors who recently used a national company for their roof project. TRUEHOME was able to schedule our project quickly and on the project day the crew arrived on-time and immediately set to work. The job foreman kept me well informed throughout the day. The project was completed the same day by the late afternoon including cleanup.

Both jobs were completed in one day and under constant supervision. I'm very pleased with the workmanship, the material and of course, a very good price. I will have no hesitation to recommend True Home Roofing to everyone.
Norm Sarkisian
NEADY Cats Corp

It's taken me a while to write this as it is my first ever negative review but I feel a responsibility to do so. We had our our roof, windows and siding done by Truehome. John was a nice guy and we felt confident that the work would be performed well and professionally. He said that either he or his son would be on the job site daily. They were not. It seems like the jobs were subbed out. That normally isn't a problem. In our case, it was. Our siding has no insulation installed under it so our 200-ish year old home is drafty and cold. (we discussed the need for this insulation during the initial planning/consultations) Our roof was the worst of all. I don't know how to describe the hows and whys of the fact that it was not installed properly. I do know that we have a leaky, buckled roof that needs to be completely replaced. This is a fact that has been verified by 2 other roofing contractors and the town building inspector. As of today, Truehome has not agreed to pay to replace the roof. They did offer us a smaller amount of money that was nowhere near the cost of a new roof. We have had other work done on our home by different contractors since and have been totally satisfied. I'm sharing one picture but trust me when I say that the whole roof looks like this.

I wish i could give 100 stars. From a recent storm, our home was covered with multiple inches of snow-creating an ice dam which broke last night. I called True home roofing at 7am today, the crew arrived at 10 am -and were finished by 12 pm...To my shock they had cleared the entire house and garage of snow and removed the dam-Money well spent! Thank you to alll at True Home roofing!!!!!!!!!!!!!

The crew did an amazing job of replacing our roof in just one day. The price was reasonable and we had plenty of options for color. The team leader was in touch through the day to make sure we could carry on with our day as usual.

John worked with us on scheduling and kept in touch regarding weather delays. Overall a great experience.

Top notch service and workmanship from start to end. John and Nick were very knowledgable regarding all services performed. The crew were punctual, efficient and did a fantastic clean up job . The level of quality is excellent. We are 100% satisfied with the entire job ! I would not hesitate to hire Truehome for all of your roofing needs. Thanks !

From start to finish, the team was punctual, incredibly professional, and welcoming. We're beyond impressed with the quality of work we received. Not only were they extremely hard workers, but they also went the extra mile to ensure everything was perfect. It's rare to find such dedication these days!!! Not only did it add value to the house the curb appeal is amazing. Highly recommend their services!!!

The whole process went smoothly. The project coordinator/ manager provided clear information about what to expect.

The cleanup at the end of each day of work was thorough and efficient. We had an event at the house scheduled at the end of the last day and they were able to get everything put back in time.

Our roof is Georgetown Gray.

HOW THE STORY STARTS 🏚️ <-- ungh 😕
Needed a roof replacement , what I considered important :
1) professional quality installation, estimate,materials and debris removal.
HOW THE STORY Progress 🗣️ ☎️ 👤 ( HI )
1) searched for roofing companies
2) make appointment + consultation
3) select a service based on my needs
4) APPROVE CONTRACT PROPOSAL

DAY OF INSTALLATION ARRIVES 🚚 🔨👷🏻‍♂️
1) materials on site - prompt&intact
2) work crew arrives - no delays , efficient & courteous, protective tarps deployed to contain debris and protect home and ground areas
3) roof was stripped of existing material
4) damaged areas on substructure where revealed
( These are unknown , until existing material is removed - very common with older roofs , such as mine )
5) substructure damaged areas all repaired with new material by experienced professionals
( This is a major benefit TRUEHOME provided with crew of dedicated seasoned installers )
6) new roof, trim , water&ice barrier, ridge vent installed in 1 day ( site prep, removal , repair,install , cleanup )

WHAT COMES NEXT 🤷🏻‍♂️? - No Surprises ✔️
1) invoice for job as expected 🧾
2) secondary charges for damage found ✔️
( This was very reasonable & discussed as a possibility while consultation for job was being discussed )
3) payment in full was easily completed with electronic fund transfer 💸

Conclusion : TRUEHOME ROOFING accurately assessed my project needs . I received a waarrented roof ( 50yrs ) with the assurances represented by a signed contract 📝.

RECOMMENDATION 😎👍 => A++
John's crew and support staff are excellent at their tasks. John is upfront, highly knowledgeable and sincere with his approach to business and workmanship .
🏠 My home once again looks beautiful ❤️ it !!

This is the second house that I have had TruHome Roofing replace for me. The first was in Holden, Ma. They did a new roof, a vent to help with ice dams a couple of feet up from the edge. They also put up gutters. They did this for about 40% less than the other quotes I received. Those other quotes were for just a roof.

Recently they did the house NH. New roof, new skylights, new gutters with gutter guards. Again, much cheaper than the competitors.

They are neat, clean and quick. Two days both times. Both times they scheduled the job for about 2 weeks after I called them.

If I ever move again and need a new roof I will definitely give them a call.

Truehome gave me a fair estimate for my roof replacement. Communication was great. The staff worked hard. They protected my plants and deck from debris and cleaned up afterward. Definitely recommend.

A large section of my roof gave way at the start of winter weather. The folks at TrueHome had me sorted out in no time. Super easy folks to work with. They were prompt, communicative, and got the job done ahead of schedule. I found their work to be of the highest quality and I cannot recommend them enough. The financing option was super helpful since I had no budgeted for this at all. Getting a new roof is a drag for sure, but John and Zach made it was good a situation as it possibly could be. Many thanks, guys.

John Sullivan, True Home put on a new roof, new windows, and beautiful vinyl siding on our home. We were very satisfied with the end result. True Home did an outstanding job & we would highly recommend John and his True Home team.

John spent as much time with me as I needed to help me make the choices for new doors, siding, shutters, and gutters. He even pointed out suggestions that I didn’t think about but love. They let me choose when the job would get done based on my availability. The crew were very hard workers and someone was always checking on the job. The price was reasonable and everyone was always pleasant. I highly recommend them.

We went out to bid to have our house resided with James Hardie siding. This particular siding requires a certified/ qualified James Hardie installer. When John and his son Nick met with us to explain the process, my wife and I felt very comfortable hiring them for the job. I can’t say enough good things about Truehome. Professional and personable, excellent customer service, pays attention to details and does extraordinary work with their subcontractors at a good competitive price. I can honestly say I’ve never seen a crew work this hard with skilled James Hardie craftsman. It actually came out better than we thought it would. A++ to John and his crew! I highly recommend them.

We are happy that we hired TRUEHOME Roofing to replace a roof. John and Nick were both very easy to communicate with before and while the job was being done.
The team that did the job was very meticulous in setting up and cleaning up.
Everyone seemed knowledgeable on what needed to be done.

I am very happy with the job. They stripped the driveway and put the asphalt in half a day. Great workers, all of them, easy to talk to and helpful.
I highly Recommend this company!******+