Constraction reviews across the US

Jeff Trinh and his staff repaired excessive storm damage to my home after a gigantic tree fell on my roof. He coordinated with several sub-contractors to replace the damaged wood, gutters, roofing, and removal of the tree from my roof with a large crane. He also assisted me with my insurance company claim to insure that everything was covered properly. Jeff and every one I dealt with in his company was very professional and friendly. I am extremely satisfied with the repair to my home and would highly recommend Jeff and his company to anyone.

I was impressed with Storm Guards professional approach to replace our hail damaged roof.They worked closely with us and our insurance carrier to complete the job quickly with little disruption to our lives.They addressed all questions and gave options that we took advantage of . Their clean up was thorough and exceeded our expectation.I have replaced 5 roofs as a home owner in my lifetime and this was by far the most enjoyable experience.

Jake was an absolute professional. Experienced in his craft and very thorough in helping me understand the ins and outs of insurance and what my options were. I am very pleased with the expectation of work to be done, the cost, efficiency and quality of the work provided. If you need anything from Storm Guard, call Jake.

I had storm guard (Jake Taylor was the guys name) come out and give me an estimate, they were so respectful, didn’t hit me over the head with pricing & was very professional during the whole process. They came out and did the jobs and I was even more impressed by the work that they did! Made sure all of my questions were answered and any problem I had, was fixed! I will always go to storm guard any other Time I need them.

Storm Guard was very responsive when my wife and I needed our roof repaired.

Initially, when we experienced damage to our roof, we dealt with a roofing company that did not meet the standard of professionalism, quality, and service. As a result, when I contacted Jeff Trinh, of Storm Guard, I expressed my considerable frustration due to our prior negative experience. He was patient, informative, thoughtful, and professional. He took the time to explain the various roofing options that were available to us and kept us informed of the process along the way.

When the roof was being repaired, Jeff stayed in touch with us. We had a few minor incidents that needed to be rectified, and Jeff handled them immediately. In addition, he provided us with a gift as a token of his sincere desire to display appreciation to us and to provide the best customer service.

Thank you, Jeff, for the work that you and your company did to beautify our home! We will recommend you whenever we are asked about a roofing company!

Justin and his crew came out and did a check on my roof. They were professional and informative. They weren't just here to try to get a sale. They talked to me about my roof and the condition it is in. They are a great team. I look forward to using them for my roof replacement in the near future. Thanks again guys for being amazing!

Justin Rhodes with Storm Guard was very friendly and professional throughout the inspection process. He called 48 hours ahead with a reminder that he would be on the property for our scheduled appointment. After a thorough inspection, Justin let me know that my roof was in great condition and forwarded pictures of the roof for my review. No high-pressure sales tactics for services I didn't need at the time. I would recommend Justin for your next roof or gutter inspection.

Storm Guard recently replaced my roof on a rental property. Maciek came out and gave us a quote - he was a delight to work with! We are very happy with the roof replacement, it was completed timely and looks great. Storm Guard also handled all of the conversations with the insurance company which made the process a breeze. I would definitely recommend them!

Had our 1st experience, estimate with Storm Guard. Justin went over & beyond our expectations. He's the best! We will update you after the work is complete. Looking forward to our installation, Justin made everything very easy to schedule & understand the process.

When it came to any issue with roofing, I didn't have much knowledge. I didn't even realize that my roof had hail damage until someone pointed that out to me. So I called Storm Guard because 2 of my coworkers used them in the past and they were happy with their service. Owner came out to assess the damage and explained the scale of it and all of the procedures to me. Another representative and my insurance adjuster met in a couple of days and agreed to the amount of damage. Everything went pretty smooth. Technicians seemed very well experienced and knew what they were doing. Most of my roof was done in less than a day. Only thing I would recommend is that they keep better communication between the office and the technicians. One particular request that I made to the office with my roof took for a few weeks to get corrected due to their miscommunication. But other than that, I am satisfied with their service. My roof does look good and I haven't experienced any issue since the installation of it.

Storm Guard was great to work with throughout the entire process. Justin originally inspected our roof, and presented us with great shingle options for the roof. Once we decided, the process was so seamless and headache free.

The install crew came and was in and out so quickly. They were respectful of the property, and Justin even personally followed up with us to make sure every nail, and shingle was off the ground before signing off on it. It’s a rare occurrence these days to have such a seamless process, especially with home repairs, great job Storm Guard.

It was a pleasure meeting with Justin who came out to look at my roof. He provided multiple photos of the roof and thoroughly explained what needed to be done. The initial appointment was set up efficiently and quickly. So far very impressed with StormGuard!

Jeff was awesome! I had roof damage due to a storm. The insurance company was not being honest. I contacted the DOI and Jeff assisted with over 50 pictures of my roof. With Jeff assistance, I was able to have my roof REPLACED on a home that was built in 2015. Jeff is an honest individual and will provide a true inspection of your asset/roof. If you are in need of an honest roofing company, call Storm Guard. Phillip was also great in getting things completed!

This business is hands down the most professional and best roofing company in the triad. Jake came and gave us an estimate and honesty he is the reason why we went with the job. He is a great salesman and really know what he is talking about. I had over 10 estimates done and not only did they have some of the best prices but they were on time, got to me the next day and you can definitely tell they knew what they were doing! They finished my roof today and not only was it good quality work, but they did extra for me free of charge. I’m getting another estimate from them to do some Sheetrock work inside my house and to redo my aging vinyl siding on my house.

