Custom Home Builder reviews across the US

I've done two gut remodels with them. First was two upstairs bathrooms. The next year I did a full ground floor remodel including the kitchen. Both times I was impressed with the level of communication and thoroughness. The workmanship is high quality, very detailed, and I know that things are being done right.

Dove Creek was our general contractor for a large living room/sunroom with covered porch, and LVP flooring throughout our home. DC is professional, communicative, and the quality of work/product is above and beyond. Hire DC for your next home project - you will not be disappointed!!

These folks are hands-down the best contractors in the Triangle. From start to finish the communication was timely, thorough, and transparent. Every day we received an update on exactly what had been accomplished and what inspections were on the horizon. If you like a good Gantt chart for project planning, won’t be disappointed! They checked in and got our buy-in whenever there was an inevitable adjustment to the plan. And they ensured that we stayed within our budget and that the project was accomplished on time. On multiple occasions they went above and beyond in small ways that make a big difference. We worked most closely with Will and Brian who are also just lovely people. They brought a lot of kindness, organizational skills, and patience to what has the potential to otherwise be a transactional and chaotic process. Thank you guys!

Dove Creek is a talented team of people with great intgrity who pride themselves on meeting and even exceeding their clients expectations. They seamlessly accomplish this through daily progress reports, weekly meetings with the homeowner, extensive research when the occassional challenge arises and most importantly, they listen! Their attention to detail knows no bounds and their creativity is a joy to see in action! All this they accomplish with a sense of humor that assures a most enjoyable experience for the homeowner. Josh, Evan...we can't thank you enough for the best collaborative and creative experience we have ever had! Special shoutout to Temple and Russell in their supporting roles! It was our pleasure to have you all in our home while bringing our dreams to fruition!

We had an excellent experience with Dove Creek. We have all heard the horror stories of going way over the time and dollars budgeted, or contractors going MIA to work on another project or for no known reason. Not Dove Creek. They scheduled our reno when they were ready, and then were on it until it was completed. They put a superintendent on site to manage the project and various sub-contractors from start to finish. He was excellent. The company's founder and CEO, Will, was involved in every step of the planning and budgeting, and also does some of the hands on work. We were present in the home for some finish-up work and saw them take great care, but they were so quiet we didn't even notice they were there at times. Best of all, we love the final results.

We appreciate the quality of our new home.

I called and ask for information and did not help answer questions at all, he said he was going to email some information and open house and no email.
Good way to run the business. Next builder please.

They have built me a home that I love. It is very well constructed and the construction crew as well as the office personnel are very professional.

My experiences with Quality Crafted Homes have been nothing but top notch. Highly recommended!

We love our new Quality Crafted Home! Everything turned out well and it becomes our own more every day.

I can’t say they are good or bad but I called to get some prices on building a home and three days later still no call back? I wouldn’t want to work with a Builder who can’t take a few minutes and respond! I was told they would get back to Me!

Their work has been very good. Very professional crews. They built a custom home and garage for us. In 2016 and 2021.

Great people to work with from start to finish. Will continue to earn my business. Greg and Pam have been supportive and helpful throughout, and continue to be great resources for us as newbies to Fort Wayne.

Purchased a QCH home a year ago and have been delighted. Great floor plan with open spaces and a 3-car garage. Excellent workmanship. No maintenance repairs required thus far. I would definitely buy again.

Quality Crafted Homes is an incredibly professional company that does beautiful, quality work. Their staff is always quick to respond, friendly, and helpful with any questions. I would recommend them to anyone!

You see a company's true colors after the sale and Quality Crafted Homes has been very good in that regard. We had some issues with our new house, which is to be expected, but they have taken care of them in a professional way. It's rare that you get what you pay for these days. I always try to leave a review when a company meets or exceed my expectations. We are very happy that we purchased from them.

We have relocated many times for work, and this home by far is the most quality home we have purchased. You can feel the quality difference when you walk in. Design and detail are quite apparent. Large closets and lots of storage. The carpentry is excellent. So proud to own a Quality Crafted Home!!

Overall, we are fairly pleased with our Quality Crafted home. I wanted to wait a few years to write this review to allow time for us to settle into our new home. We built in 2019 with the previous owners who were very kind, but we feel they did not walk us through the build process thoroughly enough. There are many design decisions we would have done differently, as I'm sure many first-time home builders would have. However, there are a few things we wish we would've taken the time to research and inspect rather than just trust that they would be done correctly by such a reputable builder. One example - many of the fixtures QCH installed feel like they were the cheapest available at Menards and we will likely replace them at some point, including the doorknobs, hinges, and sink faucets (the faucet choices presented to us were either chrome or stainless and we had to pay extra to get stainless).

From a construction standpoint, we've discovered there were many corners cut, most of which can be attributed to the contractors/subs instead of QCH themselves. I noticed several things that needed fixed during the build process, including ductwork that had holes in it (would not recommend Korte btw). We paid an inspector to come after the build (should've hired him multiple times during the build in hindsight) and he found a gas leak in the furnace vent, again attributable to Korte, along with garage stairs that weren't up to code by not having a railing (he saved my step mother from a bad fall!), roofing repairs that were needed, and a gas line that was not properly supported in the attic which could've led to a leak. Also, a couple years after the build was completed I discovered a gas leak near the meter and called the gas company immediately to get it fixed, just one day prior to some contractors working near it as they were smoking cigarettes...that could've been deadly and disastrous.

Some minor things that have cropped up since the build include a couple squeaky floor areas that were remedied, drywall screw pops, west-facing garage doors that blow inward enough to blow the interior garage door open, and a few ethernet jacks that don't work. Our master bedroom is always the hottest room in the house, and we wish we would've sprung for a zoned air handler unit. From a plumbing standpoint, the toilet flanges were bolted through the flooring rather than directly to the floor, the Mansfield toilets are very difficult to clean (I would opt for American Standard), the whole-house recirculation circuit is not insulated at all, leading to a tremendous amount of heat wasted when the pump is running, and we've since had to install a second water heater because we ran out of hot water after about 7 minutes in the shower with laundry running. I consider these minor in the grand scheme of home building but wanted to mention them for prospective new home builders.

We understand things happen, and we're all human and make mistakes including contractors. QCH themselves have been very responsive when I do reach out for help, and most things from our punch out list have been addressed. The house is gorgeous, we like it a lot, and we love the area we built in. Despite being built on the lowest lot on our street, our yard was graded incredibly well and our sump pump has never run of its own accord, even in heavy storms. We love the built-ins and living room ceiling design, and structurally it seems to be holding up very well at 4.5 years old at the time of this writing. Most of the grievances we have with the house have either been fixed or can be fixed in the future, and the actual build process with QCH was very smooth. The house was completed in very good time (estimated ~6 months, it took 7 with some unpredictable weather delays!). Greg and Jed were incredible to work with as they helped address most of the punch out concerns. Since it's been a few years since our build, my hope is that QCH has been able to be more selective with their contractors and have a higher standard for quality moving forward!

Quality Crafted Homes is exactly what its name implies. QCH just finished our beautiful villa, and we couldn't be happier. The workmanship is impeccable, and the staff is top notch. We love our new home.

Quality Crafted Homes is the best builder in Northeast Indiana. I have been through many new construction homes and their product is truly like none other. They also are a family owned company with several generations and I think that is really special too. Building a home with them is an amazing experience. They are professional, organized & the customer service is top notch.

We built a new home with Quality Crafted and they were great to work with. As with any build, there are always a few issues that pop up but they handled them timely and to our satisfaction. We have told many people about our experience with them and give them high reviews! We are very happy with our new home thanks to the Quality Crafted team.