Custom Home Builder reviews across the US

We hired Factor Design Build to remodel our home in Boulder and could not be happier with the result. We had never taken on a remodel of this scope and knew choosing the right partner would be critical.
9 months later we can say, without question, we made the right choice.

Aside from the quality of the work (which was outstanding), two things stood out to us: the people and the process. The entire Factor team exhibited the type of professionalism you expect, but often don’t find, in this industry. Owners Josh and Kent were honest, transparent, set proper expectations and delivered exactly what they said they would. They were also very flexible as we changed direction and scope a few times along the way!

Jenny and the design team were outstanding and took the time to really understand our specific likes/dislikes. They struck a great balance in designing what we asked for, but also pushing us to think differently in certain areas. And it was apparent the design team was in lock step with the construction team on site which made the process very efficient and ensured the team could deliver the vision they helped us create.

Everyone who worked on our home from the plumbers and electricians to the carpenters and painters were professional, respectful and all-around good people who take obvious pride in their work. They even helped take care of our plants and shoveled snow. They were more like friends/family - sometimes we miss having them around!

With a project of this size, and an older home, we also knew a few unexpected challenges would come up (like finding ground water seepage in our basement). When they did, Factor found creative solutions that met our needs and fit our budget.

I can’t recommend Factor Design Build enough, you won’t be disappointed.

We did diligence on a few different design build firms to lead our home renovation, and we ultimately went with Factor Design Build due to the organization of their process and the professionalism of their team. We were not disappointed. From the initial design through to the end of construction, organization and professionalism was a consistent theme.

The initial design process was very collaborative, and Factor's team of design experts were able to help us create a unique space that integrated our style into our existing home. The construction process was methodically planned, and the construction team was able to quickly resolve any unforeseen issues we encountered. As a result we we're able to finish our renovation ahead of schedule and on budget.

We wanted to give special recognition to Gary our Project Manager who did a tremendous managing the job and keeping the project running smoothly. He, without a doubt, treated our house as his own, and the quality of the onsite work product was reflective of that.

We would strongly recommend Factor Design Build to anyone considering doing a renovation.

Factor Design sets a high bar for design and construction services. As first-time homeowners, my husband and I knew very little about this process and were looking for a company to handle a basement remodel. We wanted to work with a company that handles all aspects of the project, from architectural services, design, construction, and project management. Factor’s team made us feel comfortable with the process and set the appropriate expectations so there were no surprises along the way. Factor Design Build is top-notch! I highly recommend them – you will not be disappointed with their exceptional service and work!

We used Factor for a major renovation this past year and are very happy with the results. The best parts: a) They kept on schedule and completed our 10 month project earlier than expected; b) when problems arose (renovating a 100 year old house - there WILL be problems and if your contractor says that there won't be - run from them) they communicated quickly and effectively. They always had more than one option for us to choose from on how to remedy the situation and kept our priorities in mind; c) they understood our priorities and helped us make decisions knowing what those priorities were; d) all my neighbors commented on how quiet, clean, and respectful everyone was the entire time we were out of our house for construction; e) they genuinely have continued to follow up and check in after we moved back in to the house in order to ensure we were happy; f) the employees are delightful and I had so much fun getting to know them!; g) their choice in subcontractors was great - our woodwork is top notch, etc.

Was everything perfect? No. A renovation will never be perfect. EVER. So make sure you find a contractor that you trust will communicate with you, be honest with you, and will do high quality work. Factor is that company and you will end up very happy with the results.

We did a major remodel project with Factor Design Build and we would recommend them to anyone looking to do similar work. The team and the project was dialed - there was always work happening at the house once the construction began.

With a project such as ours there were going to be some things that popped up and the response from the team and from ownership was always in line or above what we were expecting. That went a long way with us.

During the design process they provided the right amount of choices so that it was not overwhelming. The designer and architect gladly revised our plans multiple times as we did not know exactly what we wanted till we were in the process.

We would recommend Factor to anyone looking to do a remodel project.

We searched for almost two years to find the right design group to do a full gut remodel and addition to our bungalow while also keeping all the charm and classic aspects of the house. We've lived in this house most of our adult lives and finding the right group for this mattered a lot. We ultimately went with Factor and this was one of the best decisions we've ever made.

Long story short, they delivered a world class house exactly to spec, on budget and two months early.

If you want an excellent product, you need to go to excellent people who do excellent work. This costs money. Any large outlay can be uncomfortable, but as soon as we saw how the money was spent and the care with which the project progressed, we knew it was the right call.

You are entering into more than a business transaction with Factor. This is a relationship that they steward from design through architecture and build and finishing, and then warranty beyond. I consider this whole squad friends. And after a project of this scope and size that is saying a lot.

Highly recommended.

We recently completed a kitchen and primary bathroom remodel with Factor. We are first-time renovators and the Factor team made it an exceptional experience. The construction team was incredibly thorough, competent, organized, and solution-oriented. The four-month project was delivered on time and we couldn't be happier with the result. Early on in the design phase, we had some communication challenges, but the team was highly receptive to our feedback, made adjustments, and worked with us to make sure we were comfortable in our communications moving forward. Factor’s commitment to both the client experience and the final product truly stands out. We highly recommend them!

We love our new house! It has been an epic journey to this point... after a nasty flood, Josh and his team stepped in to rebuild not only our home but our sanity. With Phil at the helm day-to-day, the FDB team overcame every challenge our project threw at them - from old services requiring replacement, new found ceiling spaces to create height, our design desires... I am thankful we chose FDB as no other team in CO would have delivered our project on time and on budget. I've already recommended Josh, Phil, Dustin, Kent, Craig, Matt and their subbies to anyone I know looking for a full service operation. They even make the admin easy :) Will be having them over for a housewarming BBQ soon as became friends - we weren't just a job...