Storm Guard did an amazing job from start to finish! The process was smooth, and the team was professional, efficient, and thorough. A special thanks to Jeff for going above and beyond to make sure everything was done right!!

To Heather, Kiersten, Ricky Vargas and his fantastic team, thank you much for a job very well done!!!! Using the extra shingles, left over from the skylight replacement, to recover the roof on our doghouse well cover was one class act above and beyond the call of duty. Would highly recommend this company without hesitation!

We had a wonderful experience with Storm Guard. Every person that helped us was very prompt, courteous, and professional. They even helped us communicate with the insurance company and gave us advice about hail damage we had experienced. The end result was a roof covered by insurance! The team that did the installation did a wonderful job, and they took great care to pick up all loose pieces of trash that fell. It looked like no one had even been there after they were done. My husband and I are very happy with our experience with storm guard and would recommend them to anyone. Their business does a good job of taking all of the inconvenience and headache out of getting a new roof. Thank you storm guard!

Just had our roof replaced by Storm Guard due to hail damage. The entire process was easy and seamless and we were kept aware at all aspects including insurance by Kiersten , our customer service contact. She was exceptional and very professional. The team that did the roof was amazing. The supervisor contacted us when work began(we were out of town) and advised that they would thoroughly clear up when the project was done. They were true to their word. A clean up team made sure all stray nails were picked up and they even cleaned window sills were some roofing dirt had accumulated. Blew off our decks and driveways leaving them cleaner than when they started. Shout out to scott Johnson who made the initial contact with me regarding possible damage. He did the initial inspection and sent a detailed report for the insurance company. I highly recommend the storm guard team

I have been using Storm Guard Roofing and Construction for over 10 years and have always received excellent and courteous service.
I highly recommend this company over the larger, more expensive contractors!. Best in the Triad!!!

Update: I’m updating my review to 3 stars. I got a phone call from the owner (Jeff) asking to swing by my place. He was very friendly and incredibly receptive to feedback about our experience. He gave me some context about our project and why there were some delays but took ownership on their lack of transparency and communication. Overall, I think with Jeff running this company, most people will have a great experience (as is demonstrated with the overwhelmingly positive reviews) and our situation seems to be a sort of “one-off.” The fact that Jeff had driven almost an hour to come take a look at things and have a conversation really speaks volumes to how he runs the business and he has my utmost respect. I hope they’re able to learn from our experience to make sure this doesn’t happen twice.

I’m not typically one to leave reviews on companies, but working with this company has been a joke. My primary point of contact has been Jeremy. The project itself is fairly small, removing and resizing a cabinet and running electrical to the created gap for a dishwasher. The plumbing was taken care of over a month ago by myself. When going over the details, I was ensured that it would be something they could handle, and that I would possibly need to make runs to Lowe’s for various materials. I let him know we’d be using part of our tax return to pay for this project. He told me once we’ve gotten it to send him a text. Everything with the initial conversation had us hopeful and seemed to all be good. Fast forward about a week, I texted Jeremy letting him know we were good to go. He hit me back letting me know he would check the schedule and that they are three weeks out. Fast forward a couple of days I reached back out asking if he was able to find a day. He said he hasn’t gotten a day set yet but that he would pencil us in in a few weeks. Fast forward another three weeks and I reached back out to confirm if he had the date yet. He let me know that he should have some guys freed up and that either Thursday or Friday would work. Still not an exact date but I was still hopeful. Come Thursday, no one showed up and no word from Jeremy, so I assumed it would be Friday. I reached out just to check and he let me know that Israel would be here. Jeremy texted me Friday morning letting me know Israel had called out and that we had to reschedule for Monday. Understandable, things happen, sucks that it had to be that day but I wasn’t too upset by it and thanked him for letting me know. Come Monday morning (the day I’m writing this) and no Israel. I gave him the benefit of the doubt and waited until 10:20 to text Jeremy. I asked Jeremy if we should be expecting him and he told me he’d find out. An hour and a bit later still no word from Jeremy so I reached out to confirm if we should be expecting them. He told me, “We are not coming Bryson I will let you know if we can get to your project.” I asked if he knew when that would be and he told me “I'm not sure how or if we're going to be able to move forward at this point until we figure out Israel.” That was the straw that broke the camel’s back. I told him to take us off the schedule and that we’d be working with someone else. I understand if our little project isn’t a priority, but the fact that we are now being told they don’t know if they’ll ever be able to do it after being strung along for so long is insulting, and has been a huge waste of time and stress. Not once was there an apology given with the rescheduling of things, and the complete lack of communication is astounding, especially where I was planning to take the day off to be able to make the runs to Lowe’s. I was the one reaching out TRYING to get information about when this would be happening and got generic, lackluster responses. Not once did Jeremy reach out to me, except to tell me Israel wouldn’t make it on that Friday. I’ve included screenshots to show how lacking the responses have been. If you’re planning on using this company, hopefully you have a better experience with scheduling than we have.

Stormgaurd was recommended by a good friend of mine. They had done a difficult job on time and on budget and was clearly impressed. I had difficult job too, old metal roof no sheathing and two homemade tar and flashing cracked leaking skylights. So, I call Stormgaurd. John Brazel came out climbed up on those roof lines and said: “We can do it”and they did. Under tough logistical circumstance and my own personal family tragedy they worked with me in all aspects of the job. The crew courteous and on time finished and cleaned every last speck of work debris. Thanks Stormguard and to John Brazel I now have that beautiful and dry light. My personal heartfelt thanks.