This firm helped us with a major kitchen remodel. They are extremely professional and thorough with incredible attention to detail and a commitment to excellence. There are always some bumps in the road and these guys hung in there with us and got the job done. The longer we live in our "new" space the more we love it.

We bought a 2,500 sqft Tudor revival that was built in 1906 in a historic Denver neighborhood. It was outdated and had a typical choppy, closed-off floorplan. We chose Factor to open up the floorplan, update the finishes, and add almost a thousand square feet. It was a big project -- almost a year of construction and several months of planning and permitting.

Factor is not going to be the cheapest option. We've remodeled five different houses and this was by far the most extensive project we've ever done. It was also unique in that we were overseeing the project from 1,200 miles away.

Factor made our lives easy by handling all the design, managing all the subs, and keeping us well informed throughout the project. The quality of the work is outstanding, bordering on flawless. They hold their subs to a very high standard. I wouldn't hesistate to recommend them and would hire them for future projects.

We recently completed a major home remodel with Factor. The entire process from start to finish was first class. Our home was delivered on time, on budget, with high end craftsmanship and detail every step of the way. Their team of in house professionals are worth every penny.

Josh and his team- Ron, Danielle, Chris, Landon, and many others- did an amazing job. They handled every aspect of our remodel/ addition, and we got the white glove VIP treatment from day 1. Once the construction began, the project remarkably stayed on track over the next 5 months, and they communicated with us every day with updates and photos. Would 100% recommend!

Factor did an amazing job with our renovation project. The entire team was extremely responsive and attentive to our vision and helped us create the kitchen of our dreams in our new home. The level of detail and quality of work was exceptional. We would highly recommend Factor Design Build!
Wendy & Ari, Denver, CO.

We cannot say enough great things about Factor Design Build. They handled our full home renovation and truly went above and beyond to make what could have been a stressful process feel easy, smooth and even enjoyable. From day one, we felt like we were working with family and friends, not just a builder.

The level of craftsmanship and high-end finishing completely blew us away. Every detail was thoughtfully executed, and it was clear they treated our home as if it were their own. Just as impressive was how respectful they were — not only of our house, but of our neighbors as well. They went as far as to reach out to each house in the area to let them know if there was anything they could do to make the process as least disruptive to the neighborhood as possible. That level of care says a lot about who they are as a company.

Communication was outstanding. We received daily updates and photos, and at no point did we feel uncomfortable voicing opinions or concerns. Our project manager, Lam, and site manager, Jody, are truly exceptional people. Their professionalism, attention to detail, and genuine care made all the difference. We consider them friends and are happy we have the change to meet and work with them.

Factor Design Build clearly sets themselves apart by employing great people and only working with subcontractors who meet their high standards. That commitment shows in every aspect of the finished product.

The owners, Josh and Kent, were deeply involved throughout the entire process and were clearly invested in making sure we were absolutely delighted with the final outcome. Even after the project was complete, they continued to check in and take care of little things to help us get fully settled — something you rarely see.

We would not hesitate for a second to recommend Factor Design Build to any family or friends considering work on their home (we already have given out their information to a few neighbors). They are the gold standard.

We are very happy with the work Done Right Builders and Remodeling team did on our kitchen remodel.

Highlights:
They handled every detail and went above and beyond to make sure everything was done right.
They were very responsive and always available to discuss concerns or changes throughout the process.
They offered a phased construction timeline, allowing us to stay comfortable in our home as long as possible during the construction.
The construction foreman and his team were extremely hard working, helpful, and considerate.
They provided wonderful designers to help us make the spaces both beautiful and functional.

Major thanks to the Done Right Builders and Remodeling , we love our home.

I just had Done Right Builders remodel my kitchen. I spent a lot of time interviewing contractors and what made them stand out from all the rest was their attention to details and they really made me and my wife feel heard. Our project managers were Aviad and Eliad and they really are the dream team. From the initial designs all the way through construction they were right there with us guiding us through all the difficult decisions we needed to make. We really love our kitchen and can’t thank you guys enough for walking through our door.

We chose Done Right Builders and Remodeling for our full kitchen renovation after meeting with six highly rated contractors from Google. They offered a mid-range quote and a realistic timeline of 6-8 weeks. Our project manager, Ryan, went above and beyond our expectations! He was professional yet personable, very organized, transparent, and easy to reach. We'd been putting off this renovation for over three years, and we're so glad we did it with Ryan. Despite unexpected repairs due to the house being from the 1950s, everything was still completed within six weeks from demo. We're thrilled with the results and have already reached out to Ryan to start on our bathroom. Special thanks to his foreman, and his team, who kept the site clean and tidy each day and were always considerate.

After interviewing with 3 different contractors, I’m glad I went with Done Right. Alon, Mia and the rest of the team did an amazing job with my kitchen and bathroom remodel. Alon was very helpful through the entire process and took care of things that I am grateful for, like meeting with the city for inspections and coordinating with my HOA. He was always flexible with my schedule and kept me updated on the project. Mia did an amazing job assisting me with the design, she is very knowledgeable and was patient with me during the decision making process.

You won’t regret working with this team, they’re amazing and it’s been a dream to come home now after the remodel!

Love these guys! What a fun and easy process! Definitely recommend whoever wants a hands free project and easy going!

Quality, timely results and great communication. Avi, Noah, and Miguel were a pleasure to work with.

I would like to thank the team at Done Right Home Remodeling for the transformation they brought into my kitchen space. Jerry led from the front and the change, which they brought into this part of the home, was beyond my imagination.